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|"Nice staff very friendly."||(in 15 reviews)|
|"The location was great, next to everything!"||(in 5 reviews)|
|"The beds was comfortable and the breakfast was excellent and the staff was friendly."||(in 5 reviews)|
|"Didn't like parking lot night time lightening"||(in 2 reviews)|
|"Breakfast had good selections but sausage sucked."||(in 7 reviews)|
|"THE property suffered a water main break causing no water for several hours."||(in 2 reviews)|
The breakfast was awesome and the king size bed was great!
I wish the fitness room would've been available.
Location was good and staff was friendly
The breakfast bar always seemed to be dirty (not kept up). The big issue for me is that they allow people to smoke in the fire escape stairs, which causes cigarette smoke to blow back into the rooms (especially if you are close to the exit door.
They don't seem to want to please
When you complain about your room they immediately gave you a similar so it doesn't pay to change rooms and they do not want to hear about your state. Although they asked a question but it falls on deaf ears
And complaining to you, you have mostly foreigners picking out songs a bowl of these travel site and I don't give a kitty either
need to clean inside corners in bathrooms
Rooms Check in Breakfast Breakfast area Bad odor
value for money
trouble with staff on check in, heavy smoke smell in no smoking room.
Bad beds and rude staff
Eggs for breakfast!
Staff are challenged and rude. Room beds are hard, old, and nasty. Towels were dirty with stains and other bodily fluids of some sort. Not impressed at all.
I was scared for my life
Not a damn thing
It had rat traps next to vending machines , it reminds me of a crack house , i had a wonderful view of the dumpster wish i could have Slept in the dumpster instead of the room and got the best rash ever on my face
Everything was great besides being located near all the auto dealerships and strip malls but I shouldve expected that in a city like charlotte
No cons besides location
Everything great except for the Kayak booking itse
Everything was quite nice.
My only complaint was that I booked it through Kayak, and when I got there I had to wait a little while to check in because the system was still processing it, which just seems silly to me. But as soon as their system figured it all out, they got me right into a room.
The staff was very friendly and accommodating. We needed to change rooms due to our non smoking room smelled heavily of smoke. The front desk immediately offered us another non smoking room that was very clean and comfortable. The hotel was very quiet @ night so was able to get an undisturbed good nights sleep. Would definitely stay here again.
Very nice and clean, pleasant staff, spacious rooms
The mattress on my queen size wasn't very comfortable, too hard for my taste
It is safe and convinience for business location wise.
At Best Western Charlotte, our location is a big draw for many guests, since we’re just seven miles from uptown Charlotte and within close proximity to Matthews, NC. A great price is complemented with fantastic amenities in each room, like 42-inch flat screen TVs, refrigerators and microwaves. Charlotte hotels are known for southern hospitality, but we take it a step beyond here. From the moment you arrive, you’ll be treated like family. Located in Crown Point Business Park, our Charlotte hotel is a favorite for business travelers and vacationers alike, and our staff knows how important a warm welcome is. The Blumenthal Performing Arts Center is nearby, and many of our Charlotte hotel guests are in town for a special event. The Lowes Motor Speedway is also popular, especially for guests who want a little adrenaline rush while on vacation. From the Time Warner Cable Arena to Carowinds Amusement Park, the options in Charlotte are nearly endless, and our staff members are happy to provide tips and recommendations to help make your stay even better. Our Matthews hotel is close to many restaurants, so a great meal is never far away. Try the local cuisine and southern favorites at fine dining establishments or mom and pop diners. Shopping, sightseeing, and tours are all just moments away. At our Charlotte hotel, you’ll be close to all the top attractions but far enough away from the center of downtown to avoid the hustle and bustle. If you’re here on business, it’s a breeze to take care of your work in open, comfortable rooms. Within a close proximity to several corporate parks, visitors to companies like Family Dollar, Windstream Communications and Harris Teeter all stay at our Charlotte hotel on a regular basis. Cool, quiet guest rooms are a must whether you’re here for business or leisure, and we understand that. At our property, we always go the extra mile for you. Reserve your next stay Charlotte stay at Best Western Plus Charlotte/Matthews Hotel! Enjoy your stay.
based on 385 reviews
Policies vary by room type and provider.
Best Western Plus Charlotte/Matthews Hotel is located at 2501 Sardis Road North in South Charlotte, 13.9 km from the centre of Charlotte. Bojangles' Coliseum is the closest landmark to Best Western Plus Charlotte/Matthews Hotel.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western Plus Charlotte/Matthews Hotel.
Yes, Best Western Plus Charlotte/Matthews Hotel offers free Wi-Fi.
Yes, Best Western Plus Charlotte/Matthews Hotel offers free parking.
No, Best Western Plus Charlotte/Matthews Hotel does not offer free airport shuttle service.
Best Western Plus Charlotte/Matthews Hotel is 21.4 km from Charlotte Douglas. Best Western Plus Charlotte/Matthews Hotel is 26.6 km from Concord Regional.
No, pets are not allowed at Best Western Plus Charlotte/Matthews Hotel.
No, Best Western Plus Charlotte/Matthews Hotel does not have a pool on-site.
Best Western Plus Charlotte/Matthews Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.