Canmore 8 Passenger Van Rental

You should have cars first then run the company. We booked 2 times within 2 weeks firstly they booked the car for us then the next day when we were ready to pickup the car they are informing us that they don't have cars right now , we have to have another 2-3 days. Such a poor management of staff, service and specially cars. Get the cats first so people can book when they urgently need it.

10.0 Wonderful

Dec. 2023

👍👍🤙🤙

9.6 Wonderful

Dec. 2017

Pros:

The upgrade to a Jeep

Cons:

The waiting time at pick-up, but understand as it was the busiest week of the year

6.0 Okay

Sep. 2017

Pros:

Well I haven't seen anybody I just dropped the car. The office was closed, but the cariboo lodge reception was open.

Cons:

The underground car park is a bit narrow. It's difficult to park, therefore it's quite scary with a rental car.

9.6 Wonderful

Aug. 2017

Pros:

Excellent service from the get-go, both checking out and returning.

9.6 Wonderful

Aug. 2017

Pros:

These guys were very friendly, seemed genuinely pleased I was bringing them such a nice new car (not that I had anything to do with it), gave the car a once over and I was on my way.

Avis

No score available yet

One location in Canmore

Show locations

Locations in Canmore

317 Banff Avenue

+1 403 762 3222

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

View deals

Filters

Reviews

8.8 Very good

Sep. 2019

Pros:

It took a while to get used to the car's buttons but it was a very good and clean car. The second person I spoke to who brought the car keys to the railroad station was very helpful and clear on return instructions. The return went very smoothly.

Cons:

The 1st person I spoke to on ten (10) calls repeatedly gave me wrong directions for RR station pickup. I said repeatedly that I had was having trouble with phone reception but he kept saying "Call me when you get there." Also they didn't answer phones between 11:30am & 1pm on pick up or return days.

7.2 Good

Jul. 2019

Cons:

Better coordination with customers

4.8 Mediocre

May 2019

Pros:

Drop off was the worst experience to date. They literally stole my money.

7.2 Good

Oct. 2016

Pros:

Good car and value for money

Cons:

I arranged to collect the car at 9am, at 8:59 the Banff Avis office called me unfortunately I missed the call as I was on the way to the office to collect the car. When I arrived the customer agent advised there were no cars available until 11am. I advised her I had booked the car for 9am however the agent advised she called me to change the time at 8:3am. When I checked my phone the call was missed at 8:59, 1 minute before collection. This took 2 hours of our car driving through Banff National Park and we couldn't do this when it had got dark after 6pm.

5.6 Fair

Sep. 2016

Pros:

Counter person very unhelpful.

Budget

No score available yet

One location in Canmore

Show locations

Locations in Canmore

317 Banff Ave

+1 403 762 3222

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

View deals

Filters

Reviews

6.0 Okay

Mar. 2019

Cons:

Price too high. I had previously booked car from Banff to Calgary Airport for much less.

3.6 Poor

Sep. 2017

Pros:

Price beat the competition.

Cons:

The full size I reserved due to hip replacement was not available so they shoehorned me into a low slung Mustang. The pickup location is in a mall with no street number on the building nor marquee placard outside...hard to find. I trusted the agent to point out the dings/damage to the dirty car and he overlooked the chip in the windshield...though when I found him after 20 minutes upon return he verbally agreed it had been present at pickup.

7.6 Good

Jun. 2017

Pros:

i got an upgrade on the car when I arrived

Cons:

Their credit card machine was down... so they took an imprint of my card, left my yellow carbon copy in the car and when i called to make sure they destroyed it, no one answered, have yet to get a call back. Also left a small gift from a local giftshop in the back (just a magnet, touristy stuff, and have yet to hear back from the rental car place)... did not have enough people working for such a touristy place.

Hertz

No score available yet

One location in Canmore

Show locations

Locations in Canmore

405 Spray Ave

+1 403 762 2027