Hotels near Dallas Addison airport

Hotels near Dallas Addison airport

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Addison (ADS) - Dallas, TX, United States
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Best hotels near Dallas Addison airport

Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
10.0
Overall 9.2 Excellent
Based on 208 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.7
Services
9.6
Staff
9.6
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.4
Staff
9.2
Cleanliness
8.9
Comfort
9.3
Location
9.1
Services
9.0
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Location
9.5
Services
9.3
Staff
9.6
Cleanliness
8.6
Comfort
8.6
Location
9.2
Services
9.0
Staff
9.0

Excellent 10.0
Pros: it was nice and clean
Excellent 9.0
Pros: Spacious room and lobby, Clean environment, Low rise structure (I don't like high rise building), Friendly staff, Corridor with lights on (Cheerful ambience)
Cons: Ice-making sound from refrigerator at night. Shower faucet not tight
Excellent 10.0
Pros: The location of this property is perfectly placed in Addison next to everything like a restaurant, comedy improv, shopping, and nightlife. The room was clean. Had a blast in Addison.
Home2 Suites By Hilton Dallas Addison - Addison
Rated #1
9.2
Excellent 9.2
Based on 208 reviews
Details
Reviews
C$ 184

Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
9.3
Overall
8.3
Overall 8.7 Excellent
Based on 304 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
9.3
Overall
8.3
Cleanliness
2.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.8
Comfort
8.7
Location
9.3
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.9
Comfort
9.1
Location
9.3
Services
8.8
Staff
9.2
Cleanliness
9.4
Comfort
9.2
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
8.6
Comfort
8.8
Location
9.1
Services
8.6
Staff
9.1

Okay 5.0
Pros: Breakfast was pretty good and the location was nice. The staff was very friendly. The room was big and the bathroom was clean. The desk had a comfortable chair and a lot of work area.
Cons: The refrigerator in my room was very loud. There were cobwebs in the corners of the bedroom. The bed was very hard and made a ton of noise when I laid in it. There was a leak overnight outside my room and I was woken up at 6am when they started using a wet-vac to clean it up. I had to iron a few shirts, but the iron was very old and would leak water.
Good 7.0
Pros: Location and size of room
Cons: I had bugs I'm my room. I was not happy about it at all.
Excellent 10.0
Pros: nice and clean rooms
Excellent 10.0
Pros: Customer service , Jessica at the front desk was very nice , and super friendly 👌
Excellent 8.0
Pros: Room was clean & staff was accommodating.
Cons: Bathroom door (room #350) sticks badly. Must use brute force to open or close. Room below us must have thought we were throwing tables at the walls!
Good 6.0
Pros: The large room and the kitchenette area so we could make our own food there.
Cons: Grab and go breakfast when there¿s supposed to be a full buffet. And each night at the pool people smoking marijuana, drinking excessively, and being very loud.
Poor 1.0
Pros: It was near where I needed to be.
Cons: The mattress was old, hard, and lumpy. The air conditioner was loud and right next to the bed. The carpeted floor had a dirty feel and needed to be cleaned.
Good 6.0
Pros: Really friendly and professional staff. Great location.
Cons: Hallways, elevators, carpets, and HVAC need to be cleaned. The place wasn't dirty at all but it smelled terrible. Room Smelled like a wet dog, hallways like marijuana, and elevator like urine.
Excellent 10.0
Pros: Walking distance from everything
Excellent 10.0
Pros: It was a perfect staycation spot, very clean. And the basketball court and swimming pool was awesome! Even on site gas grill. The rooms were very spacious and staff was great! Close to all the popular restaurants.
Okay 5.0
Pros: The location.
Cons: The beds were horrible to sleep on, so uncomfortable.
Excellent 10.0
Pros: Not applicable
Excellent 10.0
Pros: The breakfast bar was wonderful! Plus the room type was perfect for my family, allowing privacy for myself, my kids and friend (sleeper sofa) The location was perfect, with lots to do and see. Great atmosphere with friendly staff. Will be back soon!
Cons: Nope
Excellent 9.0
Pros: Staff, easy check in, basketball court, location, the room
Cons: The main entry door had a gap under bottom which when I got down on my knees I could see into the room or when in room see carpet in hallway outside the door. I reported it to the hotel staff.
Good 7.0
Pros: good location, breakfast included.
Cons: breakfast has same items every morning. would be better if meats are alternating (sausage, ham, bacon) like other hotels. bathtub drains very slowly. Hall-way ice dispenser did not work. No batteries in tv remote. tv is very small (32 inch).
Excellent 10.0
Pros: It's super clean everytime we stay here, and the staff is always super friendly.
Cons: Some parts of the hallways were a little dark, but otherwise everything was absolutely perfect.
Excellent 10.0
Pros: Staff was very friendly and helpful!!
Cons: No
Excellent 9.0
Pros: Clean rooms, very nice staff. Breakfast good also.
Cons: Nothing
Excellent 9.0
Pros: The hotel staff was very accommodating and very friendly. The room was very nice and spacious. This is the second time I have booked with this hotel and will definitely book with them again in the future.
Excellent 10.0
Pros: The room was very clean.
Cons: I didn't like that the A/C went out in my room and I had to pack up and move to another room.
Good 6.0
Pros: The room was large and had a nice setup. My kids enjoyed the pool and the free breakfast was good.
Cons: My kids said the sleeper couch was really uncomfortable. The air conditioniner woke me up all night bc it was so loud. My son had an allergic reaction at 3:00am from pet dander on couch. The dog across the hall barked all night long.
Residence Inn by Marriott Addison - Dallas
Rated #2
8.7
Excellent 8.7
Based on 304 reviews
Details
Reviews
C$ 226

Cleanliness
8.9
Comfort
8.9
Facilities
8.1
Location
9.2
Overall
8.1
Overall 8.4 Excellent
Based on 276 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.1
Location
9.2
Overall
8.1
Cleanliness
8.5
Comfort
7.1
Facilities
6.5
Location
8.0
Overall
7.1
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
8.8
Location
8.7
Services
8.1
Staff
8.4
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
9.0
Location
9.5
Services
8.8
Staff
8.8
Cleanliness
8.6
Comfort
8.7
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.2
Overall
7.0
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
8.5
Staff
8.2

Poor 1.0
Pros: Rooms were very clean, lobby was nice. Location was great.
Cons: Staff was horrible. Manager is a liar and very unaccommodating to guests who may have lost some of their items traveling (like us!! Lost phone with EVERYTHING on it) called police bc we late checking out bc my father is disabled. Disgusted!!
Excellent 8.0
Pros: Excellent location for my meeting.
Cons: Met with colleagues in the bar area and a number of the beers weren't available due to cooler not working.
Excellent 9.0
Pros: Very good overall.
Good 7.0
Pros: The staff and rooms were nice.
Cons: Bring your wallet. Everything here costs. Breakfasts cost more than a steak dinner!
Good 7.0
Pros: Location
Cons: Debris on floors no attention to detail
Excellent 8.0
Pros: It¿s located by many restaurants & retail stores.
Cons: Ice machines did not work.
Excellent 9.0
Pros: Friendly, clean, comfortable, very modern, location
Cons: I was not told about the parking charge. It was minimal but still. It was unnecessary.
Mediocre 3.0
Pros: Location
Cons: The front desk clerk was unhappy and rude. She assigned us a room (which was across hotel). Took me a while to walk there while carrying a heavy bag. I let myself in and it was dirty. Beds were unmade, trash was overflowing, hair on sink, towelson floor.
Poor 1.0
Pros: Management and front desk rank among the top rudest I¿ve ever encountered in my life!!!! Doesn¿t belong working for a fine establishment.
Cons: Management and employees rude!
Excellent 8.0
Pros: Good location
Cons: A little dated
Excellent 10.0
Pros: My stay was really comfy. The room was nice. The staff was great and very accommodating
Excellent 8.0
Cons: Set something up for breakfast
Excellent 8.0
Pros: Staff was friendly and was located in right area
Cons: The carpet in the room was wet the whole carpet
Excellent 8.5
Pros: It was clean, & relatively central for where we were going.
Cons: They make you pay for parking. I have recently stayed just a block away at one of the competitors, & didn’t have to pay for parking.
Excellent 10.0
Pros: Cleanliness
Cons: My flight got cancelled & when I showed up next day, my 2 days reservation was cancelled stating that I did not call. I showed my cell phone screen proving that I did call them but still refused to give me room. I stayed there on my friend reservation
Excellent 10.0
Pros: Location and cleanliness
Okay 5.0
Pros: location
Cons: wanted to charge me to park in an open parking lot. will not stay at a courtyard again.
Good 6.0
Pros: Clean room
Cons: Having to pay $8 in parking fees
Excellent 10.0
Pros: the location and the hotels guest room
Cons: no
Excellent 9.0
Pros: location
Cons: bed too short
Excellent 10.0
Pros: Great location, comfortable rooms, friendly staff, star level as advertised.
Okay 4.8
Pros: The hotel was clean and the location was good
Cons: Staff was mostly unknowledgeable and borderline rude. My refridgerator did not keep things cold and the toilet ran. When reported, I was told “Ok” and that’s it. A man did come up but it was 8 at night and since we were checking out early the next morning and I had originally reported the problem soon after check in, I told him that there was really no point and it could be fixed once we left. I will not stay at this hotel ever again and will recommend friends and family traveling in the area not stay there either.
Okay 5.0
Pros: Nice modern facility.
Cons: Charged for EVERYTHING. No free breakfast like other name brand chain hotels. OVER charged for what they did offer. Couldn't even get fresh water in our conference room.
Good 6.8
Pros: The room itself was excellent and you could easily see it was recently updated. The staff at check in was excellent. We were taking a mid-week trip and comparatively to other rooms in the Dallas/Addison area this room was cheaper than any of the others in the surrounding.
Cons: The biggest issue we had was that after arriving at the room I went to the restroom and flushed the toilet....it flooded. So within about 15uminutes of being in the room for the night we were having to go down stairs to change rooms because of the issue with the toilet over-flowing. The staff was very apologetic and moved us across the hall to another room...I unlocked the door and the a/c unit was banging and thumping so loud my wife could hear it from the room across the hall. So again I went down stairs and had to change rooms. Again, the staff didn't give me any issues and changed the room without any questions. So as far as what the staff could do given the situation I couldn't have asked for much more. Still an aggravation that when all was said and done I ended up in 3 different rooms.
Excellent 9.7
Pros: Good on everytin
Cons: All good
Good 7.0
Pros: It has a great location.
Cons: It was under construction and we had to walk through the courtyard to get to the desk. Just inconvenient.
Mediocre 2.0
Cons: The continuous noise of construction in the room above mine through Saturday. The relaxing weekend I wanted to spend in the hotel was ruined.
Mediocre 3.0
Pros: Location
Cons: Furniture was worn out. The mattress was lumpy. Could hear other guests. The TV was awkward to use. Only 1 regular/1 decaf coffee. Starbucks coffee in lobby tasted stale. No breakfast included, as was advertised. My room was far away. More like a Super 8.
Good 6.2
Pros: The area for other activities
Cons: There was no glasses in the room. ..call the front desk..No glasses was ever deliver to the room..I call 2 times. There was no drinking glasses in the room
Excellent 8.0
Pros: The clerk was extra friendly which makes you want to stay at the hotel. Price/location was perfect.
Cons: Breakfast charge added but didn't see anything other than bistro that charges too.
Excellent 8.5
Pros: Rooms looked fresh & clean and beds were comfortable. Staff was friendly and helpful.
Cons: Noticed mold on the shower curtain. Menu at the cafe in the lobby was somewhat overpriced.
Excellent 8.0
Pros: Rooms were clean Staff was friendly and prompt
Cons: Room linens and equipment seemed old We had breakfast included in our hotel package, all it was: a bagel and orange juice
Excellent 9.4
Pros: Beds, shower breakfasts cleanliness
Excellent 10.0
Pros: Location
Cons: Food wasnt the greatest.
Courtyard by Marriott Dallas Addison/Quorum Drive - Addison
Rated #3
8.4
Excellent 8.4
Based on 276 reviews
Details
Reviews
C$ 198

Cleanliness
8.6
Comfort
8.7
Facilities
8.3
Location
9.0
Overall
8.1
Overall 8.4 Excellent
Based on 604 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.3
Location
9.0
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
10.0
Comfort
9.2
Facilities
9.6
Location
10.0
Overall
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
9.0
Location
9.1
Services
8.8
Staff
8.9
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
8.0
Comfort
8.4
Facilities
7.3
Location
8.5
Overall
7.3
Cleanliness
8.1
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.5

Excellent 8.0
Pros: Didn’t get breakfast
Cons: The snacks available were limited
Okay 5.0
Pros: breakfast was good
Good 7.0
Pros: Clean and in a great location.
Cons: You can hear lots of noise from the hallway and adjoining room. This was a problem and we had to keep the TV on all night to drown out the noise.
Good 6.0
Pros: Clean, tidy and location.
Cons: Sweaty smell in the entrance. Turn off.
Excellent 9.0
Pros: Everything
Cons: Sugary waffles
Poor 1.0
Cons: Manager was extremely rude!! Amenities for kids were terrible - "heated" pool was freezing!!! I should have been able to get a discount but apparently GM doesn't mind bad Yelp reviews and being reported to Better Business Bureau!!
Excellent 9.0
Pros: Location
Cons: Nice hotel the key system was hard to work
Excellent 8.0
Pros: Staff at the front desk is nice and very friendly . What we really like is the breakfast offered in this hotel and Free Internet.
Cons: Very small and old room. Not so clean, found dirt stuck on the commode (yikess). TV is just placed on the small table and can't even watched without turning your head on the side. We have to pay daily parking fee on this hotel.
Excellent 10.0
Pros: The staff
Cons: No
Excellent 8.0
Pros: Staff
Mediocre 3.0
Cons: Deceptive pricing
Excellent 10.0
Pros: Nice hotel, clean, everything seemed up to date as far as rooms and hallways.
Cons: No
Excellent 10.0
Pros: Staff, location
Cons: Car parking cost
Excellent 10.0
Pros: The decor
Cons: My room had splatters of something on the bathroom walls.
Excellent 9.0
Pros: Location is great. Rooms are comfy and clean. Ive stay here often
Cons: Front desk staff are friendly. I believe one mgr not so much. Defensive!
Excellent 10.0
Pros: Lovely front desk ladies.
Cons: This time around my room was smaller
Excellent 10.0
Pros: Staff super nice. Great location. Great gym ..
Excellent 10.0
Pros: Comfy and nice size room.
Good 7.0
Pros: The location is wonderful. You¿re in the middle of everything
Cons: The bed was horrible. I could never get a good nights sleep
Okay 5.0
Pros: Location.
Cons: Surface areas appear clean, though mostly dirty upon closer inspection.
Good 6.0
Pros: Staff was friendly and efficient Room was very clean First time sink was used it clogged up. Tub drained but very slowly Staff was notified and said it would be taken care of great location
Cons: Overall hotel was great sink clogged up and that should have been noted when cleaned
Poor 1.0
Pros: Location
Cons: Covid precautions were not acknowledged. I was given a room that had not been cleaned. Returned to the front desk where I was assigned another room, however the desk clerk did not seem concerned with the error. Spoke w/ mgr nxt am who was ver nice.
Poor 1.0
Cons: Disappointing Waited 10 minutes to get in. Front door always locked.
Good 7.1
Pros: Good location
Cons: $7 per night to park in the parking lot. Bed was also very firm.
Good 7.0
Cons: Someone stole my brother-in-law’s tires and rims from his suv. They left the care on blocks. They did this to 3 other vehicles in the parking lot as well. They need security!
Okay 5.4
Pros: Hotel has a convenient location close to Belt Line road where all the restaurants are. It was also close to where I was traveling for business.
Cons: Did not like being greeted by cockroaches in the bathroom when I arrived. Additionally, the carpet was like a sponge and gross. Didn't seem like they cleaned the bath tubs either, felt like they had a greasy layer of nastiness to them. Wouldn't recommend staying here unless you need a cheap place to stay.
Excellent 9.7
Pros: Everything was great!
Cons: The elevators are extremely slow.
Excellent 10.0
Pros: I booked this stay on Kayak.com. We stayed 3 nights. My visit was a very pleasant one; the staff were very helpful and friendly, rooms were clean, and breakfast was nicely prepared. I even enjoyed the shampoo and conditioner! The hotel was easy to find, and in a very nice area. There are many places to shop and eat close by.
Excellent 8.5
Pros: Front desk staff were very welcoming and personable
Cons: Beds too firm for my liking
Excellent 9.6
Pros: A great place. The suite is comfortable and the bed is one of the best. The layout is superb.
SpringHill Suites by Marriott Dallas Addison/Quorum Drive - Addison
Rated #4
8.4
Excellent 8.4
Based on 604 reviews
Details
Reviews
C$ 205

Cleanliness
8.7
Comfort
8.6
Facilities
8.2
Location
8.7
Overall
8.3
Overall 8.4 Excellent
Based on 363 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.2
Location
8.7
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.5
Comfort
8.3
Location
8.4
Services
8.0
Staff
8.6
Cleanliness
8.5
Comfort
8.5
Facilities
7.5
Location
8.5
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.2
Cleanliness
8.4
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
9.1
Comfort
8.6
Facilities
6.0
Location
8.8
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Facilities
7.3
Location
8.8
Overall
7.3
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.8

Good 6.0
Pros: property was nice, clean.
Cons: the balcony on ground floor
Excellent 9.0
Pros: updated nicely, great location and calm environment
Cons: housekeeping didn’t come after first night but on checkout day wanted to come thru at 8 am - check out is at 11 so that was disappointing that they wouldn’t come after 1 night and then try to rush us on morning of checkout.
Excellent 10.0
Pros: I really was impressed by the manager and staff during the whole visit. The manager, the front desk staff, the housekeeping; they all made sure that I was good on my stay and had everything I needed. The hotel itself was clean and nicely done w/ bistro!
Cons: It was in a great area but it was behind another building and you may think you were lost looking for it. But the GPS takes you right to it !¿¿
Excellent 10.0
Pros: Everything
Cons: Nothing i didn't like
Excellent 10.0
Pros: The staff was nice , & helpful
Excellent 10.0
Pros: The evening staff was AMAZING!!!! Alondra was friendly and personable. She gave excellent advice on my Dallas adventures. The bartender was super friendly and and made really good Drinks.
Cons: Everything was good.
Excellent 10.0
Pros: Check was quick and the young lady that checked me in was really sweet.
Excellent 10.0
Pros: Cleaned, staff were polite and helpful!
Cons: I liked everything!
Okay 5.0
Pros: Location
Cons: The stay was terrible the room they put me in was right above a dog park and every morning my sleep was disturbed by barking dogs and I was bitten by something in my bed. I complained and the staff said it was nothing he could do.
Excellent 8.0
Pros: location was perfect for me
Cons: road construction on midway rd
Excellent 10.0
Pros: CLEAN + Great Staff
Excellent 9.0
Pros: I like the location and dog park the most about the hotel.
Excellent 10.0
Pros: Location, front desk attendant was so courteous and helpful. Room decor very soothing and clean.Waking up to look at sunny courtyard was cheerful.
Cons: Nio
Excellent 10.0
Pros: The patio, the room
Good 7.0
Pros: Quiet and clean hotel.
Cons: Beds were not comfortable
Excellent 9.0
Pros: The staff is always wonderful.
Cons: The ice machine is still not working on first floor, but the staff will accommodate
Excellent 8.0
Pros: Clean and comfortable
Okay 5.0
Pros: Cleanliness and great customer support and service.
Cons: To noisy in the hallway someone kept opening doors!!
Okay 4.0
Pros: Location
Cons: Hotel is old and dingy. Needs refurbishing desperately. There was an odor in the corridors. Not worthy of the star level and not worthy of a typical Marriott Courtyard
Okay 5.0
Pros: Nothing
Cons: dated, sketchy location,parking was scary, elevators took awhile to find and get too. Did not like.
Okay 5.0
Pros: Great customer service and convenient location in a quiet area.
Cons: Room and fixtures were rather dated and found long black hairs in a pillow which was a big turnoff!
Good 6.0
Pros: Staff/service was good.
Cons: Very deceptive, they put a modern front on an old Motel and disguised it as a neeer nice modern hotel and it’s NOT. Two inch thick popcorn ceilings, exterior entry, very old tile and bathrooms etc.
Poor 1.0
Pros: Location
Cons: Very poor customer service Dirty rooms with left over stuffs by the previous clients still in the room
Good 6.0
Pros: Set up of the room was nice, the concierge was very friendly, every day. Starbucks coffee offered was good.
Cons: Walls were paper thin and I could hear literally everything the other room was doing, from shows on their TV to them coughing or using silverware. I could not sleep at all, had to turn the TV up to keep from hearing the other room. The elevator and stairs were very far from the lobby. Super inconvenient:(
Poor 1.0
Pros: All the staff were helpful and pleasant.
Cons: The rooms smelled, musty. Perhaps the carpet had been shampooed and didn’t dry so it mildewed. The air conditioners were so loud we asked to move from our first room. The second was little better. The beds were worn out. Our night was miserable.
Okay 5.0
Pros: The price was very appealing. Location was good for restaurants and tollway. Check in was very pleasant and professional.
Cons: Loud occupants well after midnight. No free breakfast. Coffee maker in the room didn't work.
Good 7.0
Pros: Location.
Mediocre 3.0
Pros: ABSOLUTELY NOTHING!
Cons: There was major construction going on and the smell was horrible! Also we could not sleep because of loud pool parties after 11pm and people standing outside of their room in the common area. Will never stay here again!
Good 7.0
Cons: undergoing remodeling/renovation to entry, causing some challenges getting into the facility.
Mediocre 3.0
Pros: Rooms were clean and comfortable. No complementary breakfast.
Cons: Front desk should be trained probably and should charge only the amount required for security and not more than that and should apologize if they charge by mistake bt they didnt and we'are making excuses and they should know about each and everything.
Good 7.0
Pros: Clean and comfortable room.
Cons: The hotel is under construction. I have ambulatory issues and accessibility was a bit more of a challenge than usual.
Good 6.0
Pros: Staff
Cons: Could've been cleaner
Good 6.0
Pros: The location is great
Cons: My room was next to a dog park. You can hear dogs barking every early in the morning.
Okay 5.0
Pros: The bed was so comfortable and pillows were amazing
Cons: Said it was a $50 charge for our dog non refundable
Okay 4.0
Pros: Clean room with balcony.
Cons: Always complimentary breakfast is included in any 3 star hotel I have stayed. The staff was unfriendly and everything they offered in their market was overpriced. Breakfast expensive and the food not worth what we paid for it.
Good 7.0
Pros: Room price was good and Location is safe area close to several restaurants and not far from Galleria
Cons: I didn't feel DJ was friendly during my check in and he seemed to have disgruntled attitude like I wasn't a welcome guest. He also charged 20 dollars then requested my card again and charged another 10 dollars for a total of 30 for incidentals.
Good 7.0
Pros: This hotel is just a typical Courtyard. Clean and neat.
Cons: Finding an empty spot was hard at the parking lot.
Good 6.0
Pros: I liked the location and the size of the room.
Cons: The elevator was no where near our room, there was no towel bar in the bathroom, and there was a humming loud sound coming from the room next to us which was a problem.
Poor 1.0
Pros: I was charged for a damaged door that I did not damage plus they charged my card multiple times and offered no compensation for doing all of that. An apology was all I received
Okay 5.0
Pros: Hotel was ok, but lacked a free breakfast and the manager was rude and lacked customer service skills. No smile and all he talked about was his new car he purchased and we will never stay there again.
Mediocre 3.0
Pros: Location was close to where I wanted to be.
Cons: Gang banger staying there propping the main door open to smoke weed. Whole hotel smelled of weed.
Okay 4.0
Pros: Nothing
Cons: Smell. Carpet need to be clean
Good 6.0
Pros: Decor and pricing was nice
Cons: Cleaning staff slamming doors while checking rooms in the morning
Poor 1.0
Cons: there was no power for 3 hours in the morning they could not fix the problem
Poor 1.0
Pros: Location
Cons: Small room. High prices of food and room.
Excellent 10.0
Pros: Easy to find in pleasant neighborhood. Check in staff are great: personable, friendly and quick to help. I received the room I wanted and it was very clean, comfortable and quiet. Bistro food was available at 5pm, but I found two very nice steakhouses (yelp $$ & $$$) less than a half mile from the hotel. A 5 mile Yelp search will show you all your favorites are close. and parking is easy. Good TV channel package. The morning offers a clean shower with easily controlled water temp. Plenty of clean towels, good lighting for shaving and a cup of in room starbucks to catchup on the CNBC overnights. All this made possible by a great staff. See you again in 3 months
Cons: Baa...it was all good
Excellent 8.0
Pros: The room was nice.
Cons: They charged my credit card $100.00 for incidentals with out telling me. The refund takes about a week. When I protested they pointed to a little sign on the desk and said it was their policy. That's bullshit. They didn't make up the room till late in the afternoon.
Mediocre 2.0
Pros: Horrible customer
Cons: Horrible customer
Excellent 10.0
Pros: The room was awesome. The location was excellent.
Cons: There was only one elevator in the hotel.
Excellent 9.7
Pros: After a road trip, those beds felt like heaven. The blinds kept the sun away. My nephews loved the pool. It was a great buy and completely worth it.
Cons: Location was okay.
Excellent 10.0
Pros: The hotel quality was fantastic and the staff was overly friendly!
Excellent 10.0
Pros: The hotel was very modern and clean. The location was excellent for our evening at The Improv. There were many great restaurants to choose from. The surrounding neighborhood was beautiful and safe to run. I found a trail nearby with a park.
Cons: Not one complaint.
Excellent 8.6
Pros: It was clean, the lobby area was nicely updated and comfortable, the location was great.
Cons: The elevator was broken the whole time we were there, we had some heavy luggage and were put on the 2nd floor, so we had to lug them up and down stairs. The staff didn't seem to care, there was no apology, or offer to help in any way. We had to ask for a 2nd roll of tolet paper, and there were no coffee cups to go with the in-room coffee maker.
Courtyard By Marriott Addison Midway - Addison
Rated #5
8.4
Excellent 8.4
Based on 363 reviews
Details
Reviews
C$ 163

Cleanliness
9.0
Comfort
8.6
Facilities
10.0
Location
8.7
Overall
10.0
Overall 8.4 Excellent
Based on 88 reviews
Cleanliness
9.0
Comfort
8.6
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.5
Comfort
7.9
Location
8.6
Services
8.3
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.4
Location
9.0
Services
8.8
Staff
8.7
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.5
Staff
8.7
Cleanliness
9.2
Comfort
9.0
Location
8.8
Services
8.5
Staff
9.2
Cleanliness
9.1
Comfort
8.9
Location
8.4
Services
8.6
Staff
8.2

Okay 4.0
Pros: Location and USA today paper
Cons: Staff horrible. Room was outdated, old bathroom, smelly. Had to wait until 4:30 to check in. Again staff horrible.
Excellent 10.0
Pros: The friendly staff and the room
Cons: No
Okay 4.0
Pros: Location and cleanliness
Cons: The noise in hallway easily can be heard in the room. Even though the hotel shows they have a pool wit a hot tub, the hot tub had no water in it. This was disappointing because this was one of the main reason we chose this hotel.
Okay 5.0
Pros: Comfortable and spacious.
Cons: I needed transportation to the airport. I believed there was a shuttle offered. Requested a small sack of breakfast items for an early departure to airport and was denied.
Excellent 10.0
Pros: Clean, friendly staff, excellent service, spacious and nice rooms, amazing price!
Cons: No
Excellent 9.0
Pros: I really enjoyed having a small fridge and microwave in my room. The location is also very convenient.
Excellent 10.0
Pros: Location
Excellent 8.0
Pros: Friendly staff, clean and quiet room.
Mediocre 3.0
Cons: The shower was absolutely awful. The walls were thin and you could hear everything from every direction
Excellent 9.0
Pros: location was perfect for this trip,
Excellent 8.0
Pros: Location seems safe.
Cons: No
Excellent 9.0
Pros: the location was perfect
Excellent 10.0
Pros: It was very clean
Cons: Couldn't use the hot tub it wasn't open
Okay 5.0
Pros: This hotel is near many places in Addison, but it is tucked way to a little quieter place.
Cons: Bed was uncomfortable.
Excellent 10.0
Pros: Great location! Super clean and comfortable!
Hilton Garden Inn Dallas/Addison, TX - Addison
Rated #6
8.4
Excellent 8.4
Based on 88 reviews
Details
Reviews
C$ 209

Cleanliness
8.5
Comfort
8.6
Facilities
8.7
Food
8.5
Location
9.0
Overall 8.2 Excellent
Based on 303 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.7
Food
8.5
Location
9.0
Cleanliness
4.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Location
9.1
Services
8.5
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.8
Cleanliness
8.8
Comfort
8.8
Location
9.3
Services
8.8
Staff
8.9
Cleanliness
8.3
Comfort
8.6
Facilities
8.1
Food
8.5
Location
9.0
Cleanliness
8.2
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.4

Excellent 10.0
Pros: clean me has everything to cook meals and save money while moving locations
Cons: the plumbing
Excellent 9.0
Pros: I like the set up. Like a apt away from home I like that I was able to cook. I felt relaxed. They supplied everything except a sponge.
Cons: I like pretty much everything except the disposal...that needs fixing at least the one in the room I stayed....the comforter was creepy,but ok
Excellent 9.0
Pros: Very clean and peaceful
Cons: No elevator and you had to pay for parking
Excellent 10.0
Pros: Everything I'm absolutely in love with this place it's the only place we stay when we visit Dallas,
Cons: The parking is terrible if you come back late hours of the Night,
Okay 4.0
Cons: After the fact y'all take y'all hold 347$ is still on hold even after you took your money put my account in negative ! I don't like that at all! So something needs to be done ! My check was diposit and it took money your holding you already took your $340
Excellent 10.0
Pros: For what I paid for the space, comfort and security, I got more than I paid.
Cons: No
Okay 5.0
Pros: location, room size is nice
Cons: it is kind of dated, there was non-paying roach in my room, being near the basketball court provided me the opportunity to hear bouncing balls late into the night.
Mediocre 3.0
Pros: Pulled the bed back because I dropped my glasses IT WAS FILFTHY!
Excellent 10.0
Pros: Easy access from highway and staff is incredibly friendly and accommodating
Excellent 10.0
Pros: Very spacious with a great bed and everything was as it should be. Great staff!
Excellent 10.0
Pros: Proximity
Cons: The $7 a night parking fee is just ridiculous and a nickel and dime tactic used to squeeze some extra money out of guest. The parking is not gated so the parking fee is just absurd to have.
Excellent 10.0
Pros: Everything
Cons: No
Excellent 10.0
Pros: Very clean
Cons: No
Good 6.0
Pros: One of the few hotels serving hot breakfast
Cons: The rooms are outside in separate buildings without elevators. Also my room had a ¿fishy¿ smell to it.
Good 6.0
Pros: The location was great and the courtyard was great for kids.
Cons: The walls are incredibly thin and the cleanliness was poor. You could hear every voice, interior door/drawer as well as footsteps from other rooms. My kids barely slept. There was a white substance sprayed all over the window shade behind the couch.
Excellent 10.0
Pros: Loved staying in this 2 bedroom suite. So much more room than a regular hotel room for the same price. Will definitely stay here again.
Excellent 10.0
Pros: This hotel is extremely clean
Good 7.0
Pros: Location was great. Room spacious
Cons: Website stated "free parking" When we checked out, they charged us $7/day for parking. NOT HAPPY!
Excellent 9.0
Pros: The hotel staff were some of the most hospitable and helpful ever. We were welcomed by a hot chocolate bar upon arrival and greatly enjoyed our super clean and comfortable room. The breakfast was top notch. The kitchen even let us borrow a potato peeler!
Cons: For the first few days, the water pressure in the room was quite low and the water temp was not very hot. It improved after a few days.
Excellent 10.0
Pros: The staff was very nice and accommodating. The rooms were spacious, inviting, and I enjoyed the full kitchen which came with all of the items I needed. The breakfast was excellent. This hotel is excellent, pet friendly, and I would stay there again!!
Cons: All was good. No bad reviews to mention.
Okay 5.0
Pros: Location convenient to other merchants
Cons: Had sugar ants in the kitchen area
Excellent 10.0
Pros: Omelets and separate rooms
Poor 1.0
Pros: Honestly the only thing that was good about the hotel was the breakfast. That is the only thing that was as described. I m not sure how they earn their stars or if its just old. The room smelled of old stale smoke and there were spiders on the ceilin
Cons: Honestly the only thing that was good about the hotel was the breakfast. That is the only thing that was as described. I m not sure how they earn their stars or if its just old. The room smelled of old stale smoke and there were spiders on the ceilin
Excellent 10.0
Cons: All good
Excellent 9.5
very much liked the location, the room layout and the breakfast was good.
Okay 5.7
Cons: It was a winter night and the heater had not been turned on until I arrived. Most of the night the room was very cold and it took over 8 hours for the heater to heat the room. Three story facility with no elevator. I had to carry my luggage to the top floor and had no idea hotels were allowed to have multiple stories with no elevator.
Okay 5.1
Pros: Good location, great free breakfast. Kitchen was nice
Cons: Facilities look worn, needs new carpet. AC was barely adequate, wouldn't handle the cooling if you come and go much. The fold out bed was not comfortable at all.
Excellent 10.0
Pros: I loved the room. Spacious. Separate living and sleeping areas. I didn't know I was going to have a kitchen! The place made me feel like I was at home and the staff made me feel like a king. I was at a conference at a nearby hotel where I would have paid more and gotten less. I will definitely return!
Excellent 10.0
Pros: The location, the friendliness of the staff, the cleanliness, the ample breakfast as well as the size of each unit. The units were also cleaned very fast. We will surely come back again.
Excellent 10.0
Pros: I booked this hotel because of it's great location. It was close to shopping, we went to North Park but Galleria is closer, and great food. There was plenty of room in our two bedroom suite for my daughter, her two friends and another adult. It was very quiet and we would stay again.
Cons: There was construction going on which limited parking. It was raining and the sidewalk flooded so we had to walk up stairs to avoid where it had flooded.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: I loved the space of the rooms.
Cons: Nothing
Excellent 10.0
Pros: I love the look of the room.It's look like and apt lots of room with full size kitchen.And they have excellent breakfast buffet.I love this place and the staff was very friendly too.
Hyatt House Dallas/Addison - Addison
Rated #7
8.2
Excellent 8.2
Based on 303 reviews
Details
Reviews
C$ 173

Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.1 Excellent
Based on 141 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Location
9.1
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
9.3
Services
8.3
Staff
8.8
Cleanliness
7.9
Comfort
7.9
Location
8.3
Services
7.5
Staff
7.7
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.1
Services
9.2
Staff
9.1

Excellent 9.0
Pros: I was stranded at the airport with my 12 year old. All the hotels in immediate Dallas area were booked for wrestle mania. I was pleasantly surprised when we arrived and the customer service at checkin was great. Very friendly staff.
Excellent 10.0
Pros: Guests service
Excellent 10.0
Pros: Location and beautiful rooms.
Excellent 9.0
Pros: location
Cons: restaurant not open all the time
Poor 1.0
Pros: The breakfast was overpriced, $25 for 2 eggs, 3 slices of bacon & white toast. There was no room service, no vending machines, poor selection of meals provided in the bar as the restaurant was closed. Parking is extra and for $250/night + taxes & fees, the hotel was very disappointing. Internet is also a paid service on top of the overinflated price of the hotel.
Cons: Everything could have been better. The price is extraordinary for what is offered. I have stayed in less expensive hotels with better service & amenities. I will never stay there again.
Good 6.0
Pros: We liked the room and the hotel is very nice.
Cons: no regular housekeeping is not okay since we are paying a reasonable rate. Please bring back housekeeping- without having to ask for it.
Excellent 8.0
Pros: Need foam mattress old cotton mattresses make me sweat. Wouldn’t stay here next time couldnt get foam mattress
Cons: Mattress
Excellent 10.0
Pros: I love everything about it.
Cons: No
Poor 1.0
Pros: A beautiful place
Cons: Many complaints! Cold water, no food available! No wifi Available... staff was nice, but nothing offered! Had to report much to the manager, & ask him to contact me! He admitted that this was not fair to me, & admitted he¿s heard several have simila
Poor 1.0
Cons: The hotel is under construction, we would not have booked here if we would have know this. Felt like it was not an honest situation bc we were booking a 4 star experience. We were forced to valet park bc of the construction in the parking lot.
Mediocre 2.0
Pros: Location was good, hotel was very clean and staff was nice and professional.
Cons: The heat in our room didn't work. The front desk sent someone up to look at it, but it never got warm. We did receive an extra comforter to keep warm, but it wasn't enough. I should have asked for another room.
Good 6.0
Pros: Location was great for us.
Cons: The hotel is very tired.
Poor 1.0
Pros: This 4 star hotel has a grand entrance... chandeliers all the beautiful things.... however, the rooms were from a 2 star hotel. We had two beds that were FULL sized. 4 people in tiny beds. The tiniest room
Cons: Tiniest rooms and beds. One mirror in entire room. Elevator construction at 7am. 2 star hotel at best
Good 6.0
Pros: Quiet and a great location
Cons: There was no running water in the hotel rooms from 10am - 4pm on Friday, January 17, 2020. There was no mention of the renovations on the website.
Excellent 9.0
Pros: It’s an overall pleasant hotel experience.
Cons: Just curious about the ongoing elevator situation...
Excellent 8.0
Pros: rooms are great, will be staying here again.
Cons: staff did not give any input as far as breakfast or the internet.
Excellent 10.0
Pros: Everything. It was close to a lot of different places as well.
Cons: The shower. It could have had better pressure and the hot water last a little longer. Other than that is was amazing and will stay there again and tell other 3about it.
Excellent 9.0
Pros: The location and the self parking.
Cons: Rooms are a little outdated but a major remodeling is underway.
Good 6.0
Cons: Outdated
Excellent 10.0
Pros: The tv access to netflix was great. I just logged in and started enjoying!
Cons: There was a wedding going on which made the parking a little crowded but otherwise, it was a great stay.
Excellent 10.0
Pros: It was a very beautiful hotel. Very clean. Has pretty much anything you could want.
Cons: Minus the snarky attitude of one of the workers everything was perfect. Front desk staff were very friendly and polite.
Excellent 10.0
Pros: Absolutely loved our stay here. From the moment we arrived, everyone was so helpful and warm. Check in was a breeze and the inside of the hotel is beautiful! Our room was so comfy and the bed was heavenly. I am so pleased with this hotel. I would be glad
Cons: Nope
Good 6.0
Pros: The staff were very friendly & absolutely loved the gift shop owner. She was the highlight of our trip and is an amazing woman.
Cons: The breakfast room service was not very good and the coffee tasted watered down. A drunk woman tried to sit on me on Friday night while slinging her beer bottle around & then on Saturday a group from Allstate was drunk and not watching children at the po
Good 7.0
Cons: Should not have a parking fee... $15 to park yourself or $28 to valet. They have plenty of parking and nothing around that might try to use it other than staying at the hotel
Mediocre 2.0
Pros: The secure parking
Cons: The sheets has stains on them , and our pillows were molded and had a sour odor , had to switch our at 1am in the morning , also room service did not clean the room at all until we requested at 3pm . And would have liked extra towels
Poor 1.0
Cons: Room is wet and humid make people feeling not comfortable
Excellent 10.0
Pros: The bed was so comfortable and big.
Poor 1.0
Pros: Nothing! It was disgusting.
Cons: Everything about this hotel was disgusting and dirty!
Good 7.0
Cons: Implemented a $15 per night parking fee - from my standpoint, there was no additional benefit for customer for this additional fee. I see it as way to boost room rate by $15 per night. Bathtub drain clogged causing tub to fill with water during shower
Renaissance Dallas Addison Hotel - Addison
Rated #8
8.1
Excellent 8.1
Based on 141 reviews
Details
Reviews
C$ 325

Cleanliness
8.6
Comfort
8.5
Facilities
9.7
Location
8.8
Overall
9.5
Overall 7.9 Good
Based on 208 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.7
Location
8.8
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.0
Staff
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.5
Location
9.5
Overall
9.0
Cleanliness
8.7
Comfort
8.2
Location
8.6
Overall
10.0
Services
8.3
Cleanliness
7.7
Comfort
7.9
Location
9.1
Services
7.9
Staff
8.1
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
8.2
Location
9.1
Services
8.0
Staff
8.1

Okay 5.0
Cons: They made wrong payment Charged me with extra money
Excellent 10.0
Pros: It felt very luxurious. The room was beautiful and I loved the magizine that gave recommendations of places to check out! Everyone was very friendly. And my favorite part of the room was the beautiful bathroom!
Cons: The halls looked very cramped and dingy and took away from the ambiance of luxury.
Good 7.0
Pros: Excellent breakfast
Cons: Pool was filthy
Mediocre 3.0
Pros: breakfast was good
Cons: elevator took too long
Excellent 8.0
Pros: Friendly staff
Cons: I was expecting quietness. I could hear people being loud in the hall. The bed was also uncomfortable.
Excellent 9.0
Pros: clean and centrally located for business
Cons: needed to provide a pin code for my credit card to pay even though I had the chip AND it was not a debit card.
Poor 1.0
Cons: The staff member that was checking us in was very rude. We only stay at this location and we stay there very often. She was by far the rudest staff member we have ever dealt with. We asked to speak to a manager and she said there was not one available. She finally went and found the bartender and brought him to talk to us. Which was not a manager. The problem was left unresolved and we ended up leaving !
Mediocre 3.0
Cons: Made reservations checked in a few hours later¿..had to get another room my first one the sheets and pillows were on the floor and the tv was already on as if the room hadn¿t been clean from previous guest. The ac barely worked. Bed clothes had stai
Excellent 10.0
Pros: Overall nice place comfortable bed and they gave use a late checkout with no problem at all
Cons: No tub my wife likes to soak in a warm bath
Excellent 9.0
Pros: Staff were great throughout the stay. Clean up to date room
Good 6.0
Pros: Location was nice and the one bellman that helped me.
Cons: The front desk agent whom checked me in was unkind and judgemental. My room was dusty with foreign hairs all over. Parking wasn't included in my booking so I was charged for two nights although the gates were open for anyone to enter.
Okay 4.0
Pros: The staff was very friendly and nice.
Cons: The room was not very clean.
Mediocre 2.0
Pros: It¿s was near plenty of restaurants and entertainment venues
Cons: I did not like the overall experience, the room was not tidy upon arrival, and it took a while for the problem to be rectified.
Good 7.0
Pros: The bathroom
Cons: Water pressure in our room was too strong
Excellent 8.0
Pros: The Pool was great
Cons: Parking $15 a day
Excellent 9.0
Pros: Location, cleanliness and the modern decor.
Cons: The mattress was very uncomfortable.
Poor 1.0
Cons: Beds, Mgr, no clean towels..
Excellent 10.0
Pros: The staff were genuinely caring n helpfull
Good 6.0
Pros: It was clean
Cons: Yes for 4 stars rooms were small & not that nice
Poor 1.0
Pros: Location
Cons: Yes I will be contacting the hotel.. I. Had. Running stool all darn night . they sent a man up at 1am to look at it and he said something needed to be replaced.... I wasn't happy
Excellent 10.0
Pros: Great hospitality! Everyone was so friendly and helpful. They made our experience a great one.
Cons: The room lighting was not very good. Very dull lighting, hard to see to and prepare for work/ meetings with poor lighting.
Excellent 10.0
Pros: Everything was awesome.. really comfortable bed,the room was up to date, great location.. ETC... This will be my hotel when I'm in Dallas from here on out.
Cons: The Texas fans .... I'm kidding .. it was OU vs Texas weekend...
Excellent 10.0
Pros: Breakfast was fresh and very tasty.
Cons: Checked in almost 15 minutes late due to no available rooms.
Excellent 8.0
Pros: The breakfast
Cons: The surprise parking charge
Good 7.0
Cons: Had to wait long times for elevators. Wound up using stairs a number of times. No free wifi.
Good 6.0
Pros: It was clean
Cons: The bed are really small
Excellent 8.0
Pros: Definitely location. And hotel lobby is elegant too.
Cons: I hope the staff is more friendly to the customer who does not speak English fluently.
Excellent 10.0
Pros: Location
Cons: Nope. Everything was great.
Good 6.0
Pros: Location and staff. Room looked clean ,but carpet was torn in one place and had black stains near window. Drawers were pulled out of dresser, cushion was up ended in chair. Very strange.
Cons: Reserved with credit card, tried to pay at time of arrival with Marriot gift card. They didn't know how to process it. I had to make an extra trip to desk to check out. Used gift card and still got charges on my credit card.
Okay 4.0
Pros: The staff was helpful
Cons: Looked like a 2 star hotel when i expected to get 4 stars
Excellent 8.5
Pros: Gym great and. Dry clean, included breakfast excellent
Cons: Bathroom under lit, no safe in room, sliding bathroon door ineffective and hard to operate
Excellent 9.7
Pros: Location is excellent. Walking distance to many businesses and a short ride to anything you need.
Cons: The catering was average.
Excellent 8.0
Pros: Staff is great, clean room to expectations. Close to the galleria.
Cons: Parking charge, Nothing in the fridge not even a bottle of water, bed sheet and comforter is too small for the size of bed.
Excellent 10.0
Pros: Very clean, great food, all good stuff!
Cons: Nothing...
Good 7.0
Pros: Hotel was decent. Packed for the weekend. Rooms were nice enough, staff was nice enough. Valet was 28, self parking 15. Wasn't that impressed, especially for the price increase for the Weekend with a game in town.
Cons: Room were older. Bathroom was small & fixtures dated.
Poor 1.0
Pros: The hotel itself seemed nice.
Cons: My f-150(stock) would not fit in the parking garage. The valet tried to get me to pay him $10 cash to park in the visitor lot bc he said the hotel would charge me $15 and he thought that was ridiculous.Scam. The toilet never worked. They didn't fix it.
Excellent 10.0
Pros: Great staff that catered to business travel. What a pleasure.
Dallas/Addison Marriott Quorum by the Galleria - Dallas
Rated #9
7.9
Good 7.9
Based on 208 reviews
Details
Reviews
C$ 305

Cleanliness
8.3
Comfort
8.4
Facilities
8.6
Location
8.9
Overall
8.0
Overall 7.6 Good
Based on 731 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.6
Location
8.9
Overall
8.0
Cleanliness
6.0
Location
7.0
Overall
6.0
Staff
6.0
Value for money
5.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.3
Location
8.7
Services
7.9
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Location
8.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
8.3
Comfort
8.5
Location
8.8
Overall
7.6
Services
8.3
Cleanliness
7.4
Comfort
7.6
Location
8.9
Services
7.4
Staff
7.8
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.1
Cleanliness
8.3
Comfort
8.2
Location
8.9
Services
8.2
Staff
8.4

Poor 1.0
Pros: Nothing
Cons: A white-Hispanic, female manager, that worked the front desk told me after I complained respectfully about my room lacking specific amenities like the cable did not have ESPN and TNT so I could not watch the NBA playoffs hat I had 15 minutes to leave
Good 7.0
Pros: Good location Value for money Helpful and friendly staff
Cons: No room servicing during our stay
Excellent 8.0
Pros: The place was located about 15 min from everything we need in Addison and Plano. It was clean and the breakfast was perfect blend of grab-n-go and hot food.
Cons: We did not use the pool or fitness area, but the stay was great.
Okay 5.0
Pros: The room was perfectly fine. About what you would expect for $75 per night. The gentleman at the front desk was pleasant and helpful.
Cons: Smelled like weed everywhere I went except for in my room. I see a bunch of other reviewers mentioned this too. Apparently it is not frowned upon by management for guests to smoke weed on the property, including inside the rooms. Breakfast was marginal, not terrible. Biscuits and sausage or cereal.
Excellent 10.0
Pros: Breakfast was alright. Hot tub was great!
Cons: Can't think of anything. A room discount would be awesome though
Okay 4.0
Cons: only one elevator to reach downstairs, A/C in the room did not work.
Excellent 9.0
Pros: Great experience it did not disappoint.
Okay 4.0
Pros: Location was outstanding!
Cons: It kinda smelled bad in the common areas and halls. I think due to the lack of clean. At first glance the place appears clean, but there was stuff growing in the ice maker! Corners dirty. Hall carpets all stained up.
Excellent 8.0
Pros: Everybody was friendly earth clean I have a nice experience. Breakfast
Okay 5.0
Pros: It was very clean.
Cons: The people at the front desk.
Excellent 10.0
Pros: Value for money, every thing was perfect
Cons: Breakfast have few options, some more things should be added for vegetarians
Excellent 8.0
Cons: Have to pay a $100 deposit because it's a non smoking hotel.
Okay 5.0
Pros: Nothing
Cons: I had to put a 100 deposit down that bull crap
Excellent 10.0
Pros: Check in was quick and hassle free
Cons: Everything was better than expected
Excellent 9.0
Pros: The price was good for my pocket book
Cons: nothing wrong
Excellent 8.0
Pros: -Breakfast is good in covid era-eggs or cheese omelets rotated every other day with sausage, biscuits and gravy, along with cereal & individual serve pastries. Toast/bread was noticeably gone as is the famous Texas shaped waffle maker, .
Cons: -Need change of linens!! I extended my 5 night trip to 8 nights and was denied a bedding change ¿because of covid.¿ So if I stay a month I¿m stuck sleeping on the same sheets, when changing them exposes the staff to not one iota more of risk?
Okay 5.0
Pros: Decent room.
Cons: Small pillows, broken toilet without adequate maintenance response or resolution (I ended up fixing it myself). Management,  has zero customer service skills. They were banging on my door at 9 am before check-out, horrible experience
Okay 4.0
Pros: Price was decent, and breakfast choices were good.
Cons: Bathroom did not seem very clean and overall starting to show its age
Excellent 10.0
Great hotel excellent Wifi.
Excellent 10.0
Excellent hotel great service and good food.
Mediocre 3.0
Pros: Location
Cons: Hot in room and shower was squirting
Excellent 10.0
Pros: Prompt service and good breakfast
Cons: Would be nice to resume daily housekeeping
Poor 1.0
Pros: Good location
Cons: The front desk manager are very rude and her attitude more than like evil.The way she solve my problem with attitude.I will not booking and stay in that hotel anymore.
Excellent 10.0
Excellent place for comfort
Okay 5.0
Cons: The room had a weird smell to it. The bedside table wasn't that clean. The pillows are so small. It's look like their cut one regular pillow into 2 pillows. Their are not standard size pillows. I don't understand where they get those pillows.
Good 6.0
Pros: Average
Cons: I got a handicapped room and the toilet flush was inconsistent.
Excellent 10.0
I was there on personal business and my stay was peaceful. I love the many options for breakfast also! Front desk was very kind to me !
Excellent 9.0
Pros: The Breakfast
Cons: Yeah they wouldn't give me my $100 deposit back when checking out.
Excellent 10.0
Pros: Updated and clean
Cons: No
Poor 1.0
Pros: The front desk was rude and unhelpful.
Cons: The staff
Good 6.0
Pros: Staff members are very nice people
Cons: I saw a couple Roaches
Mediocre 2.0
I booked an paid for my stay through Agoda once I arrived yo the hotel they wanted over 100 deposit when my receipt said all was paid, they were rude didn't try to compromise or accommodate me anyway I ended up paying for a room an sleeping in my vehicle in the parking lot
Okay 4.0
Pros: Misleading
Okay 4.4
Staff is cold and rude! Clients smoke pot non-stop outside the establishment; disgusting!
Okay 5.0
Pros: Private
Cons: No
Mediocre 3.0
Pros: it was quite.
Cons: they don't do house keeping that's trouble.
Mediocre 3.0
Pros: location and parking
Cons: no cleaning.no room maintenance..
Okay 4.0
Pros: The staff was super nice.The location was great.
Cons: THE SMELL!!!!! The building smell is super strong.I don't know if it's the carpet or what but smell like mildew and dirty.
Poor 1.0
Pros: It¿s in Addison
Cons: Smelled like weed. Homeless guy sleeping on the bench near front entrance. Loud aggressive guests. Confrontation happened near my room which was not far from dront desk and staff did nothing. Roaches in my sink.
Okay 5.0
Pros: Location
Cons: Cleanliness was lacking alot.
Poor 1.0
Pros: The location
Cons: The phone of the hotel did not work My stay was 4 nights, regardless of us notifying the staff as required with new policy, we needed new bedding. I was told I could ¿go get some from laundry room¿. I had to put my own bedding on. Overall mediocre
Poor 1.0
Pros: No I didn't like it they didn't clean the room they claim Costa covid 5 days unclean rooms
Cons: Just me only
Good 6.0
Pros: I guess its true ......Location, Location is everything!
Cons: Happy you asked. I am trying to find out now how I can be refunded for my prepaid lodging. My room was dingy & the toilet didn't work (wouldn't flush)-when we reported the issue we were told by the front desk that we could use the plugger.
Mediocre 2.0
Pros: The people at the desk. They were courteous.
Cons: It was very poorly kept, not clean at all. The sheets and beddings had stain all over them. It smelled awful in the halls and elevator too.
Good 6.0
Pros: The location was ideal and the staff at check in was very professional and made the process quick and easy.
Cons: The sheets had holes in variously places, there were only 2 small pillows on the bed and the hallway smelled like smoke. There was also no breakfast as advertised.
Excellent 8.4
Was close to most of the restaurants malls lotta restaurants close walking Distance room was decent it’s good for surprise I would recommend somebody want to scape a few days
Poor 1.0
Pros: Nonthing
Cons: Yes, the room very nasty and not clean. Staff very unprofessional and disrespectful.
Good 6.0
Pros: The location
Cons: The unfriendliness of the staff. Out of all the nights I stayed only one staff member was kind & attentive. The rest were MATTER FACT & rude at check in and check out. Overall the location is the best part about the hotel. No hotel amenities available.
Mediocre 2.0
Pros: I have to say what I like most about hotel was the location. As it was located within 3 miles the building where I was having business meeting this week.
Cons: Thing didn't like about the hotel is they had an addendum in checkin that stated that if you destroyed anything in room that they would charge$200 for incidentals,which is customary,what surprise me is they charged for towel I wiped hands on after eating.
Excellent 9.6
The staff was friendly and helpful on arrival. Very clean and fresh inside. The lot was clean and nicely manicured. The bed is comfy and warm. My only complaint is that I can not have a regular breakfast. It was grab and go only,which I am not comfortable with. I prefer to enjoy my breakfast and take my time when eating.
Mediocre 3.0
Pros: Housekeeping is very nice and helpful. Location is very convinient if attending an event within that area.
Cons: I expected a better breakfast not a preschool breakfast. They need to offer fresh coffee for breakfast. I think they can improve on the " continental breakfast". Also for the price I paid it could been better.
Poor 1.0
Pros: Location
Cons: Ac didn¿t get very cold, room smelled, business center closed, and only a sack breakfast.
Good 6.0
Pros: I love the fact it's ALWAYS clean fresh linen I work down the street and can stay at any hotel in this area. I pick this one because it's clean case CLOSED.
Cons: Clean the Air conditioners ASAP not the filter that's being done by housekeepers but take out each unit and wash it down!!! And teach the lady at front desk to treat people with respect.
Excellent 8.0
Excellent location, very clean, very reasonably priced. Enjoyed breakfast at Benedict's located a block away and then a trip to the mall. Will definitely recommend the Best Western Plus Addison Dallas Hotel.
Good 6.0
Cons: SMALL ROOM OLD HOTEL
Okay 5.6
The staff was not very accommodating or flexible. I wasn't even able to shower yesterday checking out, I had a meeting and they had an early check-out, wouldn't extend even until 12 noon. Just needed a 1/2 hour more. Also, room smelled like smoke and asked fora non-smoking room.
Good 6.0
Pros: The location was super awesome.
Cons: - The AC unit was not working properly. - The description said breakfast included, and the pictures showed warm breakfast. Breakfast was a brown paper bag with packed muffins, an apple and a bottle of water.
Poor 1.0
Cons: Unprofessional staff/receptionist
Poor 1.0
Pros: THE FRONT DESK MANAGER WAS VERY RUDE AND UNPROFESSIONAL SHE DIDN'T WANT TO GIVE ME HER NAME
Cons: I paid $100 deposit and at check out hotel manager took $20 out of my money for stained sheets that were stained and had burn holes prior to me checking in. Had I known that I would have checked room and took pictures
Mediocre 2.0
Pros: It was clean. Easy to access. Good location. Plenty of parking.
Cons: This was a weird place. Certain areas of the hotel reek of a marijuana like smell. Additionally, the sign in sheet is very strict. You have to pay a $200 fine if do you have a VISITOR. You have to agree to NOT HAVE ANY VISITORS. BIZARRE!!
Good 6.4
The beds are like sleeping on a bed of rocks. The most uncomfortable I've ever tried to sleep on.
Mediocre 2.0
Pros: Location was good. Clean too.
Cons: The front desk clerk refused to wait on us unless we wore a mask even though we had a reservation. I have had my vacination shots and my friend has a medical reason to not wear one.
Mediocre 3.0
Pros: Price
Cons: The a/c didn't work and wouldn't cool the room off. They said they were at 100% capacity and would not move us. They didn't give any compensation.
Good 6.0
Pros: Location
Cons: Not having the breakfast that was indicated on the website and use of the pool.
Good 6.0
Pros: Great location for where I needed to be
Cons: There is a lot noise at this hotel with the guest but nothing was ever done about it
Excellent 10.0
This hotel was the cleanest and friendliest hotel I have ever been too! Texas was a great experience. I didn’t want to come back home to Florida and staying here made it even more comfortable! It was very clean, staff was very friendly, great parking, great location near food and stores, everything was perfect! Thank you 😊 I will be staying at best western any time I travel in the future
Excellent 8.8
Really good for the price
Excellent 8.8
Room was clean and staff friendly. Just passing through
Mediocre 2.0
The front desk has very bad attitude. One of the customer complained about bad smells coming from one of the room. I know that they are trying to do their job but open the door while I am inside it is very unacceptable. I clearly told them i am coming . There's no privacy and seems like I am doing something illegal. I don't feel safe staying in that hotel. No respect whatsoever.
Mediocre 3.0
Pros: Had a party somewhere and could hear the bass all night. Pillows were super hard. But everything else ok
Excellent 9.1
Cons: Nothing warned us the hotel is right next to an airport. Planes were landing right over us all day.
Best Western Plus Addison/Dallas Hotel - Addison
Rated #10
7.6
Good 7.6
Based on 731 reviews
Details
Reviews
C$ 113

Cleanliness
8.0
Comfort
8.1
Facilities
6.5
Location
8.7
Overall
7.2
Overall 7.5 Good
Based on 911 reviews
Cleanliness
8.0
Comfort
8.1
Facilities
6.5
Location
8.7
Overall
7.2
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
8.0
Cleanliness
2.0
Location
8.0
Overall
4.0
Staff
4.0
Value for money
4.0
Cleanliness
7.8
Comfort
7.8
Location
8.3
Services
7.5
Staff
7.7
Cleanliness
7.0
Comfort
8.0
Facilities
5.0
Location
10.0
Overall
7.0
Cleanliness
6.6
Comfort
6.4
Facilities
6.0
Location
7.6
Overall
6.4
Cleanliness
8.2
Comfort
8.2
Location
8.8
Services
7.8
Staff
8.0
Cleanliness
7.8
Comfort
8.1
Location
8.8
Services
7.5
Staff
8.0
Cleanliness
7.9
Comfort
8.1
Facilities
8.0
Location
8.7
Overall
8.1
Cleanliness
7.7
Comfort
7.9
Location
8.7
Services
7.4
Staff
7.7

Poor 1.0
Pros: Absolutely Terrible THEY HAVE NO WIFI‼️‼️‼️
Cons: Location
Okay 4.0
Pros: i like everything . except the housekeeping they don’t knock the door and they want to come in and I was naked..!! it was horrible .
Cons: they don’t have breakfast in Monday and we pay for breakfast ..
Mediocre 3.0
Pros: location
Cons: room, all the smell of marihuana
Good 7.0
Pros: location and price
Cons: Elevator 🛗 was not working. It has been working for a while, I heard. I know this industry has been hurt by COVID-19, but they need to fix the elevator!
Good 6.0
Pros: Location
Cons: The Elevator was broken. My room was next to a noisy machine just outside the window and also above the maintenance room. I found the noise levels to loud.
Good 6.0
The elevator didn't work the entire week I was there! No one ever came to clean my room or give me fresh towels. I had to find them and ask for them. They did the bare minimum when they cleaned my room before I checked in.
Poor 1.0
Pros: Nothing
Cons: This is not a 3.5 star hotel. There is no restaurant only breakfast. The towels were dirty and had holes in them. The elevator was not working and you can literally here ¿everything¿ going on in the room next door.
Excellent 8.0
Pros: Personell customer service
Cons: Yes. There's room for improvement.The elevator and ice machine on level 3 are broken and pool is dirty.
Excellent 9.0
Pros: location and price
Cons: the sofa bed mattress had a Lot of stains on it.
Okay 5.0
Pros: Room was never cleaned during my stay. There was a domestic disturbance next door that was never dealt with. The hallways smelled like weed every afternoon.
Okay 5.0
Pros: My room was clean and well maintained.
Cons: No ice on my floor even though there was a machine. The pool was dirty.I also couldn't get a waffle at breakfast, really? There were only like 8-10 options available. For the number of Stars that they claimed I'd only give this place a 2 star
Okay 5.0
Pros: In a convenient location
Cons: The outside entrance was dirty. Curb appeal was very disturbing. One side of Elevator was not working.
Excellent 8.0
Pros: Location
Okay 4.4
Stains everywhere, phones don’t work, staff always busy on their personal cellphones. Attitudes, don’t have access to extra blankets? No thank you. I’ll easy pass the next time for sure!
Excellent 10.0
Pros: SERVICE
Cons: NO QUESTIONS
Poor 1.0
Pros: The elevators didn¿t work. No breakfast.
Cons: Definitely not a g star.
Mediocre 3.0
Pros: King size bed and first floor
Cons: The front desk clerk was very rude upon checking in and they don't clean your room for 5 days
Good 7.2
No restaurant except for breakfast no bar or room service as stated on website.
Mediocre 3.0
Pros: The hotel was convenient for the conference I had to attend.
Cons: After a long day at the conference; I came back to a room that had not been cleaned. When the heat was turned on it smelled like burning wires.
Mediocre 3.0
Pros: Great location. That's about it.
Cons: There was NO hot water and the water pressure was terrible. It was impossible to shower. This was true at night and also very early in the morning. I'm pretty sure the desk clerk had been drinking. The smell of alcohol was powerful.
Excellent 10.0
Pros: Wonderful hotel for the price. Updated with comfy bed, linens and pillows. Would recommend 10/10. Business related trip.
Mediocre 3.0
Pros: Location was excellent
Cons: There was a huge and nasty stain on the sheets. Emailed the hotel and still haven't gotten a response
Excellent 8.0
Pros: Close to restaurants and main highways.
Cons: I did not like the charge for breakfast and there was not a continental carry out breakfast. Although there wasn¿t a buffet, orange juice, breakfast bars, fruit, etc. would have been nice. Even the coffee was put away and nothing left for guest.
Excellent 10.0
Pros: The room was nice the bed was very comfortable.
Cons: No everything was good
Excellent 8.0
Pros: Location and nice room
Cons: Abusive neighbors¿loud screaming, etc. No ice on the third floor. Slow elevators.
Poor 1.0
Pros: It¿s was very close to the venue we were going to.
Cons: Elevator locked up and made terrible sound; literally thought it would fall. Front desk person did not seem too concerned about it, but he at least already had someone on the way. Being 6 month pregnant this was very scary. There was also dry vomit on bed
Good 7.0
Pros: The staff was friendly overall
Cons: Hotel is out-dated and not worth the cost I paid. Carpet was very dirty and there were spots all over the walls
Okay 5.0
Pros: The First Attendant Was Very Kind!!
Cons: WELL THE FIRST ROOM WE WERE ASSIGNED TO THE LIGHT DID NOT WORK..CHANGED ROOMS TO THE END OF THE HALL WHERE THE SECURITY LIGHT SHINED UNDER THE DOOR ALL NIGHT..THEN WE FOUND OLD ROSE PETALS THROUGHOUT THE ROOM!!!
Poor 1.0
Pros: The hotel never cleaned my room. I¿m not a slob but no clean towels or coffee, or coffee mugs? Big fail.
Cons: Accommodations were non existent
Excellent 10.0
Pros: The staff was great, very pleasant.
Cons: Coffee was the only complimentary item available
Okay 4.0
Cons: Honestly, this was the worst hotel check in experience I¿ve ever had. Computer excruciatingly slow. Staff gave me a dirty room at first, had to get a another. Older hotel.
Excellent 10.0
Pros: The check in and all the help they gave upon arrival.
Cons: The second day when I extended the desk clerk was very rude about having to check in again. I already spoke to someone hour earlier. She came at me really rude and then made sign papers about all the charges if I smoke. I was offended because I never did
Okay 4.0
Pros: Location and spacious.
Cons: Front desk staff rude, unfriendly, lie about policies each time i stay there. Wanted to charge me 25.00 to check in at 2pm. Previous stays ive checked in at 1pm. Again, front desk staff is HORRIBLE.
Okay 5.0
Pros: The location worked well for us!
Cons: Our room could have been a little cleaner. We found a piece of dog food on the floor. Also, the hotel did not have any bottled water.
Good 7.0
Pros: Staff was great - very nice.
Cons: Pool was unavailable, not cleaned. Restrooms on first floor, near lobby, not working. No housekeeping of room - had to ask for extra towels and toilet paper.
Okay 5.0
Pros: The front desk attendant was very friendly and professional.
Cons: The room could use a good deep cleaning. I was told at 7am I could check in at any time for a $50 fee. At 6pm my room still wasn't ready. There was still trash on the floor when I finally entered the room. Loud elevator noise all day & night.
Mediocre 3.0
Pros: The hotel was close to my conference and had access to bus.
Cons: hotel failed to notify that they had canceled shuttle service due to Covid. I also had to change rooms Friday night because they were multiple parties happening in the hotel. Lots of disturbing activities was heard. Did not feel safe
Good 7.0
Pros: The best thing about this hotel was how the room is laid out. I was in a King room that had a small sofa and a desk. It really gave me the ability to relax after a long day and/or be able to work. The bed was comfortable.
Cons: The heat on the floor was set to 80 and I had to keep turning the air conditioner on in my room to try to get the temperature down to something more reasonable, which is weird when it is cold out. Also broken phone and wifi was out one day.
Okay 5.0
Pros: average impression; nothing special.
Cons: not enough detail to overall cleaniness/maintenance whether inside the room or in the hallways. Toilet did not flush tissue; water pressure low and slow. Hair from previous guests in bathtub.
Okay 5.0
Pros: The room was big and comfortable
Cons: The rooms were old and very worn out. Also, the pool was full of leaves and trash as well.
Mediocre 2.0
Pros: Location
Cons: It’s old and in need of an update. Card key on door failed every day, needed repairs. Card keys had to be reset at least once a day.
Good 6.0
Pros: The location
Cons: The room was not clean. There were crumbs on the sofa. There were stains on the sheets, the remote to the tv was sticky, but it was sealed in a bag labeled “sanitized.” I used my own sanitizing wipes to get the residue off.
Good 7.0
Cons: Old
Mediocre 3.0
Pros: The proximity to transportation and businesses
Cons: Yes,first off, the room was stained on the walls and had two large cracks in the ceiling. Second, the ice machines were not functioning and no recompense was made by the hotel. Thirdly, the key cards had to be changed 4 times due to losing room access.
Poor 1.0
Pros: The only good thing about the hotel was the night worker that actually had concern for the guests in the hotel.
Cons: Walls are paper thin Broken glass in the carpet of the   Ã¢â‚¬Å“clean” room, which my girlfriend found by stepping on  Very rude and unhelpful GM
Mediocre 3.0
Pros: location
Cons: Found a louse (as in lice) on the desk in the room! Tub drain was closed and there was standing water that I stepped into when entering the tub.
Good 7.0
Pros: It was clean & roomy
Cons: It did not have enough towels $ phone did not work.
Mediocre 3.0
Pros: The bed was comfortable. It smelled OK. The elevators worked. The outside was nice. It was quiet.
Cons: There was no breakfast at 6:30 and still none at 7:45 when I left. No effort was made to make this right. I had to pay $15.00 extra to buy breakfast at a restaurant. I think I should be given $ to compensate for this.
Good 6.0
Pros: Location
Cons: Room not cleanup unless asked back door did not close elevator did not work properly and it took a week for the washers and dryer to work
Excellent 10.0
Pros: Hotel and room were very clean
Cons: There was no water for a while, but it was quickly fixed
Excellent 8.0
Very clean and quiet. Very nice staff
Poor 1.0
Cons: no
Good 7.0
Pros: Location is great , Clean, good welcoming staff and rooms are very good. weakness are Elevators are too slow, no breakfast, need more interior desgin touch
Good 7.0
Pros: Location
Cons: Phones did not work, outside doors would not unlock with hotel key. Duvet had dried food on it.
Mediocre 2.5
Pros: The price
Cons: the air conditioning was turning off and on which had the room very uncomfortable when taking a shower the water pressure went down to almost nothing for 2 minutes
Mediocre 3.0
Cons: No shower curtain. Airport shuttle service hour and location.
Poor 1.0
Pros: The staff was nice and friendly.
Cons: I can say the room was messy when I checked in, and I booked a 3.5 star hotel, but this one only seemed like a 2-star compared to many other 3.5-star hotels that I stayed.
Poor 1.0
Pros: I had there the worst experience with hotels in my life. The staff are totally helpless.
Cons: The staff
Poor 1.0
Pros: The front desk staff was uninformative, short and unfriendly. Not a plave i would reccomend for family..very cold, unpleasant vibes. Hotel is nice but below aberage for area
Poor 1.0
Pros: Close to restaurants
Cons: Rude, very loud, thin walls
Excellent 8.5
Pros: Customer service and super comfy beds
Cons: Not sound proof! I could hear toilet seats dropping, guy next door sneezing, toilets flushing and every conversation in the hall way. My apt is way more sound proof.
Good 6.0
Pros: Our son lives nearby & I love that I can walk from this hotel to his apt which is in the Addison "village". There is also a beautiful park that I & my service dog love to walk in. We stayed here when it was the Holiday Inn & everything was clean, well-kept & easy. The change to Radisson has brought renovation & new staff. Let's just say they have a ways to go before it's complete & comparable to the HI days.
Cons: Short-staffed. The front desk was often un-manned. The once cheerful dining area is now closed. There used to be self serve coffee & water. Not anymore. The once beautiful lobby is now a jumbled mess. One of the two elevators was out of order. The renovations make the hotel look unkept & disorganized. The trash cans outside seemed to always be over-flowing. Their wifi was inadequate. I did use the pool & it was clean & refreshing.
Good 6.0
Pros: Room was spacious and clean even though it was a bit old.
Cons: The elevators are old and didn't feel safe.
Excellent 8.2
Pros: People At the hotel were friendly
Cons: Sometimes it took awhile for the receptionist to come to the front desk
Good 6.5
Pros: Holiday inn at tulsa you get free beak fast and the price is the same. Here u pay extra if u want breakfast. Elevators are squeekie. Dint feel safe
Cons: No complementary breakfast free of charge like others Hollidays inn,
Okay 5.0
Cons: There was a water problem that they thought was originating from our room so they called and woke us up at 1:30 in the morning to have us check, which was understandable. However, we were kept up almost all night with them hooping and hollering about it in the lobby which we could here loudly from our room. They continued to bother us the next day about it even after they found it was not our room. There was also a homeless person asleep in the stairwell inside the building. This made my wife feel very unsafe.
Radisson Hotel Dallas North Addison - Addison
Rated #11
7.5
Good 7.5
Based on 911 reviews
Details
Reviews
C$ 149

Cleanliness
8.0
Comfort
8.2
Facilities
4.0
Location
8.6
Overall
5.0
Overall 7.5 Good
Based on 237 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
4.0
Location
8.6
Overall
5.0
Cleanliness
8.3
Comfort
8.5
Location
9.0
Services
8.3
Staff
8.2
Cleanliness
7.8
Comfort
7.8
Location
8.1
Services
7.6
Staff
7.7
Cleanliness
8.3
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.9
Cleanliness
7.9
Comfort
8.2
Location
8.7
Overall
6.0
Services
7.5
Cleanliness
7.1
Comfort
7.3
Location
8.4
Services
6.9
Staff
7.1

Excellent 8.0
Pros: The hotel was nice and I liked that they were updating.
Cons: There was people that would sit in the parking lot day and night drinking and blaring music. They would be right by the pool. The rooms could use a broom or vacuum for the people staying to use.
Mediocre 2.0
Pros: Friendly staff & good location
Cons: Roaches infested , hotel hall smelled horrible, elevator stopped working on morning.
Excellent 8.0
Pros: The price was great and the hotel was nice. friendly staff. Liked the queen-suite room.
Cons: We never did get room service for cleaning during our 3 night stay.
Excellent 9.0
Pros: Very nice front desk staff, clean, spacious room
Poor 1.0
Pros: I didn’t enjoy my stay so I ask for a full refund and still haven’t gotten it
Cons: Everything about it
Poor 1.0
Cons: this hotel charges exorbiant pet fees, the cost exceeds one night of staying there and does not accept emotional support animals. I could not afford the extra $150, so I was forced to sleep in my car
Good 7.0
Cons: I reserved a room with shower because my wife was having hip replacement surgery the next morning. When we arrived , we were told that room was not available. That was very upsetting.
Excellent 10.0
Pros: Free breakfast, free parking, free laundry, spacious rooms and great staff!
Cons: All washers were broken, except for one. ¿¿
Mediocre 3.0
Pros: Awesome breakfast and staff
Cons: Carpet missing and elevator did not work what’s more to say.
Excellent 10.0
Pros: Love the mini suite experience..small kitchenette... extra sink
Cons: 1st visit was Great...2nd visit . found someone's food in microwave..and was put in room across from someone using medical marijuana..the whole walking corridor smelled like a dead skunk .and the people in room were very loud. Till late in Night..
Excellent 9.0
Pros: Was clean, and accommodating. Great location.
Cons: Hallway under construction, but was clean.
Excellent 10.0
Pros: The service was phenomenal and loved the size of the room!
Mediocre 2.0
Pros: The staff was nice.
Cons: The whole bottom floor of the building i was in, which was building #2 was torn up, under construction, no carpet in the hallways, wall paper ripped off. Embarrassing.
Excellent 10.0
Pros: Huge room.. kitchen..
Cons: No
Excellent 10.0
Pros: Friendly staff, comfortable beds, the room was large with plenty of room to move around. The small kitchen was very nice as well as the sofa. It was very comfortable to relax after a long trip.
Cons: It was a little difficult to get to and the elevator was hard to find. No real negatives just a few tiny inconveniences. I¿d stay here again in a heartbeat.
Excellent 8.0
Pros: The location was kool
Cons: Yes the room we were given the toilet didn¿t flush after every use and there was like chipped paint on the toilet seat making very unattractive. Like how much is a toilet seat to repair $20 this is so simple of a fix.
Excellent 10.0
Pros: Rooms are clean
Cons: They need to fix the smell of stagnant water in the hotel.
Poor 1.0
Pros: nothing
Cons: they are inconsiderate
Good 6.0
Pros: Location.
Cons: Management was so rude! All of the other staff were great!
Okay 4.0
This is a basic, inexpensive hotel. Rooms are a good size, with full fridge, cooker but no plates. Free breakfast is limited. Staff are friendly. Needs a bit of a refresh.
Mediocre 3.0
Pros: The room was nice and clean.
Cons: Greatly disappointed by the location and lack of cameras. Our truck was broken into and almost taken. Would not recommend this hotel to anyone.
Good 6.0
Pros: the younger black woman(manager?)who checked me lateish at night on the 24th was absolutely amazing. i had a very rough and tiring day & she worked w/ me w/ the deposit and misplaced my ID for a moment so she accepted a picture of it emailed! so grateful!
Cons: diff receptionist said id have to pay for towels bc theyre discolored?dyed hair bleeds,i doubt i¿m the first.also sometimes i wipe my face & get a little makeup on it.if i have to pay 4 them,i¿d like to keep them ¿¿¿¿¿¿¿room 118
Poor 1.0
Pros: Very little was good.The breakfast was nice and A afrocentric young lady with blue hair.I didnt get the chance to enjoy what was falsely advertised. The gym or wash didnt wasn't available.The room service problems on a handwritten note on key card.
Cons: My window was chipped n broken up n $1 locks. I have pics. Unbelievable. Water faucet turn n linkin. Roaches n 2 flies killed. Dogs noisy room service after givin a maid passing by my beddin non returned after callin n promised I am on a cane n struck
Poor 1.0
Pros: Location
Cons: The staff. Hotel description said pet friendly. I checked in, no problem. When we went out the receptionist yelled at me saying ¿you didn¿t pay for the dog fee¿.$75. She told me I had to pay otherwise leave. When I checked my card she charged $1
Okay 5.0
Pros: under remodeling, listed as a hot breakfast NOT! No beverages, granola bars nothing else no housekeeping almost no staff
Cons: all of the above Once upon a time this was a nice a hotel but it has seen better days The location was great, the best thing about the hotel
Poor 1.0
Pros: The pool was open and clean.
Cons: Coffee pot was dirty, bed and couch were cheap and uncomfortable, full hot breakfast was small pancakes wrapped in cellophane a few fruit and cereal. Coffee was out. No protein. Horrible. I stayed at this property for the full hot breakfast.
Good 7.0
Pros: Everything was good.
Cons: It said no deposit online but you pay a $100 deposit when you get there so thats a lie.
Okay 5.6
My room daily cleaning service was poor. I had to ask cleaning many until they did it.
Good 7.0
Pros: Breakfast
Okay 4.0
Pros: Location
Cons: Water bugs were in the room. Room didnt cool very well. Front office guy that I had to deal with was a total JERK!
Good 6.0
Pros: Very friendly front desk staff.
Cons: No hot water on 3rd floor. Cleaning staff very loud in halls.
Mediocre 2.0
Pros: Breakfast
Cons: Staff, no cable on tv
Mediocre 2.0
Pros: The staff was nice and accommodating.
Cons: Of course. The roaches Thin walls Loud guests Unflushed toilet Iron that wouldn''t get hot Spiders in my bed, spider bite
Okay 4.0
Pros: Location Good breakfast choices
Cons: Old hotel that's been renovated. 2.5 stars at best!
Good 6.0
Pros: Large clean room and friendly desk staff.
Cons: Breakfast was extremely dissapointing. By 845am all the eggs were gone, staff said they sent someone out to buy more but they never materialized. Potatoes also ran out, the tray sat empty for 15 min at a time. I left hungry and not happy.
Good 7.0
Cons: Noisy.
Good 7.0
Pros: Morning breakfast taste & options were Excellent!!!
Cons: The back building (where my room was) had trash on floor of hall but my main complaint is that all doors are loud closing, I could hear the elevator ding from down the hall,the last thing is that there was no attempt to dampen any noise ouside room
Good 6.0
Pros: Price
Cons: Dirty fork in room. Towels rough
Good 7.0
Pros: Convenience
Cons: The smell on 3rd Floor Hallway was not plesant.
Staybridge Suites Dallas-Addison - Dallas
Rated #12
7.5
Good 7.5
Based on 237 reviews
Details
Reviews
C$ 139

Cleanliness
7.3
Comfort
7.6
Facilities
7.6
Location
8.6
Overall
7.0
Overall 7.4 Good
Based on 180 reviews
Cleanliness
7.3
Comfort
7.6
Facilities
7.6
Location
8.6
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.6
Comfort
7.2
Location
8.4
Services
6.7
Staff
7.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
9.0
Comfort
8.8
Location
9.1
Services
8.7
Staff
8.9
Cleanliness
6.1
Comfort
6.4
Location
8.3
Services
5.9
Staff
6.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.6
Overall
5.0
Cleanliness
6.5
Comfort
6.8
Location
8.0
Services
6.5
Staff
7.3

Excellent 9.0
Pros: best location
Cons: phones didn’t work in either rooms. missing remote in one room. I called staff twice
Good 6.0
Pros: Location
Cons: I didn't like the attitude of the receptionist Had to go back to the desk because key didn't work for either door She was suppose to do it over and it still didn't work The entrance door by the room didn't work had to put a brick there to prop it open Carpet in the room was wet
Excellent 10.0
Pros: The suite was great! I enjoyed the king sized bed with the doors to separate it from the living room with the pullout couch. The breakfast had lots of options and the bacon was delicious!
Cons: The thermostat in the suite didn't seem to work correctly (or maybe it was operator error). But the fan kept it nice & cool though.
Mediocre 3.0
Pros: The location was close to work and the room was big enough for my toddler to run around and play in. But as soon as we stepped into the first room, we knew something was wrong.
Cons: 1. We had to switch rooms at 1am because the first room we were in, the toilet wouldn't flush. 2. The couch was visibly ruined from cat scratches and broken to to the point it wouldn't pull out into a bed and veryuncomfortable to sit on. 3. The kitchen's doors were broken and wouldn't shut. 4. In the new room, there was leaf debris all over the floor from the door that we had to clean up ourselves 5. The phones didn't work. 6. I had to purchase utensils, cleaning supplies, strainer, etc. and cheap pots and pans due to the ones in the room were burnt beyond repair. 7. I almost fell 3 times taking a shower in the bathtub but the front desk had no solutions. I ended up purchasing a bath mat and grab bar from CVS. None of us could handle a fall right now. 8. Even though the room said I had free wifi, I had to purchase internet, 20 dollars for 4 days. 9. The internet wouldn't stay on, and so for most of the time we had spotty internet that was turned off in the night. 1. There was no TV guide but instead a scrolling list of channels, but this information wasn't provided to us until we asked. So we had to purchase a roku and internet just to get age appropriate television for my 2 year old. 11 When I did finally make dinner, my brother tripped on the very long phone chord that was next to the dining room table. When he fell, one of the very thick ceramic plates shattered and almost went into his face. 12. When I ran to the front desk, swollen ankles and all asking for help (we couldn't call the room on the phone) the attendees were concerned but handed me a vacuum cleaner for me to drag back to my room for me to clean up the mess at 11pm. That was the last straw. Ellis and the girl attendee were helpful and I'm sorry for being so upset at them, but I honestly don't think they really know how horrible these rooms are.
Excellent 10.0
Pros: please make you feel welcome
Cons: it was dirty
Good 7.0
Pros: The room was big enough for five people and the hotel had a good breakfast
Cons: The cleanliness of the room should’ve been better than it was, and it’s a dog friendly hotel, and it smelled like it. It’s plenty of hotels out there that’s dog friendly and when you walk into the rooms you can never tell a dog was there.
Okay 4.0
Pros: nothing
Cons: Dog poop outside th room on the sidewalk. Toilet stopped up and i had to unstop it.
Poor 1.0
Cons: Our bathroom for the two days that we stay there with smell like cigarettes and marijuana to the point where we had to close the door to keep the smell out. Both mattresses had urine on them. Couch and chair was filthy we didn¿t even sit on them.
Okay 5.0
Pros: More outdated than most other hotels under the Hilton Homewood Suites brand. Carpets, beds, desk really should be replaced. It¿s like staying in a 90¿s hotel. Breakfast was better than average. Decor was disappointing.
Cons: Old and dirty looking carpet. Uncomfortable worn out old bed. Desk was wobbly. Shower dated back to the 90¿s.
Poor 1.0
Pros: Not much.
Cons: Roaches and dog poop smell.
Excellent 10.0
Pros: Everything was perfect.
Cons: No
Poor 1.0
Pros: The location
Cons: I was falsely accused and charged for smoking in the room however the manager refused to entire the room to confirm if there was smoke smell coming from my room
Excellent 10.0
Pros: It had everything I needed
Cons: Just not having the proper cleaning items for dishwasher
Okay 5.0
Pros: The staff was excellent and took care of our concerns and requests expeditiously.
Cons: Our bathtub was backed up and we were taking showers in standing water. Terrible!!!¿¿
Excellent 8.0
Pros: It was like staying in a mini apartment for the weekend. Spacious, clean and for a great price.
Poor 1.0
Pros: Hated this hotel in every way. Left after being there for 3 hours. Room wasn¿t ready until 4:00. Cheap built and old so people above us were way too loud because of it. Called front desk and nothing changed. We had to purchase two rooms somewhere else.
Cons: Hated our stay here. Left after 3 hours.
Excellent 9.0
Pros: The pool and location.
Cons: The area by the elevator smelled like someone had been smoking inside and the American flag above the office was faded, torn in half, and frayed. Either take the flag down and not have one or put a new one up but don't leave that disgrace up there.
Excellent 10.0
Pros: I enjoyed the size of the room and was clean. The staff was  very nice. I would definitely book again.
Excellent 9.0
Pros: The location and lots of room
Cons: no not at all
Okay 4.0
Pros: Location
Cons: Food services - missing items, not careful about hygiene Housekeeping - missing replenishment Building and infrastructure - not up to Homewood standard Billing - I was over billed and expect the refund in 2-4 weeks
Okay 5.0
Pros: Location close to shopping and restaurants
Cons: Mediocre in so many ways. Questionable in other ways. This is not a three star hotel.
Poor 1.0
Pros: Location
Cons: Room was NOT ready for 90 minutes past check in time, privacy intrusion, bad experience
Excellent 9.0
Pros: The staff at front desk and food services was friendly and helpful. The breakfast was good. The evening reception snacks were amazing and a pleasant surprise perk to the hotel stay.
Cons: The location was away from where we needed to go but it was manageable - nothing you guys can do about it.
Okay 4.0
Cons: no hot water in the evening
Excellent 10.0
Pros: Great location, breakfast and room.
Cons: Ladder was left at the bottom of the stairs that I had to move in order to get up to my room.
Excellent 10.0
Pros: The hotel exceeded my expections. The entire staff was friendly and courteous. The hotel was in a good location.
Mediocre 3.0
Pros: The location
Cons: Several things!! I called in and told them I would be late and when I arrived the lad had me as a no show. It was so dark & I felt so unsafe!! Shower door would not close. The front desk lady looked a hot mess!! Very disappointed at a Hilton Hotel!!
Excellent 9.0
Pros: Location, amenities, and cleanliness.
Cons: Breakfast needs improving. Eggs and sausage dry and overcooked every morning. Need more entree variety from day to day.
Good 7.0
Pros: Separate bedroom. Kitchen
Cons: No light over sink. Kind of dark in that area.
Good 7.0
Pros: A nice place to stay and relatively quiet.
Cons: Not being able to get to our room in a reasonable amount of time. Also they served tater tots at breakfast that were basically inedible.
Good 6.0
Pros: Room was nice - dark and cool on a meltingly hot day. Bed was very comfortable
Cons: I wish I knew it was under construction. Construction dumpsters took up a lot of parking spots near the elevators. Workers propped open a security door with a mat so just anyone could get in. Very dusty and dirty on construction level.
Okay 4.0
Pros: Apartment feel
Cons: Massive cock roach on bathroom floor. Moved rooms. Remodeling and very aged rooms
Good 7.0
Pros: The kitchen the bed
Cons: Needs renovations found rust in certain parts.
Good 6.0
Pros: Great area
Cons: It smelled old
Okay 4.5
Pros: The breakfast was good. The main room and the pool area was well kept. The location is great, close to restaurants and businesses.
Cons: The room furnishings were very worn. The leather chain in my room had peeling arms and the couch had seen much better days. The bed while comfortable, squeaked every time I moved. The neighbors could be heard walking and talking above my head so if you do decide to stay, request an upper floor.
Excellent 8.5
Pros: The staff was great. My room was comfortable. I will be back!
Cons: I wish the pool and patio area was upgraded. It looked old and run down. With an updated look and ammenties this could easily be a full 5 star review!
Excellent 9.0
Pros: Good size rooms and the kitchen amenities helped with the late night snacks :)
Cons: We kept getting lost trying to find our way to the lobby from our rooms..a few more signs around the buildings would be helpful.
Homewood Suites Dallas-Addison - Addison
Rated #13
7.4
Good 7.4
Based on 180 reviews
Details
Reviews
C$ 177

Cleanliness
7.8
Comfort
7.8
Facilities
5.6
Location
8.3
Overall
6.4
Overall 7.1 Good
Based on 502 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
5.6
Location
8.3
Overall
6.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
7.3
Comfort
7.3
Location
8.0
Services
7.1
Staff
7.3
Cleanliness
5.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
7.8
Comfort
7.6
Location
8.4
Services
7.4
Staff
7.6
Cleanliness
8.0
Comfort
8.1
Location
8.6
Services
8.0
Staff
7.4
Cleanliness
7.9
Comfort
8.0
Facilities
8.0
Location
8.4
Overall
8.6
Cleanliness
8.2
Comfort
8.1
Location
8.7
Services
8.0
Staff
8.0

Good 6.0
Pros: No breakfast good location
Cons: Disappointed pool was yucky Only room available was upstairs and we are seniors, even though we precooked
Excellent 10.0
Pros: Pool was beautiful and inviting; room was spacious; bed comfortable; A/C worked great; coffee hot and delicious; microwave and refrigerator; hardwood floors; location; amazing restaurants within walking distance! I like checking crime online in new places and was relieved to find this area is safe. We felt comfortable to walk around everywhere seeing the sights and enjoying the nights.
Good 6.0
Pros: The pool is useable
Cons: How the clerk at the front desk was very unprofessional & doesn’t even try to communicate& then gets upset & says he doesn’t charge .urea’s sn
Poor 1.0
Pros: The front office manager I guess for the day on 5/14/2022. Was very rude to me as I was checking out.i had to call a lyft for a ride seeing that I have orthopedic boot on my left foot and couldn't walk away approached me twice telling me to leave the property as I tried explaining I couldn't walk a long distance on just one good foot seeing that the night before the property didn't have a problem taking 91 of my money the night before and I've been to the property quite a bit the last past 2 maybe 3 years but this stay will be my last I planned on family staying there for the 4th of July holiday but that's out of the plans as of yesterday.
Cons: The way I was treated like I was trying to be a person hanging out to beg or bother the other guest when I was simply waiting on a lyft to leave the property
Excellent 8.0
Pros: Location, property was clean and was close to restaurants, shopping and freeway access.
Cons: N/A
Mediocre 3.0
Pros: Staff was great
Cons: You have roaches in yhe rooms...My compnay will never book here again!
Excellent 10.0
Pros: Right in the center of restaurants and close to shopping and freeway access
Cons: N/A
Excellent 8.0
Pros: It was convenient to work. Clean and quiet. Parking could be a little better. Overall meet satisfaction.
Cons: Extra pay than quoted. Parking had some blemishes due to road construction.
Good 7.0
Pros: The manager mike is always helpful.
Cons: It’s one guy there that is rude & tries to say something is done wrong rather then listen. Also he’s unprofessional.
Excellent 9.0
Pros: Clean and easy to find
Cons: Had a small walk to get to my room and couldn¿t park near my room door but no big deal
Excellent 10.0
Pros: I loved the modern décor and furniture. It was very clean and looked just like the pictures on the website.
Cons: Not much to complain about everything worked, the staff was great, and I would definitely go back.
Okay 5.0
Cons: Office staff is very rude.
Poor 1.0
Cons: An incredible amount of roaches crawling everywhere, got switched to a new room with no heat, I¿ll never go back there
Poor 1.0
Pros: I had a bad experience with motel 6. First I paid double for one night of my stay for the room and not to mention the roaches that I encounter during my stay at this hotel. I tried to get a refund on my room for the double cost of the room but was told it
Cons: Was my fault for paying double on my room with the roaches
Good 7.0
Pros: Right off Beltline in Addison¿s restaurant row
Excellent 10.0
Pros: Clean and quiet, big room
Cons: No
Good 7.0
Pros: Laundry room and swimming pool
Cons: Shower was awful. Zero pressure
Excellent 8.0
Pros: Great location!
Cons: N/A
Okay 5.0
Pros: Location
Cons: Cleaning
Okay 4.0
Pros: Location
Okay 5.0
Pros: The location.
Cons: The motel definitely needs some remodeling and there was a couple who lived there that where screaming and slamming doors.And it smelled like urine when u walked past there room. My AC was loud. I would not stay here again.
Mediocre 3.0
Pros: The location!
Cons: The staff was horrible, the same guy in the day time always rude and a liar! I guess he forgot I was the guest from the day before I asked him for the latest check out time he told me 11, but when I called days before he told me the latest was 11:45
Excellent 10.0
Pros: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!
Cons: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!
Excellent 8.0
Cons: No shampoo floor wasn’t carpeted and at night there were a few vagabonds but it was quiet. Bed was comfortable.
Excellent 8.2
Pros: It's a Motel 6 so do not expect fluffy towels, coffee makers or ....anything extra..not even internet service. BUT, if you want a clean room (which are few and far between at Motel 6, Red Roof, etc.) and save $35 over the next higher level of hotel and u don't have to pay a pet fee, this is your place. Nice, professional staff. Lots of restaurants within walking distance.
Mediocre 2.5
Pros: Nothing with the exception of the nice pillows.
Cons: First, 3 police were on sight when we arrived so it was sketchy from that point. The roaches came out as soon as we turned the lights out. 4 in the bathroom, 2 dead under the bed and 3 crawling across the ceiling. Also the cable was limited, the majority of our channels were Spanish but shouldve been English(tbs,TNT, ...) The icing on the cake was with the front desk calling my room at 12:45p threatening to call the police if I wasn't out In 10 mins. My family and I planned on staying at this location throughout the end of Hurricane Matthew.
Okay 4.2
Cons: No wifi available. The bathroom floor was rotting from a leak somewhere. Mystery stains on the walls near the sink.
Okay 4.0
Pros: The room was ok except for water that was always on the floor from the air conditioning and the room was just not attractive and had a stark bare look.
Cons: water on the floor
Okay 4.3
Pros: Was cheap for the area
Cons: Staff was rude, room was small and outdated.
Motel 6 Dallas - Addison - Addison
Rated #14
7.1
Good 7.1
Based on 502 reviews
Details
Reviews
C$ 100

Cleanliness
6.5
Comfort
6.6
Facilities
8.0
Location
7.5
Overall
8.0
Overall 6.1 Good
Based on 645 reviews
Cleanliness
6.5
Comfort
6.6
Facilities
8.0
Location
7.5
Overall
8.0
Cleanliness
5.8
Comfort
6.0
Location
7.2
Services
5.6
Staff
6.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
6.8
Comfort
7.0
Location
7.8
Services
6.7
Staff
7.3
Cleanliness
7.1
Comfort
6.7
Location
7.5
Services
6.6
Staff
7.3
Cleanliness
6.9
Comfort
7.1
Location
7.7
Services
6.5
Staff
7.3
Cleanliness
7.1
Comfort
7.0
Location
7.8
Services
6.6
Staff
7.5

Okay 4.0
Pros: The staff was good and supportive.
Cons: This is an older hotel nothing updated about it and smelled like smoke throughout the hotel. It said 100% non-smoking but wasn't.
Mediocre 2.0
Cons: Smoking weeds every were
Mediocre 3.0
Pros: the swimming pool was open and available
Cons: this property is advertised to serve breakfast included with your stay but when you they didn’t have any. The room was not wiped down properly old water marks left on desk and sink area. we also found left over makeup from previous occupant. The swimming pool was open but they used way too much chemicals, the smell hits you before you enter the door. The staff are rude and pretend that they don’t see.
Okay 5.0
Pros: Price was great
Cons: There was bugs and it was dirty outside and it smelled
Mediocre 3.0
Pros: The room was in great condition
Cons: No hot breakfast,no Jim available , and I've called the day after concerned my security deposit and then told me to hold then they hung up and after that I can turn trying to call them but they would not answer.
Mediocre 2.0
Pros: The rooms are large and cheap.
Cons: Staff is horrible. They are very rude and talk down to the guest, as if you should be privileged to be in their presence.
Excellent 10.0
Pros: Staff is always helpful, room is clean, great location.
Cons: Not much water pressure in the showers.
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: The location is pretty good
Cons: The hotel smelled like Marijuana,there was no breakfast,stuff was broken in the room, the bathroom lights did not work, overall the hotel is pretty crappy.
Excellent 8.0
Pros: good price
Cons: the dial to turn on the shower was broken and fell off multiple times. I was to lazy to make a big deal of it during my stay but it was a problem.
Good 7.0
Pros: Great price with a great room. Indoor Pool.
Cons: Breakfast is a snack cake, staff needs to become friendly, poor maintenance in common areas. They are using COVID as an excuse to under perform as Hospitality.
Okay 4.0
Pros: Indoor pool
Cons: Advertised hot tub and breakfast. No hot tub. Breakfast was a honey bun and terrible coffee. Room was clean, halls were not. Halls smelled and had not been vacuumed in quite a while. Bathroom door had been kicked in, no latch. Somewhat run down.
Mediocre 2.0
Pros: Location
Cons: Breakfast was not provided one day. Towels, shower curtain and sheets had holes on them. There were bugs inside the comforter. There were clothes from the guest before me. Someone came loudly and disrespectfully in the morning to check the fire alarm.
Mediocre 3.0
Pros: THERE IS NO BREAKFAST AS ADVERTUSED. Pick another hotel.
Cons: I have stayed quality inns around the country. This was the worst. There was furniture packed on the entry way. It looked like they had projects going on a/c, uncovered equipment, so on. The smell of mariuana thoughout the floor. The toulet didnt work
Poor 1.0
Pros: It was big
Cons: It was dirty no towels the toilet was broke and I still don¿t have my deposit back not worth $---
Good 7.0
Pros: A very warm indoor pool
Cons: The sofa was old and not firm enough in our room. It is an old hotel. Breakfast was an apple pie of really bad quality.
Mediocre 2.0
Cons: Bad neighborhood, bad room , bad staff , room was not clean, roaches, I hated it
Poor 1.0
Pros: Absolutely nothing
Cons: Everything...no comforter on bed, asked for king room had two full size beds, no curtains on windows, cold showers, stains on box spring an sofa...worse room I ever stayed inn
Poor 1.0
Pros: That I never have to go back to it. Did not like(Continued below). 1. Hallways and stairs were littered and filthy.It was not much better my previous stay. 2. The hotel clerk did not greet me just stared at me.I asked to check in five ten minutes and
Cons: (Dislikes cont from above ....she told me to come back. 3. I left three items in the room that were STOLEN. When I went back the same desk clerk told me nothing was brought to lost and found without even looking. Its simply not true and I demand a refun
Mediocre 3.0
Cons: Woke up with cockroach crawling on me. Smelled like cigarettes
Good 6.0
Pros: location.
Cons: Found a empty bottle of soda and food under the bed. Smelled like Mariguana was being smoked at all times. As I walked in to check in people were being arrested.
Mediocre 3.0
Pros: Indoor pool was nice.
Cons: Room had not been cleaned, including no change of bedding; toiletries and hand towels had not been provided; previous occupant's wet towel still hanging on the shower. I believe they have staff shortages. Also not currently serving breakfast due to COVID
Okay 4.0
Cons: White powder substance on end table upon arrival. 2" cockroach in room. 1 bed leg was damaged.
Poor 1.0
Pros: The desk clerk addressed me by my sir name as I initially walked up to the counter.
Cons: A/C barely worked. Microwave was dirty and barely worked. Fridge DID NOT work. A light bulb was burnt out; when I told front desk they handed me a bulb to replace myself. The door dead bolt fell off the wall. Worst was the filthy, sticky floor!
Poor 1.0
Pros: Nothing
Cons: The room spelled like pee
Excellent 10.0
Pros: Had to ask for towels weren¿t any I. The room but they brought them right away
Excellent 10.0
Pros: Great price great room
Good 6.0
Pros: The room size was good size
Cons: The ceiling was leaking over the garden tub (luckily) and ceiling fan looked like it was going to fall.
Excellent 9.0
Pros: The location was excellent
Cons: Lots of foot traffic in and around the hotel. Homeless waiting in the fields
Mediocre 3.0
Cons: Rundown, worn, furnishings, cigarette burns, holes in everything. Transient type hotel. People working on cars in the parking lot.
Poor 1.0
Pros: I did not like anything about this hotel. We checked in and less than 5 minutes after checking in we checked out.
Cons: There were so many red flags with this hotel, there were so many concerning people outside of the hotel, inside there was a lady talking to the front desk clerk how she just got her "fix" the night before. The room wasn't any better very CONCERNING!!
Excellent 9.0
Pros: Spacious room
Cons: Housekeeping no english ,
Okay 4.0
Pros: It was available
Cons: There was mold in the bathroom.the mattress was lumpy. Luckily I had my own disinfectant cleaner with me...I doubt much was cleaned in the room. The elevator was dingy... this place was barely a 1 star...no way it should be ranked 2.5
Okay 4.0
Pros: Price
Cons: The bed linens had cigarette burns in them and the hotel was not serving breakfast as had been advertised
Excellent 9.0
Pros: Staff was awesome!
Cons: Other hotels are serving breakfast again. Not here! That was a surprise and a drawback.
Excellent 9.0
Pros: Everything
Cons: Nope
Mediocre 3.0
Cons: The smell , the lack of cleaning,
Poor 1.0
Pros: Location.
Cons: No towels for two days. Bathroom light above mirror not functional. No bulbs, and light cover placed on bathroom counter.
Poor 1.0
Pros: Nothing
Cons: It¿s a couple of things that I was not pleased with Quality suites one the elevator didn¿t work and once me and my daughter got up to the 3 floor where the room was located it wasn¿t clean then he move use to the first floor and that room was ful
Mediocre 3.0
Cons: Elevator had no buttons to push-just wires hanging out. The room had no fire sprinklers. This hotel is totally out of compliance with the fire codes! The carpet in the hallways were dirty.
Excellent 10.0
Pros: The hot showers, the fluffy bed, and how clean the hotel was.
Cons: No more breakfast was served on the mornings due to the COVID-19.
Good 7.0
Pros: The location was perfect for my meeting the next morning. The male night hotel attendant was very professional and friendly. There should be more personnel like him.
Cons: The morning female attendant was borderline rude and very unfriendly. She did not speak with me and did not even look at me when I turned the keys in. The to go breakfast was nothing that I eat.
Excellent 9.0
Pros: The room was clean and great price and location
Good 7.0
Pros: It was nice with lots of room in the executive suite. beds were pretty good. Large shower. The in-room jacuzzi was nice at first but the chemicals were way to strong.
Cons: Someone's shoes were left in our room. The in-room hot tub had such strong chemicals that it made us both very sick with bad head aches and my wife started to blackout from the chemicals in the water.
Okay 5.0
Cons: The clientele on the second floor in rooms near me were cursing, yelling, banging on our her guest rooms. They were in the hallway threatening to fight. I was close to calling the police. I was afraid that if I called the manager he might get hurt.
Good 6.0
Pros: The location was very convenient for all my needs. Staff was very polite.
Cons: The pool made me and my entire family sick! We were sick for a couple days. I believe either it was not cleaned or too much chemicals in the water.
Poor 1.0
Pros: Area
Cons: Smoke
Okay 5.0
Pros: The room was nice and big.
Cons: It smelled like smoke in the lobby and the hallway to our room had a bad oder.
Good 7.0
Pros: Cheap, spacious & location
Cons: Rude staff on a morning shift at front desk. Extremely high incidental fee.
Good 7.0
Pros: Location
Cons: Restroom had plumbing issues
Okay 5.0
Pros: Location
Cons: Needs update! Carpet in hall and room very old.Room needed painting badly. Only one ice machine on first floor. I was on third. Website deceiving for standard room. Assumed two beds. All r suites so king w couch that made out. Old uncomfortable mattress.
Okay 4.0
Pros: Location
Cons: The walls are really thin I can literally hear people conversation and see when there light was on and off NO PRIVACY
Good 7.0
Pros: This hotel was a wonderful bright spot in a series of unfortunate events in our lives right now.
Cons: They randomly charged a $20 pet fee for my service dog, even though we had disclosed her presence. They even sent a guy to talk to me and then charged the $20 anyway, without first asking me to complete paperwork required. Now I have to wait upwards of 2
Excellent 8.5
Pros: Clean Great location Good staff Good restaurants are with-in 75 yards of front door
Cons: Pool and breakfast are only on-site perks
Quality Suites Addison-Dallas - Addison
Rated #15
6.1
Good 6.1
Based on 645 reviews
Details
Reviews
C$ 107

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