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10.0
Pros: Very friendly service. Quick efficiency professional.
Cons: Clear, smily...
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6.0
Additional payment
Cons: I didn't like that it was not mentioned that Hertz would make me pay 30.000THB additional to the car rental as a safety deposit. I can understand that they block the money on the credit card but not that they make me pay and have additional fees and later one or two weeks they return the money on the credit card. This is not honest and for me totaly unaceptable.
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