The rooms were big and comfortable with new furniture and modern desighn. There was a fireplace and a small kitchen with full equipment. The room was very close to the ski lifts and also to the city center.
Although the staff was very helpfull, they didn't speak English (apart from one...). The hotel has four floors but no elenator! We were stayed at the top floor and we had to carry all our baggages! Not only that but there was no telephone in the room, so every time we needed to ask for something we had to go down by the stairs!
There was someone who spoke Englisht, he place was clean.
We stayed at last floor and there was not water!
Hospitality of the hotel is of top one. Very clean and well maintained. The fireplace in the room - pleasing after the skiing.
Drying cabinets at the ski-room would be another plus for the hotel.
the room and the spa center
The photo didn't look like the same place, and when we went inside we actually wonder whether the report was written about a different hotel. It advertised a breakfast service - none, it advertsied a bar - there was one but it wasn't open, it advertised a spa - there aparently was a hot tub but we never found it although the water was turned off for a day while they aparently filled it!
The lack of facilities - it was advertised as having a 'gym' but there was nothign available, please also read above
The nice view to the mountain from my balcony was amazing. Also the breakfast was big and staff are very polite. I definitely recommend this hotel: it is not expensive and the rooms are comfortable and nicely furnished.
nice and friendly people, always trying to be helpful where they can. very clean, new apartments, close to a big supermarket and not too far away from the city centre (less than 10 minutes footwalk)
Very nice and friendly people, nice and clean rooms, good facilities. If you want to rent an appartment it's a great choice.
Conveniently situated and offering a sauna, this traditional property is a short drive from Razlog. It is also steps from Bansko's popular tourist attractions. There are a variety of facilities at Sveti Stefan Apartment House & Spa Bansko on offer to guests, such as an express check-in and check-out feature, free Wi-Fi and a fitness centre. In fine weather, an outdoor terrace provides an ideal spot to relax. Guests staying at Sveti Stefan Apartment House can enjoy the luxurious apartments that offer a DVD player, a refrigerator and a private bathroom. They feature ironing facilities, heating and a radio. For those wishing to dine out during their stay at Sveti Stefan Apartment House & Spa, there are a variety of eateries located nearby. Gondola Lift and Rila are also nearby.
Policies vary by room type and provider.