Pros: Very pleasant and helpful staff. Followed up with me after I inadvertently left some small items in the car. Vehicle (when it arrived) was practically brand-new, with less than 500 km on it.
Cons: Vehicle was not on-hand at the appointed pickup time. Had to wait over 30 minutes for a vehicle, despite having booked weeks in advance.
15 Jun 2017
Great car, great value
Pros: Nice upgrade to a new Malibu. Pick up and drop off very quick.
19 Jun 2017
car not available at pickup, no one there at drop-off
Pros: I ended up getting a Volkwagen Jetta, which is a great car.
Cons: They tried to make me rent a 7 passenger van when I had ordered a standard car, even though there were some in the parking lot. I had to go back the next day to get the supervisor to get me the car I ordered. No one was at the Moncton Airport counter when I brought the car back. We were told that the airport counter would open at 10:30. By 10:50, no one had shown up & I had to catch my flight.
GPS is a rip-off @ $25-$30 a day. Luckily I was able to buy a low-end one at the Dieppe Canadian tire on sale for $45.
Cons: I arrived a 1/2 hour early and when I checked bill it was almost double the quote. When I enquired they said because of half hour the computer charged weekly rate. They changed but I feel the attendant should have notice difference.
25 May 2017
Pros: The overall experience was pretty great. The vehicle was clean and in perfect condition. It was fairly easy to pick up and drop off.
Cons: The only negative to the experience was the very long wait to pick up the vehicle. There was only one counter person and about 12 people in line so I waited about 30 minutes to pick up the vehicle. Also the vehicle did not come with a navigation system therefore I had to use a lot of data on my phone to get around.
2 Jul 2017
Good, but too many hidden fees
Pros: Ease of booking
Cons: Excessive fees. Price tripled the advertised price.