Akumal hotels

Akumal hotels

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Low Season December
High Season April
  Average price (weeknight): C$ 398
  Average price (weekend night): C$ 438

cheapest month to stay

24%

expected price decrease

most expensive time to stay

49%

expected price increase

(avg. price over the last 2 weeks)

Sun. - Thu.

(weeknight)

(avg. price over the last 2 weeks)

Fri. & Sat.

(weekend night)

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Best Akumal hotels

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Villa Morena Ecoliving - Akumal - Bedroom
1
9.7 Excellent (269 reviews)
C$ 143+
Overview
With a stay at Villa Morena Ecoliving in Akumal, you'll be within a 15-minute drive of Akumal Beach and Riviera Maya Golf Club. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Akumal Bay Beach & Wellness Resort - Akumal - Building
2
9.4 Excellent (1,214 reviews)
C$ 493+
Overview Reviews
Akumal Bay Beach Wellness Resort is located on beachfront property just 4.5 miles from Kantenah Bay and 5 miles from Xcacel-Xcacelito, which is famous for its sea turtle sanctuary. Each of the resort's villas is air-conditioned and consists of three bedrooms, a seating area, a dining area, and a full kitchen complete with a toaster, microwave, and oven. The villas have balconies with beautiful ocean views. Guests can also relax in the terraced garden on the property. Free WiFi is available in each villa and throughout the Akumal Bay Beach Wellness Resort, including the pool areas. Free public parking is also available, however, reservations are not an option. Popular attractions within 10 miles of Akumal Bay Beach Wellness Resort include Kantenah Bay, Xel Ha, and Cenote Dos Ojos. For those who don’t mind traveling a bit further, the Tulum Ruins, Tulum Archeological Site, and Tulum Bus Station are within a 15-mile radius. The Tulum Ruins are the third most visited archeological site in Mexico and are located on a cliff overlooking the Caribbean Sea. The site is home to several artisan stands, a bookstore, a museum, a restaurant, and several bathrooms. Akumal Beach offers many activities, including boat rides, sailing, snorkeling tours, eco tours, fishing, and Caribbean scuba diving packages. The white sand beach and turquoise water of the Caribbean makes it a popular place to relax and enjoy the fresh air.
6.0 Good
Pros: Really wanted to like but...On first day, requested quiet room but was put near large construction site. Was told that it would be quiet because it was holiday week and not construction would occur. Jackhammers started and 7 a.m. and continued until 7:30 at night. Called to ask why they told me that information, and they didn't have an answer but said the hotel was full and I would have to wait the next day. I called the next day and got the same answer. On the THIRD day, I went to the front desk and told them that I was told I could be moved that day. The front desk said no because others were being moved first. The front desk had no record of these phone calls. I felt lied to and manipulated. They also moved be finally to a room where the fan rattled continuously even when turned off. Hard to sleep.
10.0 Excellent
Pros: This all inclusive Wellness retreat is the real deal! Yoga and meditation classes included all day long!!!
Cons: Everyone and everything was fantastic
9.4 Excellent
Pros: The resort is a wonderful size. The staff are fabulous. The food is flavourful. The location is superb. The jacuzzi tub on the patio is a great idea. Every room faces a beautiful ocean view. The snorkelling and swimming were beyond our expectations. Who knew sushi on the pool deck would be such a great idea? Very firm but soft mattresses.
Cons: We were not warned that construction was ongoing and we could not sleep later than 7:00 due to the noise. The room patio only has one chair and we asked for two but none was forthcoming. We were locked out of our room due to a malfunctioning electronic lock and it took well over one hour to have the boss return to the hotel and open our door. Smoking is allowed on room patios and as non smokers we did NOT enjoy our neighbours nasty habit. Double beds instead of queen size made it difficult for my 6'3" hubby to get comfortable - they should find some way to put the two beds together.
7.1 Good
Pros: Snorkeling. Staff. Activities. Restaurants. Penthouse suite! Overall, it was a good stay for the price but we probably won't return in the near future.
Cons: Seaweed was definitely an issue for about 4 of our 8 days. Staff work all day to clean but it's still bad from morning to 1ish. Hotel is a little older but well maintained.
8.5 Excellent
Pros: Traveled in June for 8 nights. Wonderful staff, very friendly. Only had a little bit of trouble finding space at the beach or by the pools - but we did hear the hotel was at capacity. No problems with our room, which was on the bottom floor of building 2, but heard about flooding in other rooms during the storm that hit. It was worth it not to have any room issues, but our room was super close to the snack bar and main pool, so not a great view. Was nice to walk easily out of our patio door and to the pool or bar though. Loved the yoga instructor for vinyasa yoga - wish I remembered his name - he was a really terrific instructor and the location/view was out of this world. For an hour a day you could rent free snorkeling gear from the hotel, but I recommend bringing your own so you can be out in the water with the sea turtles for hours. Lots of tour groups, so the best time to go is early in the morning, but we went out many afternoon and still saw plenty of turtles, rays, and fish, without being crowded. The food at the a la carte restaurants was great - our favorites were the Mexican and the Gourmet (just skip the chicken at the gourmet). Restaurants were all small though, so we heard there were frequently long waits to eat dinner at any of them (though we usually went at the beginning of service ~ 6 or 630pm and were seated immediately). The made to order eggs for breakfast and pasta for lunch and dinner at the buffet were excellent. The sushi bar was so so and very slow service. I think I got very sick from eating a mushroom at the Japanese/Peruvian restaurant (it was just about the only thing I ate that my boyfriend did not eat that day). The room service was included with all-inclusive 24/7 and usually very good (though it varied from day to day with regards to quality, quantity, and even ingredients for the same menu item).
10.0 Excellent
Pros: We loved the snorkeling, saw lots of fish and turtles everyday. Although sparce, the rooms were very comfortable, the jacuzzi is a nice idea but we never used it. The staff were extremely friendly and helpful.
Cons: Overall the food was OK, some we liked some we didn't. We ate most of the time at the buffet because of the variety. We did not like the sushi restaurant of the asian fusion. The brazilian restaurant was pretty good once we learned to ask for rare and medium rare pieces, otherwise the meat was so overcooked it was like leather. Our biggest disappointment was the lack of Mexican food, there was chips and guacamole but would have liked more variety of local foods.
Luxury Bahia Principe Sian Ka'an - Akumal - Building
3
9.3 Excellent (2,189 reviews)
C$ 279+
Overview
The Akumal Hotels Luxury Bahia Principe Sian Ka’an is an all-inclusive, adults-only resort located in Akumal, Mexico. This hotel boasts 420 non-smoking, air-conditioned guestrooms and is located 28 miles from Cozumel Airport. The hotel is steps away from a golf course and the beauty of the Mayan jungle on the Riviera Maya. All guestrooms are suites ranging from junior suites to deluxe junior suites, deluxe garden junior suites, and deluxe penthouse junior suites. Rooms come with comfortable beds and private bathrooms with showers and luxurious amenities. Living areas are included, as is a plasma television with satellite channels. An iron and ironing board, hairdryers, alarm clocks, and mini-bars are also included. Complimentary high-speed wireless Internet access is found throughout the hotel. This all-inclusive resort includes the use of restaurants, daily entertainment programs, games and activities, and transportation facilities. Unlimited a la carte dinners are available at a wide selection of restaurants and beverages can be found at the Plaza Mayor Bar. The hotel offers aerobics classes, lounge chairs, and umbrellas for the beaches and pools, and a 24-hour snack bar. Guests can visit the spa, go golfing, enjoy the nightlife, take part in casino games, or even swim with dolphins. Over a dozen restaurants and bars are on site ranging from exotic pool bars to fine-dining meals. There is everything from German cuisine to Japanese food, Brazilian grilled meat, and seafood restaurants. Cozumel Restaurant is a popular choice that offers traditional Mexican meals in a formal environment. There is also a buffet on site with international dishes.
Overview Reviews
Secrets Akumal Riviera Maya Resort is an adults-only getaway in Akumal, Mexico. Surrounded by sun and sand, this popular retreat offers an unbeatable amount of comfort and relaxation. It's a special place for couples to unwind and enjoy the tranquility of the beautiful beach and the Caribbean Sea. The resort features a full-service spa, two poolside bars, a tennis court, a rooftop terrace, and an on-site winery. Secrets Akumal Riviera Maya Resort also offers a number of activities that guests have the opportunity to take part in without having to leave the property, including kayaking, snorkeling, yoga, tennis, biking, and basketball. Visitors of Secrets Akumal Riviera Maya Resort are invited to stay in one of the 434 guestrooms, all of which feature high-end finishings, soft bedding, elegant lighting, and picturesque views. Each room is styled uniquely, but all offer big screen TVs, blackout curtains, a rainfall showerhead, an iPod docking station, turn down service and large windows that fill the space with natural light. The hotel is home to a multitude of restaurants that are designed to offer every palate a wide array of choice and variety. Guests can enjoy fare from such spots as Market Cafe, Oceana, Portofino, and El Patio. Secrets Akumal Riviera Maya Resort is situated in close proximity to numerous tourist attractions. Some of the most popular include the Playa del Carmen Ferry, Akumal Beach, Xcaret Eco Theme Park, Dos Ojos Cenote, and the Tulum Mayan Ruins. The area is also home to Ecotours, as well as lots of windsurfing, scuba diving, and sailing.
10.0 Excellent
Pros: The staff were all phenomenal. Abraham (waiter by pool) had everyone's drink full and was so friendly! He knew your drink orders after the first day and made awesome drink suggestions. Rene, Halmet, Jonas, Laura, Felix, and Miguel all were amazing on the entertainment team. Playing volleyball and the afternoon games by the pool had to be one of our highlights of the trip. They organized some amazing shows at the entertainment theater at night as well.
Cons: There are a lot of mosquitos in this area. We had to cover ourselves in big spray every night and still would manage to get bitten. The resort would spray a heavy fog every morning and evening to help keep the mosquitos away. The spray was not pleasant and left a lingering fog in the air for 20 minutes or so that we had to breathe.
10.0 Excellent
Pros: We loved the professional, prompt, and joyful staff. They are what make a great and pleasant stay. Everything was always clean and organized. They have staff on location around the spot always keeping everything perfect.
Cons: Didn’t get to stay long enough! We will be back for sure.
9.7 Excellent
Pros: The resort was great for relaxing and unwinding! My wife and I traveled with another couple. Rave reviews all around. Resort is not massive as many resorts in the area are that they require transportation to even get to dinner or go to the beach. Everything was within short walking distance. The beach though public was amazing primarily because of the ability to snorkel with turtles just a few yards off shore. There are also little clumps of reef you can see exotic fish at. You do get groups or snorkel tours but it does not affect the beach or the enjoyment. The resort is very peaceful. Even the activities pool always has soft island music and not any thumping boom boom music. There are 3 total pools and the serene one is like a peaceful oasis of silence. Service was great. Couple of bars right by main pool one being a swim-up. Basic food service also available right at the pool. And 2 restaurants about 50 feet away from main pool. Excellent entertainment team (Felix, Karen, Jonas, Hamlet, Guadalupe and Laura to name a few) with a good amount of activities ranging from water polo, beach volleyball, pool basketball and volleyball, etc. Beach is just a few steps away from main pool. Enjoyed the fact you dont need bracelets or room key exchanges to get towels. You grab or ask for all the towels you need. Simple as that. Drinks were great which included good liquors such as Johnny Walker Black, 1800 Anejo Tequila, Bacardi, Herradura, Flor De Cana, and more. Restaurants were also top notch. There's Japanese, Italian, Mexican, French, Steakhouse and a seafood. Note there is no dinner buffet. Only breakfast and lunch. Kinda missed a dinner buffet for when we got the munchies. But all the restaurant food was for the most part top notch. Steaks, seafood, pasta, etc. all done very well. Desserts were hit or miss though. So we each just ordered 2 of what kind of looked good and you'd at least get one you liked. They are very small too. Evening shows were great too. Resort is close to Xel-Ha and Tulum ruins which we visited. They were great! Playa del Carmen is a $30 taxi ride each way if you want to visit. Would definitely stay here again!
Cons: We agreed to go to the time-share presentation for $100 credit. DONT DO IT!!! Its high pressure and the last salesperson got nasty. Really left a bad taste in our mouth. Not worth the credit nor the supposed 2 free nights at another resort. Wish there was an evening buffet when you just dont feel like doing the dinner restaurant thing or youre tired or not feeling well.
9.4 Excellent
Pros: The resort layout and grounds was beautiful, the service was impeccable, the spa is wonderful.
Cons: The room could have been cleaner and it was difficult to get in the restaurants for dinner.
Grand Palladium Kantenah Resort & Spa - Akumal - Building
5
9.2 Excellent (2,529 reviews)
C$ 400+
Overview
The Grand Palladium sits in the scenic Mayan Riviera, one of the most popular holiday destinations along the Mexican Caribbean. This breathtaking location is a suitable getaway for all ages, proving particularly popular among couples. An 800-meter private beach allows guests to indeed let loose in a world-class setting manifesting the perfect balance between nature and technology. The hotel has 252 standard rooms, with 130 junior suites, as well as 32 Mayan suites and six master suites. Room service is available between 11 am and 11 pm. There are many more amenities at the location, including nine theme restaurants with an impressive range of cuisines. Some of the additional fun spots in the hotel include 25 bars, five buffet-style restaurants, seven freshwater pools with four inbuilt Jacuzzis, a state-of-the-art spa and wellness center, events and conference facilities, a nightclub for adults, and specialized clubs for kids between one and nineteen years old. Guests have access to free Wi-Fi on registration with the hotel network, with visitors paying for premium Wi-Fi. The rooms are well set out for maximum comfort, with the Deluxe, Romance Villa Suite, Junior Suite, and Ambassador Suite all coming with stunning color schemes and either a king-size bed or a couple of full-size beds. The best rooms are some distance away from the entertainment spots. The music may prove too loud for your comfort, so for peace and tranquility enquire about room locations and make a smart pick.
Grand Palladium Colonial Resort & Spa - Akumal - Bedroom
6
9.2 Excellent (2,012 reviews)
C$ 400+
Overview Reviews
Set against a long stretch of Riviera coastline, Grand Palladium Colonial Resort and Spa gives guests an all-inclusive, upscale experience. The stunning Spanish colonial style architecture and décor throughout the hotel offers friends, couples, and families an unforgettable and unique vacation. Nestled among tropical gardens and located along the beautiful Akumal coastline between Tulum and Cancun, the 414-room Grand Palladium Colonial provides tranquility for all. This luxurious resort gives guests an all-inclusive experience with over 30 bar and restaurant options, all-day and night activities, beaches, wildlife, huge hydrotherapy-based spa, and relaxing nature-filled grounds. There are several pools throughout the resort including two adult-only options, a natural saltwater rock pool, and hot tubs. To help better accommodate families, there is also a kids’ club, teens’ club and water park available. A barrage of buffets, snack, and international food options are available on-site. What makes this resort unique is not only the number of dining options available but the fact it caters to restricted diet programs. The village-like resort complex gives little need to explore beyond the property but being located near Highway 307, guest have access to Adventure parks Xel-Ha, Xcaret, Xplor, and Alternative Tours. The majority of the Colonial's rooms, which range from standard rooms, junior suites, and Mayan suites, are decorated with upscale Colonial Caribbean style. Mayan Suites feature private outdoor showers and terraces with hammocks. Ambassador Suites offer special perks like terrace hot tubs. All rooms feature comfortable beds and pillows, flat-screen TVs, minibars, and private outdoor space. With sprawling beaches and lots to see and do, the all-inclusive Grand Palladium Colonial Resort and Spa is a Caribbean vacation that provides high-end comfort, excitement, and ultimate relaxation.
4.2 Okay
Pros: There was a lot of seaweed in the water in the area when we went, and the resort did a great job of cleaning it up. The pool and beach were great.
Cons: Front desk was terrible. We waited 2 hrs at check-in to get a room with 2 beds as per our reservation. Upon leaving, our safe stopped working and it took them over an hour to send someone who did not fix it and then another hour for 2 men to show up and fix it. The water in the mini fridge tasted like tap water and gave us stomachaches. And the restaurants were all terrible.
4.5 Okay
Pros: Once you got to the room it was nice and beds were comfortable. Spa and gym very good
Cons: Towel cards used and so people who lost their towels would steal yours, stressful to worry about stolen towels, sprawling, long walk to beach and pool from just about every room so I wouldn't consider it beachfront, every room is a garden view room, no elevators, restaurant reservation systems hard to figure out and again stressful. They don't realize that stress free is what vacations are all about. Food very average. I would expect these problems at a 3 or 4 star hotel but they claim to be 5 out of 6
Grand Palladium White Sand Resort & Spa - Akumal - Building
7
9.2 Excellent (1,230 reviews)
C$ 421+
Overview
The sights and sounds of the Riviera Maya are within reach when at Akumal Hotels’ Grand Palladium Riviera Maya Resort Spa. Children and adults alike will find much to enjoy at this luxury Mexican escape. Five different room types range in size from 398 to 947 sq. ft; providing ample space for solo and family travelers. Whether staying in the Deluxe Room or the Ambassador Suite, guests will be privy to creature comforts like a ceiling fan, air conditioning, flatscreen TV, mini-bar, and plush bedding. Suites provide additional perks like a terrace jacuzzi, bathrobes and slippers, a large opulent bathroom, and cheese and fruit platter upon arrival. The Grand Palladium spares no expense when it comes to dining and features nine a la carte restaurants with cuisines pulled from all over the globe, five international eateries, and six bars. Grab your breakfast, lunch, or dinner at any of these fine establishments to enjoy flavors from Italy, Brazil, Southeast Asia, and the United States. Underneath the warm South American sun, guests can take a dip in any of the seven pools, each complete with umbrellas, sunbeds, showers, and towel service. The swim up bar at the Main Pool serves up refreshing beverages daily. Lovebirds can find an escape in the Grand Palladium Riviera Maya Resort and its amenities for weddings, anniversaries, and vow renewals. Events can take place at the beachfront gazebo that overlooks the sparkling waters of the Caribbean Sea or the private terrace surrounded by vibrant gardens. Children will get a kick out of the assortment of clubs that cater to infants and teens. Akumal Hotels Grand Palladium at the Riviera Maya delivers on the luxurious comforts travelers look for on exotic getaways.
Luxury Bahia Principe Akumal - Akumal - Building
8
9.1 Excellent (4,216 reviews)
C$ 374+
Overview Reviews
Escape to the Caribbean at the Luxury Bahia Principe Akumal Hotel & Resort. This luxury resort captures the essence of the Caribbean and is just steps from the coastline and beach. Any guest looking to wake up to the smell of sea salt and the noise of waves crashing against the shore should look no further than Bahia Principe. Guests at this luxury resort enjoy a variety of services and amenities and are surrounded by high-end residences and a golf course. The resort offers guests a choice of 758 rooms, three pools, seven restaurants, and 9 bars, along with complimentary WiFi, a spa, a children’s water park, and, of course, full access to the resort’s beach. For guests who are bringing their children, they are offered a variety of services for keeping their kids entertained. The resort offers a Mini-Club for children ages 4 to 11, and a Teen’s Club for children ages 11 to 16. While the children enjoy the activities and services of the Mini-Club and Teen’s Club, adult guests are free to experience relaxation and fun at any of the areas designated for people older than 18 years of age. Guests can pamper themselves with a day at the resort’s spa or enjoy a dip at the river and lake-style pools. Also, the resort includes a casino for any guests who are looking to experience nonstop excitement with the resort’s thrilling table games.
8.5 Excellent
Pros: I would like to give thanks and dues to Mexican hard working people in resort who work hard to make us comfortable. Yes, I'm paying them but not everything has to be about money. Rooms are clean, services are acceptable and food is good. No opinion about alcohol since I don't care about. Resort is large and it's a good place to go for a long walk. Now about "Luxury" what makes this resort "Luxury" is proximity to the ocean and beach. There are same units in the resort but they are no different then the "Luxury" units the only difference is distance to the God made luxury ocean an beach. Would I go again? Yes, only if the smoking situation is improved.
Cons: The biggest issue I have with resort is the smoking policies and lack of enforcement. There should be segregation between two groups. I'm not going to lecture here anyone about harmfulness of 2nd hand smoke. I came to enjoy fresh air and not the smell of tobacco. Another place is where smoke is an issue is transportation cars where people just sit and puff smoke in your face. In my opinion lack of rules and enforcement on smokers tells me that the only thing that resort cares is money. This is my biggest turn off with the resort and if I had to book again I would look to resorts that have enforcement non smoking rules.
Maya Eco Village - Akumal - Building
9
9.2 Excellent (170 reviews)
C$ 96+
Overview
With a stay at Maya Eco Village in Akumal, you'll be within a 10-minute drive of Akumal Beach and Riviera Maya Golf Club. Featured amenities include multilingual staff, luggage storage, and microwave in a common area. Free self parking is available onsite.
Xio Akumal - Adults Only - Akumal - Pool
10
9.1 Excellent (363 reviews)
C$ 158+
Overview
When you stay at Xio Akumal - Adults Only in Akumal, you'll be next to a golf course, within a 10-minute drive of Akumal Beach and Riviera Maya Golf Club. Free self parking is available onsite.
Villas Flamingo - Akumal - Building
11
9.4 Excellent (45 reviews)
C$ 507+
Villa Duendes - Akumal - Living room
12
9.0 Excellent (326 reviews)
C$ 82+
Grand Bahia Principe Coba - Akumal - Bedroom
13
8.9 Excellent (5,704 reviews)
C$ 294+
Overview Reviews
Grand Bahia Principe Coba is located in the beautiful stretch of the Mexican Riviera Maya just south of Playa del Carmen and about an hour South of the Cancun International Airport. It is a perfect location for seclusion from busyness, yet still accessible to sights and sounds on the Riviera Maya. While offering 1080 rooms on site, guests have four simple and elegant choices in suites to choose from. The best part of these suites is everything included in them. A hydromassage bathtub, shower, and bathroom amenities are all included. Each suite has either a balcony or terrace view, air conditioning, flat-screen satellite TV, mini-bar, coffee-making space, and WiFi. Guests using the Family Junior Suites and Master Family Suites have even more amenities included such as bathrobes and slippers and other family-friendly treats. Visitors to the Grand Bahia Principe Coba won’t lack in regards to food or drinks. The resort has a buffet restaurant and four a la carte restaurants to choose from daily. A beverage is never far away either as 8 bars are spread throughout the grounds. If guests need a quick snack, they can stop at one of the two snack bars as well. Guests won’t get bored while utilizing all that the Grand Bahia Principle Coba has to offer with two lake-style pools and three jacuzzies. It also has a gym, five tennis courts, a basketball court, bikes, water activity center and an entertainment amphitheater. The Riviera Maya Golf Club is close by and offers 18 championship holes and nine executive holes for all skills levels. Guests will enjoy a full vacation experience from their time at Grand Bahia Principe Coba, from great rooms to extensive activities and delicious food.
10.0 Excellent
Pros: We met Jose at the Iguana bar. He manages his bar amazingly. He made certain that everyone enjoyed their visit. A professional bartender that excels at what he does. We hope to find Jose again during our next visit.
6.8 Good
Pros: Being all inclusive and having water park for the kids and various activities for adults.
Cons: With my reservation there was a confusion with total number of guests. We were total 3 rooms and on one kids were missing on the reservation on hotel's system and I had to be on the phone with my travel agent (getaroom) but I ended up paying $55 extra for my kids. I was going to loose my flight so I didn't have orher choice that paying and getting out from there. Hotel should have handled it better....
4.5 Okay
Pros: The grounds, the restaurants look nice. Some of the food is of OK quality, there are usually many choices at the main buffet. Some of the staff works hard and they try to serve you well. Many however are just overwhelmed.
Cons: This is the perfect example of the resort that could be nice and yet it is ruined by management and their policies. Again: this is not a kids and family friendly resort. Don’t let yourself fooled by the waterpark and other things. -First off, the waterpark has zero food, zero drinks and zero snack facilities around it. You have to walk 10 minutes in the heat in order to get a fresh drink for your kids. -There are no chairs to be found in the shade like ever, unless you wake up early and drop your towels on a few chairs. The shade by the greenery does come with tiger mosquitoes, which bite like crazy all day long (google them if you are not familiar with this bug). -there are some nicer, smaller pools, with a bar in proximity, however the depth of the water is to great there fir small kids, so in effect they are mostly fir adults. -the main buffet closes at 10:30 and until 12-12:30 there is no decent food to be found anywhere on the resort. I’ve been sent away when I arrived at 10:35, with a backpack and with my 2-year-old holding hand. She said to go to “casita”, which is a buffet more than 10 minutes away in horrendous heat and with no food that my kids will eat (they had burgers, hotdogs, ribs, cookies and soft serve ice cream... that’s about it). -the service in the main buffet is often just inexistent. They are overwhelmed and they don’t care. One day our waiter literally refused to bring drinks and my kids kept asking for water. My wife went straight to the bar and they refused to give water, saying that the policy is for the waiter to serve. She has eventually been directed to the hall manager (Jonathan) who came and gave us water. -the staff in general will make no accomodations... as per policy. Asked for cereals at “Casita” (the only 24 hrs buffet)... can’t be done. Asked to take food away for my kids... can’t be done. Even at the a la carte restaurant they refused initially to bring both fruits and ice cream for my kids, they said we have to pick one. -the room on the ground floor had such a strong mold stench that we couldn’t take it and requested to move -the beach was fool of seaweed the entire week, which may not byme the hotel’s fault but it just adds to the insult.
6.2 Good
Pros: The property and grounds are really beautiful, very well maintained. The pool are pretty great and the bar staff are wonderful. The kids pool too is a nice feature. The Brazilian restaurant is really nice.
Cons: So the rooms and the service really let this place down. We requested a crib on arrival, twice in fact. They said if there is one available, they will have it in our room. On check in we where told the same thing, so obviously they didnt bother trying to arrange one before we checked in, one was provided for us the next morning. When it arrived it had no mattress, 2 folded up blankets deemed to be good enough. Also it was so small our 18 month old could climb out, rendering it useless. The rooms are dated, old fixtures and fittings. Our refrigerator was broken, the one they replaced it with lasted a day before it leaked and broke, I asked for a replacement (second last day), they never bothered. Air con was also not working, the had to replace the motor. Lamp shades had mold on all 3 of them. Reservations for the restaurants are a nightmare, we had to queue for an hour after checking in to book (recommended on tripadvisor). This hotel needs an IT upgrade stat, everything is so disconnected. Honestly, how hard is it to provide a system for guests to book restaurants themselves? Last thing you want to do after a long days travelling is queue to book a restaurant. Our first night at the buffet there was a downpour, lucky us sat under one of the spots in the roof that leaks pretty badly. Buffet food is hit and miss, somethings are nice (deserts, soups), somethings are not so nice (beef, pork, chinese dishes).
Akumal Jungle Hotel - Akumal - Bedroom
14
9.1 Excellent (80 reviews)
C$ 83+
Come experience Mexican Paradise - Akumal - Living room
15
9.8 Excellent (20 reviews)
C$ 323+
Overview
Freshly renovated 1 bedroom condo on gorgeous Half Moon Bay in Akumal, Mexico. This unit in La Joya Condos is beachfront property that offers stunning views of the bay and the Caribbean Sea. The beautiful beach and water are at your footsteps for lounging, strolling along, or snorkeling in your own personal aquarium. Tropical fish and majestic sea turtles await! The unit features updated living space with air conditioning, full kitchen, king size bed, Wifi, a Smart TV for Netflix, and a wide open million dollar view! VRBO.com #925514
Casa de las Tortugas I Tour Akumal - Akumal - Building
16
8.9 Excellent (292 reviews)
C$ 53+
Overview
With a stay at Casa de las Tortugas I Tour Akumal in Akumal, you'll be within a 10-minute drive of Akumal Beach and Riviera Maya Golf Club. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Best Akumal hotels near Half Moon Bay

Show all
Del Sol Beachfront - Akumal - Building
1
8.7 Excellent (343 reviews)
C$ 151+
Overview Reviews
When you stay at Del Sol Beachfront Hotel and Condos in Akumal, you'll be on the beach, just steps from Half Moon Bay and 13 minutes by foot from Yal-ku Lagoon. The front desk is staffed during limited hours. Free self parking is available onsite.
10.0 Excellent
Pros: Beach 5 meters from the hotel room. Excellent restaurant about 1 minute walk away (also right on the beach) , very friendly, English-speaking staff ... about 2 minute drive to shopping area
Cons: Nothing.
Casa Gatos - Akumal
2
9.6 Excellent (17 reviews)
C$ 199+
Hotel Que Onda - Akumal
3
8.6 Excellent (268 reviews)
C$ 143+
Playa Caribe Condos - Akumal - Bedroom
4
9.2 Excellent (9 reviews)
C$ 150+