Cons: No car was available!
The personnel were very rude and unprofessional, I was forced to go to another car rental company which at the time of returning the rental car I was getting double charged. I really recommend the use of video surveillance to protect the customer and your business.
31 Oct 2016
Pros: The person in charged was very helpful tank you
Cons: Very limited vehicle selection. Vehicle had ran ok, but lots of issues including (safety) no missing driver's sun vision. Fuel and trunk release handles missing and not attached. Fuel released opened the trunk and trunk release labled as fuel, The driver's sun visor was the most concerning. It seems that previous damages or issues were not repaired. Not a big issue but the vehicle had had half a tank of fuel. I feel that the car should be full of fuel when it is rented and be returned the same by the renter. Rather than guessing how much fuel to buy to get to half a tank or so. No TCL here for the car by the agency.. The rate, deposit and insurance were excessive for the vehicle Renault Logan in my opinion.