Good flight. We were all boarded in good time for departure time but baggage loading had barely begun. So left late. No food just snacks and basic drinks for free (food also for purchase). No entertainment as again, unable to connect with wifi on WestJet despite being a rewards member.
I like the idea of a non-overnight flight to Europe.
The food was very good. I was nit expecting a meal on a red eye trip. I was pleasantly surprised! Plus we arrived a few minutes earlier than expected!
There was no food but a singular cookie for a flight that was over 5hours??? Yeah not fun I was starving and again super cramped plane and you guys need to get planes with screens too, WiFi is nice but common we need more
Better movie options. More diligence on the size and amount of bags people bring on board. Lady across aisle from me had a bucket style bag that would only go so far under the seat in front of her. She was not told once that the whole bag is supposed to be under the seat. Crew is very hardworking however.
The plug in to charge our phones are all loose my block would not stay in!!
The ceiling leaked water on me. The toilets smelled very bad in the rear cabin
While I appreciated the food (it was unexpected), it was interruptive for sleeping. We paid extra for reserved seats, but when we checked in they gave us different seats. I had to call WestJet arounf 11:30pm the night before our flight to get this fixed. We were give seats in the emengency row to resolve the issue.
This flight was better than the first. Two of the flight attendants were wonderful at supporting m through nausea and vomiting through the flight. No tv, no food, very interesting. I’ve never paid for wifi (just the $3 chatting) until these 2 flights. This experience has changed my opinion on layovers. Idk if I’ll ever do one again
Entertainment was the only issue. I did not have app & not equipped to watch movie on my phone. Used to other carriers with access to a screen for viewing. Other than that, everything was fine.
Flight got delayed But satisfied with the pricing of tickets
Flight operated by PAL. We boarded, and one engine started. The crew found some problem that could not be fixed. The flight was canceled. This run from yhz-bos is very unreliable.
Other than flights being cancelled and 3.5 hours late causing missed connections it was ok.
Everything ok, but it was a lot of turbulence during the flight.
There was a terrible delay upon arrival in Barcelona. The plane had to park a great distance from the terminal, and only one bus was available to make the ~15 minutes each way trip, meaning it was ~ 45 minutes after we landed that I finally entered the terminal.
Arrived at our connection to find out all 4 of our seats were moved in different parts of the aircraft. Traveling with two small children, this was not going to work. We spoke with the gate attendant and she was not helpful and downright rude. They could only “accommodate” having 2 seats together and this was an international flight. We will not be traveling with air Canada again unless there are absolutely no other options.
Checked bag- one should be free for overseas flights. Seats were extremely uncomfortable. Will probably not fly Canada Air again.
Our flight was cancelled half hour before boarding. We then had to spend hours on the phone to get a much longer re-route through Munich with an extra 10 hours of trip time. It caused us to miss a full day of long awaited vacation. We are extremely disappointed.
Long fight… The staff is very friendly and the meal provided was nice.
Terribly inconvenient to not have WiFi for the entire 8hr flight. Sitting in business class, we were surprised the bread was served cold, not room temp, cold. They used to be served so that they seemed freshly baked. Same can be said for the squashes croissant at breakfast. Both were squashed flat. There was no champagne on the flight. And, bring back beverage service prior to take off!!!! Our departure was delayed for over 30 minutes so no beverages really stood out as something missing. Crew, seats, entertainment choices, all excellent!
This is a very basic flight with no-frills. I just wish the seats were a little bit more comfortable.
Catastrophic experience the gate selected customers were picked up to.pay 70 eur for overweight 1-2 kg. While some others were let to board without chcking their carry on bags. Unecessaey drama by Lufthansa that brings nothing just hating them by customers.
We were charged for luggage, and our ticket was with Lufthansa and was supposed to include luggage fees. So our experience was a bit bad. Also, the flight was about 45 minutes late arriving.
It was good although we could not land in Munich due to weather and we had to go to Stuttgart. Missed our second flight. They did get us on another flight but the seats where not the ones I paid for in the flight that we missed.
The real bathroom smelled horrible and it smelled in the real of the plane..
The connection between my income flight and the outgoing flight was slightly late and they would not hold the next flight for 7 minutes. The next flight was 4 hours later and we were issued a stand by ticket. So we had to wait to find out if we would even be on that flight. After boarding that flight was delayed for 40 minutes because there wasn’t a ground crew to load the luggage. The airline is not living up to it reputation.
This flight space was way better than our international flight. Efficient boarding and comfortable
Shorter flight but no food or entertainment. Flight was packed and no room to store carry on baggage.
We paid Lufthansa for reserved seats months before this flight. Apparently this was not forwarded to ticketing as the clerk at check-in gave us seats at the very back of the plane next to restrooms and storage. Needless to say, we didn’t sleep at all on our overseas flight. We sincerely hope that our accommodations are better when we return to the US on October 11th.
We connected to this flight very late, in fact at departure time. We were last to board. The crew was very empathetic and welcoming. The plane was impeccable. We flew economy, so it was a bit cramped. We were served a snack that was more than expected these days. All in all a good experience.