The breakfast was good but the shining star was the staff. They were all friendly and wonderful.
Our hotel room smelled like smoke upon entering and they couldn't change our room. The room could have been a little cleaner as well.l
Full kitchen, good breakfast buffet, access to lots of restaurants, stores, and Kings Island
Easier access to 71 would be nice
Police presence, courtesy call from other room seeing if I needed any weed, filthy, unsecurable windows. Wallpaper falling, mismatched paint. Mold, nicotine spots on bathroom ceiling, white stains on blue carpeting.... only if have no choice!
THE STAFF! Customer service by this staff was stellar. We had a plumbing issue the first night and thanks to hotel employee.they were able to get things fixed quickly as possible for us. Also, the lady tending breakfast was amazing.
The suite was large and comfortable. Had individual controls for temperature in each bedroom. Beds were also very comfortable.
Charged $5.67 for local phone calls. Also charged for long distance calls. I left a voice mail for the manager but did not receive a call back. Several days no maid service. Breakfast area too small (14 seats). Not enough space to say more. Contact me
The staff was very friendly and helpful. The location was very good...not far off the interstate.
The room was nice but I felt could have been cleaner. There was hair where the floor meets the wall in the bathroom, in different spots, so it needed a little more attention to detail when cleaned.
The only positive about this hotel was that restaurants were only a few minute Drive.
This hotel was located in a very secluded area. Staff was not pleasant. Didn't not seem safe.
Clean, nice equipped kitchen
Our bed is too small. It is like a full or double.
Good location. Friendly and helpful staff.
The rooms smelled like mildew, we began having headaches from the mold.
this is NOT a 3 star hotel. iit is at best a 2.5 star. decor is extremely dark, dated, and actually somewhat depressing. it was clean though.
At our extended stay hotel in Mason, Ohio, you'll enjoy a free breakfast every morning as well as the luxury of your own fully-equipped kitchen featured in all of our suites. TownPlace Suites Cincinnati Northeast also provides you with a free shuttle service to get you to work or anywhere else within 5 miles of the hotel. Suites come equipped with a work desk and ergonomic work chair, high-quality bedding, an HDTV, and free WiFi. Dogs are welcome in our hotel so you don't have to leave anyone during your stay. Pull-out sofa beds are also provided in our suites for your convenience. Our Mason, Ohio hotel features a seasonal outdoor pool, fitness center and is located near some great restaurants in Mason, Ohio. Also close by you’ll find some of Mason’s most popular tourist attractions including the Cincinnati Zoo, Kings Island, The Beach Waterpark, Heritage Village Museum, Ride the Ducks of Cincinnati, and University of Cincinnati. Plan your extended stay at our hotel today!
Based on 213 reviews
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