Book Budget car rentals in Worcester

Reviews for Budget in Worcester

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

2

2.0

Pros:Nothing - I was unable to make the rental because the hours of the rental car location were a lie.Cons:The online hours listed for Budget Car Rental say it is open until 7 pm. However, when I arrived at 4 pm, there were no employees there. I waited for an hour, but no one showed up. I called the location, & it said "all of our employees are busy" - the store hours are a lie.Reviewed 23 Jul. 2019

review from

8.4

Pros:Easy pick up, nice car.Cons:There was no one at the counter mid-afternoon to receive my car. I waited for 20 minutes and then left my Budget key in the dropbox even though the box was only marked for Avis, not Budget.Reviewed 30 Jun. 2019

review from

4.0

Smiling Can’t Hurt That MuchPros:Ease of dropping off the car. Simply pulled into the lot adjacent to the terminal, parked, and dropped keys at counter.Cons:The agent’s attitude when I mentioned that I was expecting a discount for returning the vehicle with more gasoline then when I picked it up. He immediately said that was not possible; even though, I was told differently by a Budget representative when I called the company’s customer service line earlier in the day. He also did not seem interested in my concerns regarding the cleanliness of the vehicle I noticed shortly after picking up the vehicle.Reviewed 27 Oct. 2018

review from

2.0

Unable to drive the carPros:NothingCons:The car given to me had very bad brakes and I was unable to drive the car. I took it back the next morning and they refused to give me a full refund for the car. It wasn't even the car I had intended to rent! The service was horrible at the counter and they didn't even have the car I wanted to rent. The customer sevice with Budget has been awful. I am still fighting to get my refund for the one day I did not even drive the car!!!Reviewed 13 Aug. 2018

review from

9.2

Cons:N/AReviewed 15 Nov. 2017

review from

2.0

Wrong smelly carCons:The car we ordered was not there. We were given a car that was smaller and smelled very badly of smoke. Called everyday to replace it and budget never had a replacement.Reviewed 31 Aug. 2017

review from

8.4

Pros:Easy drop off procedure.Reviewed 17 Jul. 2017

review from

10.0

Pros:Great customer service! Car was clean inside and out!Reviewed 14 Mar. 2017

review from

10.0

Pros:There where very friendly and helpful Laurie martelReviewed 6 Mar. 2017

review from

5.6

Billing problemPros:The cas was fineCons:I was charge 2 days instead of 1. The manager in the dropoff office couldn't modifie the bill. I had to waste my time calling the customer service. They finally confirmed me that they will modifie the boll, but I still do not have a written confirmationReviewed 7 Dec. 2016

review from

6.0

Pros:Desk staff; Ease of pickup and returnCons:Car was dirty; No car manual; Disliked the car model (Ford Escape)Reviewed 27 Apr. 2016

review from

More

• What is the most popular rental car from Budget in Worcester?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Budget in Worcester.

• How many car rental locations does Budget have in Worcester?

  Budget has 2 rental locations in Worcester. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes