|"Reception nice helpful room nice clean."||(in 20 reviews)|
|"Very nice and helpful staff."||(in 6 reviews)|
|"Very nice and helpful staff."||(in 17 reviews)|
|"Very convenient location for Carlsbad Caverns."||(in 3 reviews)|
|"My friend fell and broke her arm."||(in 1 review)|
|"Pool too small for laps."||(in 6 reviews)|
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Good for a Short Stay
The staff were very friendly and welcoming.
There was only one entrance and the bed was concave which hurt the middle of my back. The bed also was lower towards the top giving you a feeling you were about to flip over.
location size of room breakfast
Room not cleaned, staff only have excuses
Ice machine in the second floor was broken. Went to do laundry, which is an advertised service of the hotel, but was told at the front desk that they had no change and we'd have to try going to the gas station down the street. Returned to our room in the evening after day 1 of our stay to discover that our room had not been cleaned. It was early evening - about 5 pm - but the person at the front desk (a different one from above) said that housekeeping claimed to have cleaned the room and the only things they could do for us were to give us fresh towels or move us to a different room. A complaint to the general manager of the hotel got a similar response. If the hotel is unable or unwilling to perform even the most basic services of a hotel, why bother staying there? There are a lot of options of hotels in the Carlsbad area. Choose any of the others over Sleep Inn.
We like Sleep Inn
Nice layout, clean, comfortable, friendly staff, good breakfast, priced right, etc
No ice machine on 2nd floor
Staff was friendly and really helpful I enjoyed my stay will come back and stay here
At the Sleep Inn and Suites hotel in Carlsbad, NM, you will rest well and dream better. We give you easy access to Carlsbad Caverns National Park, Lake Carlsbad Beach Park and Lake Carlsbad Golf Course. We deliver the amenities you expect, including free hot breakfast, free WiFi, free weekday newspaper, free coffee, free parking, an indoor heated pool, fitness center, business center and guest laundry. Each smoke-free guest room offers a Flat-Screen TV, coffee maker, microwave, refrigerator, iron and ironing board. Select rooms include a sofa sleeper. We welcome sports groups, weddings, family reunions and tour buses. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
based on 124 reviews
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Property safety measures
Sleep Inn & Suites has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- Pat's Fun City 231 m
- Old Pecos Gallery 4.8 km
- Lake Carlsbad Recreation Area 5.3 km
- Riverwalk Recreation Center 5.6 km
- Lake Carlsbad Golf Course 6.2 km
- Pecos River Flume 8.2 km