Lots of stuff in the bathroom was not working..
We travelled with a toddler and the stay here was perfect! Our kid loves the pool. The only downside was that we wanted to upgrade and even though a room was available we couldn't upgrade because it wasn't clean. But yo make up for it the housekeeping gave us a microwave which got to the room even before we did! Great staff. We had breakfast at the Habitat everyday and it was decent. We did appreciate their willingness to let us switch items or order stuff on the side for our kid. Overall, great place!! Very clean! Nice facilities.
Staff were so helpful
We asked to upgrade our room for the second nights stay and the staff were very accommodating. A kid pooped in the pool while were there so only got to use the pool one day unfortunately but what can ya do?! Anyway we enjoyed our stay for sure!
The view from our room and the swimming area was nice for a family.
The change area was very small for the pools and no change tables. The water was cold in the kiddie pools but we kept alternating from the hot tub. The breakfast was a really long wait.
Mattress was comfortable and the morning staff were quite friendly.
Our room location was terrible, being able to access any amenities was quite challenging. The parking lot was brutally laid out and only after arrival did we find out they don't even provide shampoo. I will not be returning to this resort.
Located in Canmore, Grande Rockies Resort - Bellstar Hotels & Resorts is in the mountains, within a 5-minute drive of Cross Zee Ranch and Canmore Golf and Curling Club. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Based on 3,124 reviews
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