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The Hotel Chalet at The Choo Choo
3 stars

The Hotel Chalet at The Choo Choo

92 Choo Choo Avenue, Chattanooga, TN 37402, United States
Chattanooga, TN
See location+1 423 266 5000
From
C$ 167
Cheapest

rate per night

9.0
Wonderful
based on 1248 reviews
1,248 reviews
Room type
Provider
Nightly total
King room
C$ 167
Queen room
C$ 169
Standard Room
C$ 170

Photos of The Hotel Chalet at The Choo Choo

Overview

Rating

The Chattanooga Choo Choo Hotel is located in downtown Chattanooga in the old terminal station, parts of which were built before the Civil War. The surrounding area and the terminal were set to be demolished in 1973 but the terminal was saved and underwent a $4 million renovation, reopening as a hotel on April 11 1973. In 1974 the hotel was listed on the National Register of Historic Places. 46 years later the hotel provides comfortable rooms located in unique Pullman Train Cars and traditional rooms.

Guests staying at The Chattanooga Choo Choo Hotel can stay in The MacArthur building named for the last steam powered freight train to arrive at the station on June 17, 1953. Rooms have recently been renovated with spacious king beds, free WiFi, plenty of USB ports, and refrigerators. For a true unique experience stay in one of the original Pullman Train Cars dating from the 30s, 40s, and 50s.

Rooms are updated with all the modern convenience such as free WiFi, desk with comfortable chair, mini fridge, and coffee maker. All guests can enjoy the heated in door pool, shuttle services, and the 11,000 square foot dog park which provides guests with a self service grooming station filled with grooming tools, shampoo, and fluffy towels.

The Chattanooga Choo Choo Hotel has a pour your own beer hall. American Draft is located in a historic train car where guests can choose from 29 draft beers exclusively American brewed, and proudly representing all regions of the U.S.A.. The Frothy Monkey offers breakfast and brunch selections all day using farm fresh ingredients.

The hotels central location in downtown Chattanooga allows guests a great way to experience all the city has to offer.

Rating
9.0
Wonderful
Based on 1,248 verified guest reviews

Latest deals for The Hotel Chalet at The Choo Choo

Wed 7/5
Thu 8/5
Standard Room
bed type unknown
bed type unknown
King room
1 king bed
bed type unknown
bed type unknown
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
1 king bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at The Hotel Chalet at The Choo Choo

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Shuttle service (free)
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Dining

  • Electric kettle
  • Grocery deliveries
  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Bathroom

  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Things to do

  • Gift shop
  • Hiking
  • Bicycle rental
  • Golf
  • Cycling
  • Evening entertainment
  • Night club

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking

General

  • Family rooms
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Storage available

Parking and transportation

  • Shuttle service (free)
  • EV charging station
  • Parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Pool

  • Pool bar
  • Heated pool
  • Outdoor pool
  • Pool with a view

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Garden

Workspace

  • Fax/photocopying

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Hotel Chalet at The Choo Choo

9.0
Wonderful
1248 verified ratings
Wonderful
541
Very good
186
Good
206
Okay
85
Fair
99
Mediocre
63
Poor
69

Summary of reviews

Guests say
Guests appreciated the hotel's location and unique features, but many expressed dissatisfaction with cleanliness and bed comfort. The outdated rooms and noise levels were also common complaints, overshadowing the positive aspects of the stay.
AI-generated from customer reviews
Location9 out of 10
Cleanliness3 out of 10
Bed Comfort2.5 out of 10
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All reviews

6.0
Okay
Eddie, Jun 2023
The hotel is under renovation, so no pool at the time. Train cars for lodging may be available 11/2023, but all are surrounded by chain link construction fencing now. Great location; easy to travel with free city electric shuttles.
4.0
Mediocre
Anonymous, Feb 2021
Pros (+) Good location with nice restaurants nearby.
Cons (-) Poor quality linen makes loud noise at night. One person's turn will wake up the rest of the family. Terribly small bathroom; the door opens toward the toilet leaving no room for a parent and a kid. Old, peeling tub. Thin wall and doors. You can head clearly every word of people chatting in the hallway. Will not stay again.
6.5
Okay
Anonymous, Jul 2018
Pros (+) The grandkids loved the train engine!
Cons (-) The sleeping cars are old and need updating. Phone did not work. The pool area is nice, but the pool itself disappoints.
9.7
Wonderful
Anonymous, Mar 2017
Pros (+) Staff was quick and efficient checking us in and giving directions. The Terminal brewery next door was a great stop.
10
Wonderful
Anonymous, Feb 2017
Pros (+) The pizza made-to-order and great.... we took it into the bar and had a beverage with it there !! There was history all around.
Cons (-) Not enough time to see what was offered on site
5.4
Fair
Anonymous, Jan 2017
Pros (+) The grounds were a sight to see, especially decked out for Christmas -- pretty gardens, ice skating, beautiful main building with its restored foyer -- all near Warehouse Row and right beside the free electric shuttle buses.
Cons (-) The non-train-car rooms were outdated, with extremely thin doors and walls, and the hardest beds I've ever slept on - the floor would at least have been supportive while being just as hard. No complementary breakfast; the breakfast buffet, while open, is $10/person plus beverages and tip.
8.0
Very good
Anonymous, Aug 2016
Pros (+) Great location in Chattanooga and beautiful gardens and hotel facilities.
Cons (-) The buffet breakfast was very poor. The food was slightly cold and tasted stale with very little variety for a "buffet".
5.7
Fair
Anonymous, Jul 2016
Pros (+) Nice location. Nice landscaping
Cons (-) Rooms are old and dirty. The shower had hair sitting in the bottom of the drain upon our arrival. The bed was very uncomfortable. The room walls must be made of paper because noise carries very well, and the other guests were loud. My wife and I were barely able to get any sleep as people were running through the halls until 2am. The Choo Choo is interesting, and the location is nice, but I would ...
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6.0
Okay
Daniel, Jul 2016
Pros (+) Price was decent and the location was good being I was going to be in downtown the entire trip. Staff was nice and helpful.
Cons (-) Standard room had a strange smell to it, like mildew or something. Random, cheap pictures of train related images on the walls. I bought a candy bar from the machine and just the heat from the machine itself made the bar melt and not really worth eating.
4.2
Mediocre
Anonymous, Jun 2016
Pros (+) Great location in fun area. Front desk staff was pleasant when we arrived. Patio outside the room.
Cons (-) Very run down facilities. Black mold around the air vent, peeling paint in the room. Seemed dingy overall. They didn't tell us about the $7 parking fee until we checked out. Very overpriced for the condition and quality of the hotel. (We paid $121)

Location

92 Choo Choo Avenue, Chattanooga, TN 37402

What's nearby

  • Chattanooga Market0.9 km
  • University of Tennessee at Chattanooga1 km
  • Soldiers and Sailors Memorial Auditorium1.1 km
  • Tivoli Theatre1.1 km
  • Creative Discovery Museum1.7 km
  • AT&T Field1.8 km
  • Hunter Museum of American Art2 km
  • Tennessee Aquarium2 km
  • Engel Stadium2.1 km
  • Market Street Bridge2.1 km
  • Chattanooga Zoo2.4 km
  • Walnut Street Bridge2.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Hotel Chalet at The Choo Choo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Hotel Chalet at The Choo Choo

  • How long should you stay at The Hotel Chalet at The Choo Choo? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Hotel Chalet at The Choo Choo

  • What amenities can families enjoy at the Chattanooga Choo Choo?

    One great feature that the Chattanooga Choo Choo offers families is their family rooms. These rooms come with a variety of sleeping arrangements, such as two queen beds or one king bed with a pull-out sofa bed. They also come equipped with a seating area, perfect for families to relax and spend time together. In addition, the hotel has board games and puzzles, which is a fun way for families to bond and spend time together. The hotel also offers an outdoor pool and a children's playground, providing plenty of entertainment options for children of all ages.

  • What business amenities can I find at the Chattanooga Choo Choo?

    The Chattanooga Choo Choo has a business center that is equipped with various features to help you conduct your business while on the road. The center offers complimentary high-speed internet access to guests, allowing them to stay connected and work efficiently. The business center also has printing, scanning, and copying services, allowing you to take care of any business-related documents or presentations. Moreover, it includes office space, chairs, desks, and equipment, such as computers, printers, and fax machines, to ensure you have all the necessary equipment to conduct your work.

  • How can I get to the Chattanooga Choo Choo from Chattanooga Metropolitan Airport (CHA)?

    There are multiple ways to get to the Chattanooga Choo Choo from Chattanooga Metropolitan Airport, and the most suitable option depends on your budget, schedule, and personal preferences. You can rent a car from the airport's rental car center and drive to the Chattanooga Choo Choo Hotel. The drive takes approximately 20 minutes, depending on traffic and road conditions. You can also take a taxi from the airport's taxi stand to the hotel. Some shuttle services also offer rides to the hotel from the airport. The ride takes approximately 30–45 minutes, depending on the number of stops.

  • What accessibility services are available at the Chattanooga Choo Choo?

    Chattanooga Choo Choo has ample accessible parking spaces close to the entrance for guests with reduced mobility. The hotel also has accessible paths of travel throughout the premises, including the lobby, restaurants, and guest rooms, with wheelchair ramps in place. It also has several designated guest rooms and suites equipped with accessible features, such as roll-in showers, grab bars, lowered sinks and toilet heights, and visual alarms. Moreover, the hotel offers assistive devices such as closed caption televisions, communication kits with visual alarms, and TTY devices. Additionally, the hotel staff is trained to provide excellent customer service to guests, and they are always available to assist guests with any accessibility needs.

  • What convenience services can guests enjoy at the Chattanooga Choo Choo?

    The Chattanooga Choo Choo has a dedicated concierge service to assist guests in planning their visit to Chattanooga. The concierge can assist guests with arranging transportation, booking tours, making restaurant reservations, and recommending local attractions. The hotel also features express check-out, allowing guests to check out quickly without waiting in line at the front desk. Moreover, the hotel's front desk is staffed 24/7, providing guests with round-the-clock access to hotel services and assistance. 

  • Where is The Hotel Chalet at The Choo Choo located?

    The Hotel Chalet at The Choo Choo is located at 92 Choo Choo Avenue, 0.9 km from the centre of Chattanooga. Chattanooga Market is the closest landmark to The Hotel Chalet at The Choo Choo.

  • When is check-in time and check-out time at The Hotel Chalet at The Choo Choo?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Hotel Chalet at The Choo Choo.

  • Does The Hotel Chalet at The Choo Choo offer free Wi-Fi?

    Yes, The Hotel Chalet at The Choo Choo offers free Wi-Fi.

  • How far is The Hotel Chalet at The Choo Choo from the airport?

    The Hotel Chalet at The Choo Choo is 10.1 km from Chattanooga Lovell Field. The Hotel Chalet at The Choo Choo is 140.5 km from Huntsville.

  • Does The Hotel Chalet at The Choo Choo have a pool?

    Yes, The Hotel Chalet at The Choo Choo has a pool on-site.

  • How does KAYAK find such great The Hotel Chalet at The Choo Choo hotel deals?

    KAYAK scours the web for all room deals available at The Hotel Chalet at The Choo Choo in Chattanooga and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Hotel Chalet at The Choo Choo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Hotel Chalet at The Choo Choo.

See more FAQs

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Good to know

Value for money

8.9

Distance to downtown

0.9 km

Nearest Airport

Chattanooga Lovell Field

Distance to airport

9.4 km