Cons: We change our reservation to frankfurt and it was so bad location for drop off the car. It was in central station in crowded area and parking was so far from their office. the park man couldn't speak English!!
13 Aug 2017
Pros: Great guys at station
Cons: Your staff needs to know if the car they are renting me has a CD player or not. Several times I've been told the car has on e, and it does not. Basically, creates a hassle and wasted time sink to switch out for another rental car that has one. Thx
23 Oct 2016
Pros: The woman at the counter in the train station was kind and helpful.
Cons: It was not clear where at the Cologne train station we were to drop off the car. We were lucky to find the drop off point so quickly. It would have been helpful to have an address that we could have plugged into our Navi as well as a written description of the drop-off procedure. There is no AVIS personnel at the drop-off point
Pros: At the beginning the lady was not aware of the booking.
Then she found the booking. Bu she told me that there is no insurance for rental period. And after a little argument I had to add an insurance for full coverage.
The rent was around 180Euro but the insurance for 4 days was around 370 Euro. Which makes totally 550 Euro. Also some more for the guarantee and totally I made 800 euros....
I hated this....
Cons: The whole pricing...
11 May 2017
Pros: long walk from where the car was rented to where it was parked in the garage, exp when 2 of us pulling 3 suitcases
Cons: somewhat difficult locating exactly where the rental was at the Cologne/Bonn airport when we dropped off my German relatives.
Pros: Very friendly staff (Kevin Zeitler) at pick-up - Coffee supplied for four and everything explained. Again at drop-off same staff very helpful..
Cons: The only disappointment was that quoted rental charge furnished on line did not include any damage cover to car (I would have been liable for up to €26,000). I accept that here is always a basic excess of €1.000/€2,000. Therefore I consider that your quoted rates are misleading.
Pros: Efficient staff, and a swift process to return, and the requested taxi arrived quite speedily.
Cons: Someone literally parked their car smack in the center of the two available spaces as we were driving into the lot to drop off the car. We had to park temporarily blocking another vehicle in until they moved again. The office itself was chill and bare, with no real place to wait.
Pros: I rarely rent from Sixt since they came up expensive usually, but I had this great offer and it was not listed as Sixt but rather FLIZZR. The car war new and clean, No issues with picking up the car, very helpful customer service as I had experienced in former encounters with Sixt. Also the customer service representative hinted clearly on all and any pre-conditions (scratches, small dents), which I would have never been able to detect, since the rental place at the Cologne airport is rather a dark parking garage. I was even able to get an automatic for a small additional charge ($5 a day).
Cons: The car, an Opel (Vauxhaul or General Motors), was supposed to be an automatic, but felt like a hybrid manual and had a very strange way to shift. Didn't shift smoothly, but I was stagnantly shifting, at least I did not have to shift manually.