8.0
Everything was as expected returning the car.Reviewed 30 Nov. 2023
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10.0
Counter persons were friendly and helpful. Pickup and dropoff process is unusual with no one there to meet and no one to check car for damage at pickup/return.Reviewed 19 Oct. 2023
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6.0
Friendly but severely understaffedReviewed 9 Oct. 2023
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10.0
Budget at Eugene airport is very efficientReviewed 24 Oct. 2022
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2.0
Pros:Horrible customer service. Nothing to like.Cons:Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.Reviewed 25 Jun. 2019
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9.2
Pros:The staff was really friendly and politeCons:I wish I had received a larger car, since I'm tall.Reviewed 16 Jun. 2019
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2.0
Would not take credit card/debit cardPros:Saved myself almost 300 dollars.Cons:The fact wife did not have a car to use while on her visit.Reviewed 11 Jun. 2017
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10.0
Easy and fast!Pros:I walked right up, no line. They had all my paperwork. Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins. It's a small airport but the service was cheerful and good.Reviewed 6 Mar. 2017
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10.0
FordPros:Clean, sporty. Could have used someone telling me how to open the trunk, turn on lights.Reviewed 31 Jan. 2017
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10.0
Great Car, Great service!Pros:Great Car...fast pickup. I was out the door within 5 minutes. The weather was horrible (sleet/ice) so getting in the car and out of town to head south was really important to me. The car (a Tahoe) was brand new and a great choice for this type of weather. I really loved that there was no drop fee on my one way trip to Medford. Staff at both locations were great and efficient. Highly recommend.Reviewed 22 Dec. 2016
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6.0
Nice folks - car stankPros:friendly people helped us check in/outCons:The car smelled like a urinal cake - some sort of artificial fruity stuff. IT was POTENT. My clothes smelled like it! We left the windows down whenever possible.Reviewed 29 Aug. 2016
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