Book Dollar car rentals in Orlando

Reviews for Dollar in Orlando

Recent reviews

Traveler rating

Wonderful

47

Very good

31

Good

2

Okay

33

Fair

2

Mediocre

0

Poor

161

2.0

No point in asking pre check in only to ask for the same info at the desk. Waiting in line 20 minutes to get car is unacceptable. I was not aware I rented a fully electric vehicle until I got to the desk to check in. After agreeing to that I walked out to garage to have to wait in line again. Came to my turn and no electric vehicle available. I was good with "upgrade" to another vehicle. Overall experience was horrible. I won't rent from dollar again.Reviewed 3 Mar. 2024

review from

4.0

They charged me for extra insurance even though I declined the service. They also tried to give me an electic vehicle without telling me at the service counter.Reviewed 23 Feb. 2024

review from

2.0

The check in process was poor, at best. I was told to go back inside after the kiosk associate told me I was in the wrong to see her first. This was incorrect. I had a contract as a VIP member and the sign posted about check in prior to 11am was correct which it wasn’t. Once I received my car and logged it with SunPass and loaded bags I was denied exit due to a registration issue/given the wrong 3 row SUV. I was asked to drive back, see the same rude woman and get a new SuV. Unload. Load again. Re-register with SunPass. Oh, except this time the car they gave me was the body of a three row SUV without the option ticked for the seats themselves. Lovely, as I needed the seats for my family and not so much for the extra bag space. I left. Made it worked but so aggravating. No more Dollar. Worth spending the extra money for SIXT.Reviewed 22 Jan. 2024

review from

6.0

There was a long (2 hours) queue when picking up the car at the airport. When picking up the car it had been cleaned with a very smelly cleaner. The smell did not go away during the entire 3 week rental. The dropping off was easy and fast - so it was totally opposite experience between picking up and dropping off the car. The deposit paid when picking up the car was returned within a few days.Reviewed 21 Jan. 2024

review from

2.0

I was charged an additional $450 for insurance that I declined. I didn’t notice until after I left the airport, so I called the 800 number. I was told that I could go to any hertz location and they would fix it. The next morning I went and found a hertz location near where I was staying and they said that I had to return to the airport (an hour away). The employee said that they get 10+ people coming in everyday with the same complaint so apparently this is their regular practice! I will be disputing it with my credit card company.Reviewed 13 Jan. 2024

review from

2.0

AwfulReviewed 5 Jan. 2024

review from

10.0

ExcellentReviewed 23 Dec. 2023

review from

6.0

Desk clerk refused to give us the car reserved (we saw several of them in the lot on our way out), tried to upsell a larger model, said our luggage wouldn't fit in it (SUV), etc. Finally I said we just want the car we reserved and he let us go, but the $$ was higher than originally reserved.Reviewed 1 Nov. 2023

review from

10.0

Great rental company, convenient and affordable.Reviewed 7 Oct. 2023

review from

2.0

The price was right. The car was an older model. The car needed maintenance and was never done. We had a flat tire notice and thus happened back in July. But nothing was done apparently. The car was not safe and it spoiled our vacation with lack of confidence in the car for use and the tire issue. So disappointing.Reviewed 3 Oct. 2023

review from

2.0

Headlight out on third car - first one got sent back from exit gate after we loaded luggage as it needed oil change. Very unresponsive staff to my needsReviewed 27 Sep. 2023

review from

1.9

Entire process a scam. Three people in front of me in line were also unsuccessful in getting the company to honor their reservation. I was told that I couldn’t pick up my car (even though I paid in advance) because the magnetic strip on my credit card wouldnt work in their broken machine. They refused to type the numbers in manually, use my chip, use another card, or use Apple Pay. I have Used the magnetic strip on my credit card at with other vendors before and after the interaction. I left this location questioning if they ever had a rental available for me in the first place, and if they were just trying to turn me away. The person before me was told they can’t pick up their reserved car (which they also paid in advance for) because they didn’t have a plane ticket departing from their drop off location. This company takes your money with a deposit and then refuses to honor their commitments or refunds. This is clearly something that happens frequently, as all of the associates were combative and appeared to be prepared for an issue with every guest that approached. I have rented cars countless times in my life and I have never experienced anything like I have with dollar/thrifty. If you continue to accept reservations for cars at this location, you will continue to get customer complaints, refund demands, and disputed credit card transactions.Reviewed 24 Jun. 2021

review from

More

• Where is the best pickup location for Dollar car rentals in Orlando?

  Dollar’s pickup location at 9201 Airport Blvd. stands out as the best among the many across Orlando. One of the key reasons why most renters in Orlando prefer picking up their cars from this location is the availability of a wide selection of car types and models. Renters can enjoy the privilege of renting a specific car model at a small additional fee. Additionally, it is easier to access this location, especially for those flying into town.

• What are the different car rental benefits or amenities offered by Dollar in Orlando?

  Key among the benefits of booking Dollar car rentals in Orlando is a more friendly pet policy. The agency allows drivers to have their pets in any car, unlike other car companies, which only allow pets in specific car types. However, if you will be travelling with your pet, ensure your car is clean when returning it. The company charges a cleaning fee for cars returned unclean. Apart from the pet policy, Dollar is also more accommodating to persons with reduced mobility. The company offers adaptive driving devices such as hand controls, left-hand accelerators, and pedal extenders, at no extra costs.

• Where are the best places to park a Dollar car rental in Orlando?

  Enjoy convenient and affordable parking of your Dollar car at any of the public parking garages in Orlando. Some of the popular parking garages where you can reliably get a space for your car at any time include Central Blvd. Garage, City Commons Parking Garage, and Jefferson Street Parking Garage. Apart from these, you can enjoy free parking if you are staying in any of the Orlando hotels that offer complimentary parking services.

• How much does it cost to rent a car from Dollar in Orlando?

  On average a rental car from Dollar in Orlando costs C$ 67 per day.

• What is the most popular rental car from Dollar in Orlando?

  Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Dollar in Orlando.

• How many car rental locations does Dollar have in Orlando?

  Dollar has 6 rental locations in Orlando. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Dollar have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?

  No (According to our data)

• Does Dollar offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes