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|"Very clean, great breakfast"||(in 20 reviews)|
|"Very comfortable bed and lovely breakfast."||(in 11 reviews)|
|"Staff were very friendly and professional."||(in 24 reviews)|
|"The manager David offered another room & let us view"||(in 5 reviews)|
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Swimming pool was very nice after a long journey. Staff very friendly.
The pool and breakfast facilities were good.
We were in the region for a wedding. We were supposed to receive a bottle of cognac from the couple who were getting marrie dbut these were never put in our room and never passed on to us. Unacceptable.
Plastic as matresscover
When we arrived there had been heavy snow and the car park which is down a slope had not been sanded and was very slippery for both walking and a car
Rooms not bad
Again this Mercure proved to be disappointing. The web-site claimed to have a restaurant - but this was an overprice snack bar. We were booked in for 2 nights but cancelled the second night
The hotel has 50 renovated and soundproofed rooms with air conditioning and unlimited WIFI, 2 seminar rooms, an outdoor pool, free car park, children's play area and 24-hour bar serving Cognac and snacks around the clock. A buffet breakfast is included in the room rate. We wish you a warm welcome to the heart of the Charentais wine-growing region, 4 minutes from Cognac town center and its famous cognac producers, and 1 hour 15 minutes from Bordeaux and La Rochelle.
based on 500 reviews
Value for money
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