El Paso 9 Passenger Van Rental
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Cheap 9 passenger van rentals in El Paso
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El Paso 9 passenger van rental reviews and directory
Hertz
7.4
Good
159 reviewsCleanliness
7.9
Comfort
8.0
Pick-up/Drop-off
7.2
Value for money
7.7
6 locations in El Paso
Filters
Reviews
10.0 Wonderful
Mar. 2024
2.0 Poor
Mar. 2024
6.0 Okay
Feb. 2024
2.0 Poor
Jan. 2024
10.0 Wonderful
Dec. 2023
10.0 Wonderful
Dec. 2023
Alamo
8.5
Very good
51 reviewsCleanliness
8.9
Comfort
8.6
Pick-up/Drop-off
8.4
Value for money
8.1
One location in El Paso
Filters
Reviews
10.0 Wonderful
Apr. 2017
Pros:
Both pick up AND drop off were super fast and everyone was extremely friendly. Keep up the great work!Cons:
n/a10.0 Wonderful
Mar. 2017
Pros:
The staff in the pickup and return area is very courteous and helpful. The car was exceptionally clean.Cons:
Telephone service, needs work. Customer support is obviously farmed out overseas and if the problem isn't in their book they simply keep repeating what's in front of them. In 4 attempts over 3 hours no one at the rental desk in the airport (ELP) ever answered the phone.5.6 Fair
Jan. 2017
Pros:
Picking up from DFW was the best experience I had, honestly the only reason why they get 3 stars & not just 1. Took about 10 min tops & customer service was excellent!Cons:
Dropping off in El Paso was easy & efficient but picking up another car 4 days later was a nightmare. Took over 40 min just at the desk (there were 2 people ahead of me). Once we were in the parking lot to pick up the car, there was only one person working outside, but he was too busy on a personal call to help us. When he finally came over to tell us which car we could take, he didn't get off the phone, & just said, you can take that one, & went back into his booth, still on his cell phone, while we waited for him to let us out at the exit, which he walked to a couple minutes later, still on his phone. We were the only ones there! The car didn't have any windshield wiper fluid & the remote didn't work. My card was charged 2 separate amounts that didn't add up to the total on my receipt, it was for almost $30 more, & after being reimbursed for some of the inconveniences, the second amount is still on hold almost 2 weeks later & when I call Alamo, I keep getting different answers as to why, including, we don't show anything on hold, we show the transaction complete & there's nothing they can do except wait a few weeks & see if that amount is still on hold. DONT EVER RENT A CAR from the EL PASO LOCATION!9.6 Wonderful
Jan. 2017
Pros:
I loved the service, really friendly. they let me choose the car on the fly. no hidden fees or obligatory extra insurance, they accept your credit card included insurance which has been a big issue before with other car rental companies.6.0 Okay
Dec. 2016
Pros:
The car was new and perfectCons:
I used the car exactly 24 hours but since the drop off city has an hour ahead in the time they charged me $38 additional to my bill. I paid because of my rush to take my flight but I don't think this is correct.10.0 Wonderful
Dec. 2016
Pros:
Good service, quick and easy pick up and drop off.Cons:
Cost of rental was higher than preferred but lower than competitors.Budget
7.6
Good
56 reviewsCleanliness
7.7
Comfort
7.5
Pick-up/Drop-off
7.8
Value for money
7.1
4 locations in El Paso
Filters
Reviews
6.0 Okay
Dec. 2023
10.0 Wonderful
Oct. 2023
2.0 Poor
Oct. 2022
2.0 Poor
May 2021
Pros:
The staff was very unfriendly and seemed very put out.Cons:
When traveling to a new place and having no idea where you are heading, it would be nice to have an agent that was helpful and accommodating.10.0 Wonderful
May 2021
Pros:
professional staff, nice garage, easy to get in and out and the price was perfect for me.Cons:
Unless the car rental was frre, I can't think of anything else to make the rental any better.10.0 Wonderful
Apr. 2021
Pros:
Easy to pick up, great value for the car, easy drop off. Staff friendly.Advantage
7.5
Good
83 reviewsCleanliness
8.1
Comfort
7.8
Pick-up/Drop-off
7.1
Value for money
7.3
One location in El Paso
Filters
Reviews
2.0 Poor
Mar. 2020
Cons:
When I arrived they did not have my reservation in the system and I was unable to get the car. I’d like a refund if my deposit please5.2 Fair
Nov. 2019
Pros:
Price was ok. No line at pick-up (which should have warned me)Cons:
It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.10.0 Wonderful
Sep. 2019
Cons:
Great service4.4 Mediocre
Aug. 2019
Pros:
Car was fine, service was lacking.Cons:
Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.10.0 Wonderful
Jul. 2019
Pros:
Staff was friendly and process was quick6.8 Okay
Jun. 2019
Pros:
Friendly staff, solid car. Just had a few nicks and had bad pickup.Thrifty
7.4
Good
44 reviewsCleanliness
7.8
Comfort
8.0
Pick-up/Drop-off
7.2
Value for money
7.6
One location in El Paso
Filters
Reviews
8.0 Very good
Apr. 2024
9.2 Wonderful
Oct. 2020
Pros:
yes2.8 Poor
Sep. 2020
Pros:
While I reserved my vehicle weeks ahead of time, I waited in line over an hour and a half. Also the vehicle was unclean and had scratches and was damages.Cons:
Make the experience better for people who are spending hundreds of dollars to rent use Kayak and the rental car companies.10.0 Wonderful
Jun. 2020
Cons:
Everything was great.10.0 Wonderful
Feb. 2020
Pros:
Easy experience from beginning to end. Didn't have Compacts available, so was given a truck. Gas mileage was still ok, though.9.2 Wonderful
Dec. 2019
Pros:
The car was very good and the front desk person was very attentive.Cons:
The “taxes” and fees I had to pay when picking up were as high as the car itself.Enterprise Rent-A-Car
7.3
Good
47 reviewsCleanliness
7.5
Comfort
7.2
Pick-up/Drop-off
7.0
Value for money
7.1
11 locations in El Paso
Locations in El Paso
Filters
Reviews
10.0 Wonderful
Oct. 2023
8.0 Very good
Jun. 2021
Pros:
The vehicle was perfect for our trip.Cons:
Let customers know they must have a major credit card to rent a vehicle. The first representative that I spoke to when I went to pick up the rental was very rude, did not help. He was very sarcastic which was very upsetting because at that moment I thought my air b&b had been paid for I did panic and your representative did nothing to help again was extremely rude. I finally was able to get my brother to go to the airport drove from the west side to help me rent the car your second representative was extremely nice, helpful and professional I wished I would have gotten both their names.10.0 Wonderful
May 2021
Pros:
Customer service was great, and the process was quick and efficient. We paid much less for a full size pickup than is typical.Cons:
I can't think of anything. This was the best rental experience I've ever had.10.0 Wonderful
Oct. 2020
Pros:
Great staff and very helpful. Got upgraded at no extra charge and was impressed by the upgrade.Cons:
Nothing everything was perfect2.0 Poor
Jun. 2019
Pros:
The staff was very friendly and nice.Cons:
They did not have the car we requested.10.0 Wonderful
Sep. 2017
Pros:
Ease of rental and return and lowest cost price for a one-way rental in the southwest. Enterprise employee gave a tutorial on how to use the complicated radio and the instruction manuals were left for us in the glove compartment. They called within a few days of our return to have us review their rental.Cons:
The 2017 Chevy Impala was a very nice car with two exceptions. 1. The visibility on the side windows and through the rear window is less then preferable. We had to be extra careful to look 2-3 times to be sure no car was there. 2. The radio connection to my iPhone was complicated and not intuitive. Could not switch easily between the radio and iPhone without having to reset the iPhone.Avis
7.1
Good
59 reviewsCleanliness
7.3
Comfort
7.7
Pick-up/Drop-off
7.0
Value for money
6.8
3 locations in El Paso
Filters
Reviews
8.0 Very good
Jan. 2024
10.0 Wonderful
Apr. 2021
Pros:
Lady who assisted us was very HELPFUL! Thank youCons:
Wish it was cleaned better. Mostly with COVID happening9.6 Wonderful
Oct. 2020
Cons:
Nothing4.8 Mediocre
Sep. 2019
Pros:
The drop off was great, staff was friendly enoughCons:
I originally rented a sedan for the reason to be easy on gas, the one I reserved was gone, the other sedan they had needed an oil change which didn't make much sense since the plave was inside a car shop, so they ended up upgrading us to an SUV free of charge...it was horrible on gas, constantly nee2.0 Poor
May 2019
Cons:
They do not accept cash. Legal tender for ALL debts public and private. This is wrong and unamerican. More socialist controls of us and our privacy.6.0 Okay
Oct. 2018
Cons:
Long wait for a car in the garage.Payless
6.7
Okay
71 reviewsCleanliness
6.2
Comfort
7.1
Pick-up/Drop-off
7.1
Value for money
7.2
One location in El Paso
Filters
Reviews
2.0 Poor
Dec. 2020
Pros:
The staff were really rude10.0 Wonderful
Oct. 2020
Pros:
ServiceCons:
Steer wheel miss aligned2.0 Poor
Oct. 2020
Pros:
There was no staff to pick up my car. I waited an hour but the counter look like it was closed at noon.9.6 Wonderful
Sep. 2020
Pros:
Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.Cons:
I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it was2.0 Poor
Sep. 2020
Cons:
The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shitty8.0 Very good
Oct. 2019
Pros:
Value for the moneyDollar
6.7
Okay
47 reviewsCleanliness
7.5
Comfort
7.6
Pick-up/Drop-off
6.5
Value for money
7.0
One location in El Paso
Filters
Reviews
2.0 Poor
Jan. 2021
Pros:
Had to cancel due to being a front line employee who was due to provide the vaccinations at the hospital in New Jersey. Dollar rent would not provide a refund for the given circumstances. I was Not Happy!10.0 Wonderful
Nov. 2020
Pros:
super easy and fast - very friendly service4.4 Mediocre
Jan. 2020
Pros:
Dollar did not honor original Kyak agreement and charged extra $250. Said, I should take it up with Kyak. Don't rent from Dollar.6.8 Okay
Aug. 2019
Pros:
Pick up was terrible.Cons:
I could have received the car I asked for and the attendant could have been nicer.10.0 Wonderful
Jun. 2019
Pros:
Pick up and drop off were fast and easy8.0 Very good
Jul. 2018
Pros:
Quality of vehicleCons:
Under staffed at check in. Took over 30 min to check inNational
7.1
Good
1 reviewOne location in El Paso
Filters
Reviews
6.4 Okay
Sep. 2016
Pros:
Car was clean and reliable. I drove a compact a little over 500 miles.Cons:
The fact that I got a credit card bill for over a hundred dollars more than what I had signed for at the time of the pickup. If I had not checked I could have been stiffed with the a rate almost equivalent to a plane ticket. Had to call and was told the computer system overcharged.Europcar
6.6
Okay
No reviews available
One location in El Paso
Easirent
3.6
Poor
No reviews available
One location in El Paso
One location in El Paso
Locations in El Paso
Filters
No reviews available
One location in El Paso
Locations in El Paso
6701 Convair Rd Suite V, El Paso, Texas
+1 915 781 7689
Filters
No reviews available
One location in El Paso
Locations in El Paso
Filters
No reviews available
One location in El Paso
Locations in El Paso
Filters
No reviews available
FAQs about renting a 9 passenger van in El Paso
What other types of van can I rent in El Paso?
Along with a 9 passenger van, rental companies in El Paso offer 7 passenger vans and 12 passenger vans.
Airports serving El Paso
El Paso 9 Passenger Van Rental Information
| Pick-up location | El Paso |
|---|---|
| Car types | Van, Minivan |
| Rental locations | 36 |
| Airport locations | 15 |