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2 locations in Barstow
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9.2 Wonderful
Anonymous, Aug 2020
Pros:
Staff was friendly and knowledgeable...no up sells!Cons:
The first vehicle brought out appeared comfortable but the tires were obviously worn. We were taking this vehicle across the country, thru the desert in 110 + degree weather. There should be better quality control on vehicles and their upkeep. The staff was very prompt and courteous in providing us with a better maintained vehicle.2.0 Poor
Anonymous, May 2020
Pros:
You canceled my reservation a day after I booked and never notified me. Furthermore you confirmed the reservation 5 days after I booked. When I showed up to the Avis they had no record. I had to drive 2 hours to the nearest airport to get another rental.Cons:
Communication. Horrible.2 locations in Barstow
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2.0 Poor
Anonymous, Dec 2020
Pros:
NothingCons:
First the rental office had a sign showing closed until 3:00 p.m. along with a hand written sign with new hours stated they were open from 8:00 a.m. to 4:00 p.m. Car pick was scheduled for after 12:00 I arrived at 2:00 p.m. Secondly the computer system was down and they had no way of renting me a car. No back up or hand paperwork to do any rentals. Could you imagine going to a hospital and they couldn’t treat you because the computer was down. Poor service poor quality and extra miles on my own car that I did want. I don’t recommend Budget/Avis of Barstow, CA10.0 Wonderful
Anonymous, Jun 2020
Pros:
Staff was super friendly10.0 Wonderful
Anonymous, Apr 2020
Pros:
The new location is much better and all was as booked, including insurance thru Allianz.2 locations in Barstow
One location in Barstow
One location in Barstow
2 locations in Barstow
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Show reviews that mention
Reviews
10.0 Wonderful
Delores, Apr 2021
Pros:
friendliness and fast transactions.Cons:
pickup & drop off service, but I understand the reason for not longer providing that service...but I do miss it!2.0 Poor
Anonymous, Dec 2019
Cons:
Complete waste of my time. I made the reservation and I literally walked to the rental place and was told I couldn’t rent with a debit card and also that they did not have any cars available for rent. I was stuck for 6 hours waiting for a friend to get into town to pick me up. I was also never reimbursed the insurance on the vehicle that i never even rented. Horrible experience and I will never use hertz or kayak to rent a car ever againAlong with an 8 passenger van, rental companies in Barstow offer 7 passenger vans and 15 passenger vans.
Pick-up location | Barstow |
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Car types | Van, Minivan |
Rental locations | 4 |
Airport locations | 0 |