Paramus Car Rentals

Wed 26/4 Pick-up
Noon
Thu 27/4 Drop-off
Noon
Compare vs. KAYAK All | None

Paramus car rental reviews and directory

Hertz
hertz
Car rental reviews:
Okay (5.4, 10 reviews)
Car rental locations in Paramus:
3 locations
Hertz
Locations in Paramus
138 Pehle Avenue
2012615960
22-20 Fairlawn Ave.
+1 201 796 7789
92 N State Rt 17
+1 201 261 5960
  • 5.2
  • 5.6
  • 5.6
  • 4.8
  • 6.0
Recent reviews
8.0 Good
5 Jan 2017
Ok place for rent
Pros: Price as quoted
2.0 Poor
28 Nov 2016
The didn't have our car!!!
Cons: Obviously the system went wrong during the Thanksgiving, it was overbooked and Hertz didn't realize it until the last minute. They called me right before I was there for the pick up, telling me they don't have any car left so I don't have to come. What the hell?! So I still went there, since there's no other options I could do, and apparently I wasn't the only one who got stood up by Hertz, there were many others yelling at them for not getting the cars. So it took us around another hour wait for the next one returned their car so we could get it. Horrible, Hertz!
2.0 Poor
28 Nov 2016
They Cancelled On Me
Cons: The morning of my pickup (9am) I get a phone call from Hertz at 8:30am saying there were no cars for me. I made a reservation weeks prior, had my confirmation number on hand, meant nothing. They called a few surrounding Hertz dealerships to try and find me a vehicle, but basically said I was tough out of luck. I took my business elsewhere and that experience was seamless.
8.0 Good
29 Nov 2016
Satisfied
Pros: Friendly staff, car was efficient for its purpose, quick and efficient transaction
Cons: Parking lot was small and cars were overflowing when the car was returned a day early.
4.8 Okay
5 Dec 2016
Pros: The price was fair only
Cons: They were overbooked so when i arrived they had no vehicle for me, then after waiting a couple of hours for a vehicle, I was then informed they don't accept debit cards. I was totally done with Hertz at that point "no worries though enterprise hooked me up and they accept debit"
10.0 Excellent
14 Dec 2016
Wonderful experience overall
Pros: Pick up and drop off were easy. The car quality was excellent. I extended the car rental for 1 day and despite a slight hitch in the initial communication about it - the extension was processed easily in the end. Overall I had a wonderful experience with this office, the team and the car rental experience overall.
10.0 Excellent
24 Dec 2016
Quick and professional service!
Pros: Very professional staff.excellent service. Definitely rent back from there.
5.6 Okay
30 Dec 2016
Rough from the beginning!
Cons: My rental started with myself having difficulty finding the puck up in Paramus, so I called the store for help. The worker told me she wasn't from around there and put it in my gps. When I asked her if I could speak to someone who could direct me better, I was put on hold and forgotten about. When I arrived there after being helped by some friendly strangers, the system was down amf apparently had been for an hour. Instead of filling out paper forms, which don't take all that long - I know from renting at small offices - they kept trying and waiting while the office filled with people for the Christmas holiday. On top of that, they ran out of cars (!) when the system did come back up.
2.0 Poor
3 Jan 2017
Pros: Nothing
Cons: I made a reservation for a car through Kayak with Hertz and when I got there , no cars were available even with my reservation. I was in another sate, with no cars, and had to call Uber going to different rental companies until I found a car. Hertz explained that Kayak does not check their inventories before allowing customers to make reservations through their sites. Both companies are incompetent. Would not recommend either. In addition, Kayak phone system is so poor that it makes it is very difficult to speak to a representative. The prompts will keep giving you the round around until you give up without. A simple and straightforward press on "0" to stalk to a rep will suffice but they do on purpose to discourage the customer. Call avoidance at its best. Will definitely not use not he future and will advise friends not to either.
2.0 Poor
30 Nov 2016
Terrible service
Cons: Telephones were not answered; kept calling and leaving messages during working hours. They explained later they were busy. One time a man answered and said I am with a customer, I will call back but never did This happened so many times that I was concerned about what kind of car I'd get or even if Id get a car. I cancelled through the 880 number and went to Enterprise. I paid more but got excellent service
Budget
budget
Car rental reviews:
Good (6.8, 2 reviews)
Car rental locations in Paramus:
1 location
Budget
Locations in Paramus
833 Hwy 17
+1 201 652 5784
  • 7.0
  • 7.0
  • 7.0
  • 7.0
  • 6.0
Recent reviews
3.6 Mediocre
7 Dec 2015
Cons: they do not tell ahead the full price.
10.0 Excellent
21 Aug 2016
Pros: Great rental experience, service and car
Cons: Tail Light Broken
Enterprise
enterprise
Car rental reviews:
Excellent (10.0, 2 reviews)
Car rental locations in Paramus:
1 location
Enterprise
Locations in Paramus
747 State Rt 17 S
+1 201 447 1400
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
22 Apr 2017
Pros: New van, great rate extremely polte and helpful staff.
10.0 Excellent
28 Oct 2016
Pros: When I returned the car in Paramus, everything was also quick and easy, and the associates gave excellent customer service. The best part: filling up my tank cost $12. When I returned my car less than full to Hertz, they charged me $10/gallon for the filling -- on TOP of the charge for the actual gas. Never again Hertz. Always Enterprise from now on!!
Avis
avis
Car rental locations in Paramus:
1 location
Avis
Locations in Paramus
833 Highway 17
+1 201 444 4272
Dollar
dollar
Car rental locations in Paramus:
1 location
Dollar
Locations in Paramus
92 Route 17 North
(201) 261-5960
Thrifty
thrifty
Car rental locations in Paramus:
1 location
Thrifty
Locations in Paramus
92 Route 17 North
(201) 261-5960
14 travellers who rented a car in Paramus gave the car agency they used an average rating of 6.3

Car Rental Locations in Paramus

Paramus
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