Good to know
|Distance to city centre||8.1 km|
|Nearest Airport||Acapulco Alvarez Intl|
|Distance to airport||17.3 km|
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I usually don't disparage any business but I just had the worst experience ever at Boca Chica in Acapulco. It is considered a "pet friendly hotel" so we brought our dog. We would have her with us all day and on our second day there we left her in the room while we had dinner at a restaurant outside the hotel and left our dog in our room. She is well trained and 6 years old. While we were gone staff came into the room to do the check for the mini bar/turn down service and left the door open and my dog ran away from the room because it frightened her. The staff weren't able to stop her and let her leave the hotel. I'm not sure if you are aware where the hotel is located but its gated in a not-so-safe area. The hotel staff did not truly look for her. When we arrived back after 2 hours of her being missing they let us know. THEY NEVER CALLED US EVEN THOUGH THEY HAD TWO NUMBERS OF OURS, we would have immediately come back if we knew she was missing. And when we arrived back all they did was tried to blame us for not having her on a leash in the room???? HOW IS THAT PET FRIENDLY? The manager tried yelling at us and tell us we weren't welcome at the hotel.When all our concern was to find our dog. We proceeded to go in our car and look for her in a pretty dangerous part of Acapulco. Thankfully because of the very kind locals we were able to find her after a couple hours, but it was so scary for us because we were desperate to find her. She is like a child to us. The hotel did not help at all. All their(manager) concern was to let us know they have zero liability. The manager is extremely rude and we felt exhibited zero humanity. Never once did we receive an apology and she even let us know we were never welcomed again, and told me when I started crying to "shut up" because I would wake guests.
My husband and I had an AMAZING stay at Boca Chica. It is a beautiful boutique hotel with a wonderful view of Acapulco Bay. We strongly recommend this hotel for couples who look for intimacy and excellent services. Thank you so much for the great attention ! We will be back !
Everything was great !
Deficient building maintenance, it supposed to be retro not old.
Loved that it was right on the water. Great for snorkeling. Old Acapulco location is very interesting and nostalgic.
The property was perfect. However leaving the property was a bit sketchy, drunks on the street cat calling and dirty. The neighbor outside the hotel needs to be repaired.
Cool design and vibe.
The water from the pool was too hot; the AC was old and super noisy; the hotel charged us for water, even though the tab water isn´t drinkable; food wasn´t tasty at all. They should improve the amenities and services they offer.
Located in Acapulco (Caleta), Hotel Boca Chica Acapulco is steps from Playa Caletilla and a 4-minute drive from La Quebrada Cliffs. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 775 reviews
Things to Know
- Nice building
- Great view
Policies vary by room type and provider.
FAQs when booking at Boca Chica
Where is Boca Chica located?
Boca Chica is located at Playa Caletilla in Las Playas, 8.1 km from the centre of Acapulco. Playa Caletilla is the closest landmark to Boca Chica.
When is check-in time and check-out time at Boca Chica?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Boca Chica.
Does Boca Chica offer free Wi-Fi?
Yes, Boca Chica offers free Wi-Fi.
Does Boca Chica offer free parking?
Yes, Boca Chica offers free parking.
Does Boca Chica offer free airport shuttle service?
No, Boca Chica does not offer free airport shuttle service.
How far is Boca Chica from the airport?
Boca Chica is 17.3 km from Acapulco Alvarez Intl.
Can you bring pets to Boca Chica?
Yes, Boca Chica is a pet-friendly hotel.
Does Boca Chica have a pool?
Yes, Boca Chica has a pool on-site.
Most Popular Landmarks
- Playa Caletilla 346 m
- Mural Diego Rivera 1.8 km
- Sinfonía del Mar 1.9 km
- La Quebrada 2 km
- Acapulco Zocalo Square 2.1 km
- La Catedral 2.1 km
|Acapulco Alvarez Intl||17.3 km|