- All reviews
Pros: The company was out of business when we got there... so we had to work with a different rental company.
Cons: If we were notified the company was out of business prior to our trip...
Pros: They were closed at the designated pick up time.... :/
Cons: No one at desk for 30 minutes when we arrived. Car was dirty and smelled like smoke. Showed them photo of dirty seats during car pick up and was assured when returning it that we would receive the full $200 deposit. Yet they returned only approximately $160. Would NOT recommend this business!!
No cars, closed
Cons: They close at 11. We had scheduled a pick up at 11 and our flight was delayed. It wouldn’t have mattered though since we were told they ran out of cars earlier in the night anyway
not at airport location
Pros: bait and switch
Cons: see left column
Rental car counter was open until 11:00P.
Cons: Flight got in 45 minutes late and needed to make alternative car reservations.
Cons: Car had a bald tire, missing parts, far too many blemishes, and was very dirty. None of the information on the rental contract was accurate. I had a delayed connection and got to Advantage after they closed--spent more money on Uber to hotel and back the next morning than in the rental for 4 days!
Cons: Slow. Took over an hour to pick up a car.
Cons: Called the night before picking up the car to ensure that everything was alright. When I came time to pick up the car, I was informed that there were no cars left despite being told the night before that they had plenty of cars. Due to the incompetence of the business it has messed over my plans.
Good price car; lower quality car rental group
Pros: Price, ease of checking the car back in
Cons: No instructions about how to get to the car rental location. I picked this place as an "airport" car rental but it had an "offsite" pickup location with a shuttle. Upon my arrival, it was very unclear how I was to be picked up. After I managed to get ahold of someone, I discovered that I had to board a Parking service shuttle to get to the car rental place. Bizarre!
Pros: The GM drove down from Jax to MCO and hand-delivered my ID. She also comped my rental which I haven't seen reflected on my account yet but I'll give it a few days.
Cons: That the rep at the ticket counter didn't give me my ID back.
Why I rated a one
Pros: I never actually got this car. No one was there to rent it to me. The office was empty. I called their terrible call center customer service four times where the reps told me to go to the counter and ask for a manager. One guy actually hung up on me. All four times I got a different acccented person and they were ironically all named Byron. No one was at the counter to ask and customer service rep told me there was nothing they could do to help me because they were only a call center. I waited for an hour on location before I left, went back to the airport, and was in an enterprise car driving away in 10 minutes. Never again will I use kayak for a rental or advantage rental cars.
Cons: I never got the car.
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Where can I find Advantage car rentals in Jacksonville?
Address1201 Airport Blvd
|Monday||06:00 - 23:00|
|Tuesday||06:00 - 23:00|
|Wednesday||06:00 - 23:00|
|Thursday||06:00 - 23:00|
|Friday||06:00 - 23:00|
|Saturday||06:00 - 23:00|
|Sunday||06:00 - 23:00|
Phone+1 941 741 4519
Top tips for renting a car from Advantage in Jacksonville
- Mini rental cars from Advantage in Jacksonville are around 53% cheaper than other car types, on average
FAQs about renting a car from Advantage in Jacksonville
What is the most popular rental car from Advantage in Jacksonville?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Advantage in Jacksonville.
How many car rental locations does Advantage have in Jacksonville?
Advantage has 1 rental location in Jacksonville. Take a look at our Advantage rental location map to find the best rental cars near you.
Does Advantage have a car rental location at the airport: Jacksonville airport (JAX)?
Does Advantage offer shuttle or airport pick-up services from Jacksonville airport (JAX)?