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7.6
A quick rental
Pros: They were quick to adjust to my needs. I had to have a reliable car to go to Virginia for a funeral which the scheduling was evolving. I had to change the pick up and drop off and no problems.
Cons: I needed to return the vehicle on a Sunday. The location has no Sunday hours which meant that I left the vehicle on the lot and dropped the keys in the box. They have a notice that I am responsible for any and all damage to the vehicle until they open on Monday morning and subsequently inspect it. I took a lot of pictures of it prior to leaving. Not happy with the additional anxiety.
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5.6
Over an hour wait for a car !!!
Pros: I was able to get a nicer car because that was all they had
Cons: The counter people didn’t tell the truth about availability and I was on a tight time frame. Luckily traffic cooperated.
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