Hotels near Carolina Hurricanes vs. Pittsburgh Penguins

Pros: Check-in was outstanding.

Pros: While i normally fly AA i gave United a try & my flight to Austin was surprisingly comfortable & enjoyable. The trip back was another story. Seated between two very nice but 250lb people who spilled over into my seat. The Entertainment channel was best part of trip and that was uneven.

Cons: Incredibly uncomfortable. Inedible food that I had to pay for was another frustration. We had a 45 min flight delay. At that point food should be gratis. A good opportunity to create loyalty was squandered. Complete lack of awareness about human essentials.

Cons: Delayed by an hour and spent most of it taxiing.

Cons: 1 hour delay due to maintenance but the ground crew and pilot kept us informed.

Cons: Either less stingybwith Basic Economy or take one less chance to repeat that it is basic.

Pros: Great crew

Pros: on time

Cons: cheaper

Pros: Good friendly and efficient crew

Cons: Boarding process was poorly executed so 3 and 8 were called simultaneously

Pros: The crew was lovely and friendly, very pleasant to fly with.

Cons: Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye.

Pros: Crew was great, check in was fast. Overall great experience.

Cons: To be on time

Cons: Sitting in first class

Pros: Crew was great

Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Cons: Make sits more comfortable, they are terribly uncomfortable for such a long flight at night.

Pros: The crew was amazing, the flight was fast and easy.

Cons: New seats are very cramped.

Cons: Terrible. Flights delayed by 90 minutes. Then on boarding we as a couple weren’t sat next to each other on the four across plane, but in the two aisle seats. This was bad. But then no one was sat next to my wife. So an empty seat, my wife, me, then a stranger. C’mon Air Canada, figures it out.