Find reviews that mention:
2.0
Cons:I reserved through Kayak for $35/day. The final bill was for over $100/day.Reviewed 5 Nov. 2019
review from![kayak]()
4.4
Pros:Really nothing.Cons:They tried to give us a car under the category we had rented. when we asked to change, the staff wanted us to pay more for a car full of cigarete smell because "there is no other car". after more than an hour negotiation, they agreed to give us a new car which was all the times at the parking. Also the staff in the picking/dropping point is really unhelpful, all the times smoking and no attention to customer at all.Reviewed 21 Oct. 2019
review from![kayak]()
2.0
Cons:Avis was closed at 730 am and I didnt know where or how to drop off the car it was a terrible experienceReviewed 29 Jul. 2019
review from![kayak]()
2.0
car rentalPros:we were given a much smaller car than we asked for. when we asked them for a car the size we ordered and we were told take it or leave thats all they had. they made no effort to at all to find us another car. we asked for a refund, they told us to go upstairs as they couldn't do it from their office, well, imsure you can guess what happened because nobody seemed to know what they were doing. so no refund and a most horrible start to our vacation. so we ended up paying for a car we didn’t have .Cons:poor customer service.Reviewed 6 Jul. 2019
review from![momondo-kyk-wl]()
3.6
Cons:Tank was not full when we received the car; the agent tried to trick us into upgrading for a good price, only to discover that the charge would have been double that of the car reserved.Reviewed 4 Jul. 2019
review from![kayak]()
4.4
Pros:Nice car, but smaller than what was promisedCons:Drop off was difficult without any help. Cost was much higher than estimated originallyReviewed 15 Jun. 2019
review from![kayak]()
6.4
Pros:Friendly staffer at malpensa airport.Cons:After hours Key drop box at canazei office. Also, was disappointed to have rented automatic Audi a3 or similar and getting a manual fiat 500.Reviewed 26 Mar. 2019
review from![kayak]()
2.0
Money backCons:I didn’t rent the car because Avis employee in Malpensa airport told me they can’t accept my driving license, and I paid 36$ as damage assurance and I sent to you from 4 days to send back because I didn’t take the car , and till now no answerReviewed 18 Jul. 2018
review from![kayak]()
2.0
Cons:Avis did not honor kayaks reservation in malpesa airport milan. They said the car that kayak held for us does not exist. They wanted to give us a small car . Very disappointed at avis and kayakReviewed 9 Jul. 2018
review from![kayak]()
2.0
Just a messPros:NothIng, cancelled my reservation and payed more at different rental.Cons:98 people ahead of me with only 2 counter open. At 4pm, when I got there, there were still people who came on a 11 am flight waiting to be served. Hertz, eurocar etc has no such issues.Reviewed 9 Jul. 2018
review from![kayak]()
8.0
Pros:ease of booking, price, flexibility of returning to different terminal at MXPCons:size of car, distance from rental counter to car / poor signageReviewed 8 May 2018
review from![kayak]()
2.0
Rip offPros:NothingCons:They gave me a crappy car "fiat panda" they overcharged me with insurances coverage, the car had a bad tire that run flat after a day and obviously their insurance "don't cover tires", they want me to pay 400€ for it! Avis never again!Reviewed 8 Jul. 2017
review from![kayak]()