Good value for price
Free breakfast at Ihop, quiet, centrally located.
Comfort Inn Landmark
The stay was ok, rooms were clean. Location near the metro station, so that was convenient. Stayed one night to watch the wizards play. Free breakfast at IHOP.
I don't think the servers at IHOP really like to serve "comfort inn" guests. As soon as our server found out that we are from comfort inn and wanted our free breakfast, smile was gone and she just turned into a b!$#h...You do get a $6 dollar credit if you want to order something from the menu...so order something from the menu, unless you like s#!^y service.
The staff was friendly.
Room needed to be updated. The room phone wasn't working: couldn't call the front desk, couldn't call for a wake up call.
breakfast coupons for the in house IHOP was great. freiendly staff, convenient to hiway
The staff was very friendly. There is also a shuttle that takes you directly to the Van Dorn metro stop. The paper says it runs twice an hour but really its once an hour. It picks up from the hotel about five minutes after the hour and picks up from the metro about 15 minutes after the hour. I would stay here again, its great for business with free parking and wireless internet, plus an IHOP is connected if you don't want to drive and get food. There is also a grocery store across the street.
The friendliness of the staff and proximity to the Metro
Convenience to Arlington National Cemetery
No coffee ( all gone) in the lobby the next morning. I had reservations for a king size bed yet was given a room with two double beds - charged for a king. Was told at the front desk that they could not give a credit back since the reservation was made on-line nor could I receive a military discount for the same reason.
Travel with confidence at The Fairfield Inn & Suites Alexandria West - a hotel with outstanding service for an easy and comfortable stay at an exceptional value. We are always ready to welcome you to our thoughtfully designed guest rooms and suites with plenty of room to work and relax. Free Wi-Fi throughout the hotel will keep you connected during your stay and our pool and fitness center will help you stay on track. Spread out in our vibrant lobby with spaces to gather, relax and work. Jump-start each day with our free breakfast, now with more hot choices like oatmeal, sausage and scrambled eggs as well as favorites including fresh fruit and yogurt. You will always find the courteous service you deserve plus all the little things you expect from Fairfield Inn & Suites during your stay. Ask us about The Fairfield 100% Guarantee where we promise you will be satisfied or we will make it right. That is our commitment to you.
Policies vary by room type and provider.