Room was clean. Staff friendly.
Smell in guest halls...not in our room, though.
Nice Hotel, but bogus Charges.
King room was clean and very big. The pool and hot tub was clean and indoors. The breakfest bar was good, lots of selection. Very secure and quiet area even though it's right off the freeway. There is a hand full of restaurants in the immediate area, including a 24 hour walmart about a mile away.
While most staff was helpful, and nice. Half way through our stay I noticed a $250 charge on my credit card from the hotel, when I brought this to the attention of the manager I was greeted with extreme rudeness and attitude, and was told that we were smoking in the room. Whoa what?! Neither my husband nor I smoke! It took the remainder of our trip and delaying our departure home so they could "inspect" our room for them to finally refund the $250. It truly ruined the remainder of our trip having to fight the hotel Manger to get our money back. Watch out for bogus charges!!! Oh and the bed is extremely firm, I think I would have slept better in my rental car. While it was a nice hotel, I will never stay here again. My advice is: There are many hotels for about the same rate within miles, choose one of those.
Brand new everything.
We stayed here for one night and really enjoyed it. Everything was remodeled and beautiful. Staff was friendly breakfast was delicious. The bed was a tad on the firm side but lots of pillows and all furniture and fixtures were brand new. Very spacious rooms. I would most definitely stay here again.
Bed was a little bit firm. Check in took longer than expected even after I called ahead to confirm reservation and tell staff I was on my way. About 15 min.
Conveniently located just a few minutes away from downtown Akron, the Best Western Plus West Akron Inn & Suites provides the perfect accommodation for both business and leisure travelers. For our leisure travelers our property provides a location amidst great activities, such as visiting the National Inventors Hall of Fame, the PGA® Golf tournament, Pro Football Hall of Fame ceremonies and the All-American Soap Box Derby. Other attractions include the Akron Art Museum, the Cuyahoga Valley Scenic Railroad and the Rock and Roll Hall of Fame and Museum. If you are in town for business, it's just a short commute to many corporations nearby including, B&W Power Generation Group, Goodyear® Tire & Rubber Company and RPM International. For those looking to visit students and faculty, the University of Akron is 15 minutes and Kent State University is 25 minutes away from our location. The Best Western Plus West Akron Inn & Suites is tucked away from Highway 77 and within walking distance from a variety of restaurants which include Wasabi Japanese Steakhouse, Tres Potrillos (Mexican restaurant), Kingfish (Seafood), Hooley House (Irish Pub), Outback Steakhouse, T.G.I. Friday's and Longhorn Steakhouse. Many other restaurants and cocktail lounges are just minutes away. Start your days by taking advantage of the hot breakfast and fresh coffee we have to offer. In the mood to just wind down? Enjoy our renovated, contemporary rooms or relax in our indoor heated pool or hot tub. We offer free high-speed Wi-Fi as well as wired Internet in our rooms. The Best Western Plus West Akron continues its green initiative efforts by achieving the gold level designation with Trip Advisor's GreenLeaders program. We will make you feel right at home so give us a call and reserve your stay with the Best Western Plus West Akron Inn & Suites. Cots are available for an additional charge. You'll be asked to pay the following at the property: Deposit of up to $250.00 USD
Based on 222 reviews
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