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FAQs about flying with Neos Air

  • What is Neos Air's carry-on size allowance?

    On board Neos Air flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Neos Air assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Neos Air fly to?

    Neos Air offers direct flights to 84 cities in 33 different countries. Sharm el-Sheikh, Milan, and Marsa Alam are the most popular cities covered by Neos Air.

  • What is Neos Air’s primary hub?

    Neos Air concentrates most of its flight operations in Milan.

  • How does KAYAK find such low prices on Neos Air flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Neos Air.

  • What’s the cheapest route that Neos Air flies?

    In the last 72 hours, the cheapest route flown by Neos Air found on KAYAK was from Verona to Heraklion, with a price of C$ 148 for a round-trip.

  • What are the most popular airports for Neos Air flights to depart from?

    With 51 Neos Air flights departing each week, Milan Malpensa airport is the most popular airport for Neos Air flights to depart from. The most popular destination from this airport is Olbia. The next most popular departure airport is Verona airport, with 32 Neos Air flights departing from there each week.

  • Is Neos Air part of an airline alliance?

    No, Neos Air is not part of an airline alliance.

  • How many destinations does Neos Air fly to?

    In total, Neos Air flies to 84 destinations.

See more FAQs

Neos Air customer reviews

8.2
Very goodBased on 42 verified guest reviews
7.4Entertainment
8.2Comfort
8.3Crew
7.7Boarding
7.3Food
Traveler rating:
Sort by:
L
10.0 Wonderful
MXP-JFK
In-flight service was very good. Plane had spacious overhead bins and incorporated windows with an automatic dimming feature eliminating the need for traditional plastic shades. Boarding was halted and the crew did not communicate a reason. We waited on the gang plank for 30 minutes after showing boarding passes without being given a reason.
V
2.0 Poor
HEL-BMA
Cons:I was rebooked too late and to a different airport without my permission.
V
10.0 Wonderful
MXP-JFK
Nice planes, great crew and actually good food.
V
10.0 Wonderful
MXP-JFK
Our flight with Neos airlines was great. The price was very reasonable, the staff very professional and accomodating. The flight was comfortable with more leg room than most airlines I have travelled with in the past. The food and service while on board was good. I would travel again to Italy and back with Neos if given the opportunity.
V
6.0 Okay
MXP-JFK
NYC JFK there is no information about delayed flight, milan airport no information where to pick up the bording pass
V
10.0 Wonderful
VRN-CAG
Excellent experience
T
2.0 Poor
MXP-IBZ
Pros:Nothing
Cons:Flight should be families only. Other fliers should be given advance warning what they’re getting themselves into. Most horrible, painful experience we ever had.
V
2.0 Poor
ATH-TLV
We never got to the flight due to ferry cancelation due to bad weather and could not contact with anyone for support and advice. We'll appreciate your support now in our attempts to get refund
V
10.0 Wonderful
FCO-PMI
Pros:Helpful crew. No hassles. Good food and drinks. Thanks.
J
10.0 Wonderful
KEF-TFS
great crew !

Neos Air flight status

Sun 4/28

Neos Air route map - Which destinations does Neos Air fly to?

Find out which destinations you can fly to direct with Neos Air by entering your departure airport. If you want to know if Neos Air flies a certain route, enter both the departure and destination airport before hitting search.
Sun 4/28

All Neos Air flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
3812Rabil (BVC)Espargos (SID)0h 25m•
4890Dakar (DSS)Verona (VRN)5h 50m•
3864Rome (FCO)Rabil (BVC)6h 35m•
3812Milan (MXP)Rabil (BVC)6h 15m•
3864Espargos (SID)Rome (FCO)5h 40m•
3812Espargos (SID)Milan (MXP)5h 35m•
4889Verona (VRN)Dakar (DSS)6h 10m•
522Rome (FCO)La Romana (LRM)10h 0m•
522Verona (VRN)Rome (FCO)1h 20m•
4857Dakar (DSS)Rome (FCO)5h 25m•
4856Rome (FCO)Dakar (DSS)5h 50m•
789New York (JFK)Milan (MXP)8h 0m•••
763Milan (MXP)Almaty (ALA)7h 0m••
787Milan (MXP)New York (JFK)8h 30m••
325Amritsar (ATQ)Milan (MXP)8h 35m•
5642Bologna (BLQ)Marsa Alam (RMF)4h 10m•
573La Romana (LRM)Montego Bay (MBJ)1h 50m•
573Montego Bay (MBJ)Milan (MXP)9h 40m•
573Milan (MXP)La Romana (LRM)9h 40m•
5024Milan (MXP)Marsa Alam (RMF)4h 20m•
5862Milan (MXP)Sharm el-Sheikh (SSH)4h 5m•
5946Pescara (PSR)Sharm el-Sheikh (SSH)3h 35m•
5025Marsa Alam (RMF)Milan (MXP)4h 50m•
5623Marsa Alam (RMF)Sharm el-Sheikh (SSH)0h 55m•
5643Sharm el-Sheikh (SSH)Bologna (BLQ)4h 15m•
5947Sharm el-Sheikh (SSH)Pescara (PSR)4h 0m•
5623Sharm el-Sheikh (SSH)Verona (VRN)4h 30m•
5622Verona (VRN)Marsa Alam (RMF)4h 5m•
4723Espargos (SID)Verona (VRN)5h 35m•
4723Verona (VRN)Rabil (BVC)6h 15m•
324Milan (MXP)Amritsar (ATQ)7h 45m•
More flight routes

Neos Air contact information

Neos Air information

IATA CodeNO
Routes377
Top routeMarsa Alam to Sharm el-Sheikh
Airports served93
Top airportMilan Malpensa

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Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.