Poor
1.0
Pros:
Absolutely Terrible THEY HAVE NO WIFI‼️‼️‼️
Cons:
Location
Okay
4.0
Pros:
i like everything . except the housekeeping they don’t knock the door and they want to come in and I was naked..!! it was horrible .
Cons:
they don’t have breakfast in Monday and we pay for breakfast ..
Mediocre
3.0
Pros:
location
Cons:
room, all the smell of marihuana
Good
7.0
Pros:
location and price
Cons:
Elevator 🛗 was not working. It has been working for a while, I heard. I know this industry has been hurt by COVID-19, but they need to fix the elevator!
Good
6.0
Pros:
Location
Cons:
The Elevator was broken. My room was next to a noisy machine just outside the window and also above the maintenance room. I found the noise levels to loud.
Good
6.0
The elevator didn't work the entire week I was there! No one ever came to clean my room or give me fresh towels. I had to find them and ask for them. They did the bare minimum when they cleaned my room before I checked in.
Poor
1.0
Pros:
Nothing
Cons:
This is not a 3.5 star hotel. There is no restaurant only breakfast. The towels were dirty and had holes in them. The elevator was not working and you can literally here ¿everything¿ going on in the room next door.
Excellent
8.0
Pros:
Personell customer service
Cons:
Yes. There's room for improvement.The elevator and ice machine on level 3 are broken and pool is dirty.
Excellent
9.0
Pros:
location and price
Cons:
the sofa bed mattress had a Lot of stains on it.
Okay
5.0
Pros:
Room was never cleaned during my stay. There was a domestic disturbance next door that was never dealt with. The hallways smelled like weed every afternoon.
Okay
5.0
Pros:
My room was clean and well maintained.
Cons:
No ice on my floor even though there was a machine. The pool was dirty.I also couldn't get a waffle at breakfast, really? There were only like 8-10 options available. For the number of Stars that they claimed I'd only give this place a 2 star
Okay
5.0
Pros:
In a convenient location
Cons:
The outside entrance was dirty. Curb appeal was very disturbing. One side of Elevator was not working.
Excellent
8.0
Pros:
Location
Okay
4.4
Stains everywhere, phones don’t work, staff always busy on their personal cellphones. Attitudes, don’t have access to extra blankets? No thank you. I’ll easy pass the next time for sure!
Excellent
10.0
Pros:
SERVICE
Cons:
NO QUESTIONS
Poor
1.0
Pros:
The elevators didn¿t work. No breakfast.
Cons:
Definitely not a g star.
Mediocre
3.0
Pros:
King size bed and first floor
Cons:
The front desk clerk was very rude upon checking in and they don't clean your room for 5 days
Good
7.2
No restaurant except for breakfast no bar or room service as stated on website.
Mediocre
3.0
Pros:
The hotel was convenient for the conference I had to attend.
Cons:
After a long day at the conference; I came back to a room that had not been cleaned. When the heat was turned on it smelled like burning wires.
Mediocre
3.0
Pros:
Great location. That's about it.
Cons:
There was NO hot water and the water pressure was terrible. It was impossible to shower. This was true at night and also very early in the morning. I'm pretty sure the desk clerk had been drinking. The smell of alcohol was powerful.
Excellent
10.0
Pros:
Wonderful hotel for the price. Updated with comfy bed, linens and pillows. Would recommend 10/10. Business related trip.
Mediocre
3.0
Pros:
Location was excellent
Cons:
There was a huge and nasty stain on the sheets. Emailed the hotel and still haven't gotten a response
Excellent
8.0
Pros:
Close to restaurants and main highways.
Cons:
I did not like the charge for breakfast and there was not a continental carry out breakfast. Although there wasn¿t a buffet, orange juice, breakfast bars, fruit, etc. would have been nice. Even the coffee was put away and nothing left for guest.
Excellent
10.0
Pros:
The room was nice the bed was very comfortable.
Cons:
No everything was good
Excellent
8.0
Pros:
Location and nice room
Cons:
Abusive neighbors¿loud screaming, etc. No ice on the third floor. Slow elevators.
Poor
1.0
Pros:
It¿s was very close to the venue we were going to.
Cons:
Elevator locked up and made terrible sound; literally thought it would fall. Front desk person did not seem too concerned about it, but he at least already had someone on the way. Being 6 month pregnant this was very scary. There was also dry vomit on bed
Good
7.0
Pros:
The staff was friendly overall
Cons:
Hotel is out-dated and not worth the cost I paid. Carpet was very dirty and there were spots all over the walls
Okay
5.0
Pros:
The First Attendant Was Very Kind!!
Cons:
WELL THE FIRST ROOM WE WERE ASSIGNED TO THE LIGHT DID NOT WORK..CHANGED ROOMS TO THE END OF THE HALL WHERE THE SECURITY LIGHT SHINED UNDER THE DOOR ALL NIGHT..THEN WE FOUND OLD ROSE PETALS THROUGHOUT THE ROOM!!!
Poor
1.0
Pros:
The hotel never cleaned my room. I¿m not a slob but no clean towels or coffee, or coffee mugs? Big fail.
Cons:
Accommodations were non existent
Excellent
10.0
Pros:
The staff was great, very pleasant.
Cons:
Coffee was the only complimentary item available
Okay
4.0
Cons:
Honestly, this was the worst hotel check in experience I¿ve ever had. Computer excruciatingly slow. Staff gave me a dirty room at first, had to get a another. Older hotel.
Excellent
10.0
Pros:
The check in and all the help they gave upon arrival.
Cons:
The second day when I extended the desk clerk was very rude about having to check in again. I already spoke to someone hour earlier. She came at me really rude and then made sign papers about all the charges if I smoke. I was offended because I never did
Okay
4.0
Pros:
Location and spacious.
Cons:
Front desk staff rude, unfriendly, lie about policies each time i stay there. Wanted to charge me 25.00 to check in at 2pm. Previous stays ive checked in at 1pm. Again, front desk staff is HORRIBLE.
Okay
5.0
Pros:
The location worked well for us!
Cons:
Our room could have been a little cleaner. We found a piece of dog food on the floor. Also, the hotel did not have any bottled water.
Good
7.0
Pros:
Staff was great - very nice.
Cons:
Pool was unavailable, not cleaned. Restrooms on first floor, near lobby, not working. No housekeeping of room - had to ask for extra towels and toilet paper.
Okay
5.0
Pros:
The front desk attendant was very friendly and professional.
Cons:
The room could use a good deep cleaning. I was told at 7am I could check in at any time for a $50 fee. At 6pm my room still wasn't ready. There was still trash on the floor when I finally entered the room. Loud elevator noise all day & night.
Mediocre
3.0
Pros:
The hotel was close to my conference and had access to bus.
Cons:
hotel failed to notify that they had canceled shuttle service due to Covid. I also had to change rooms Friday night because they were multiple parties happening in the hotel. Lots of disturbing activities was heard. Did not feel safe
Good
7.0
Pros:
The best thing about this hotel was how the room is laid out. I was in a King room that had a small sofa and a desk. It really gave me the ability to relax after a long day and/or be able to work. The bed was comfortable.
Cons:
The heat on the floor was set to 80 and I had to keep turning the air conditioner on in my room to try to get the temperature down to something more reasonable, which is weird when it is cold out. Also broken phone and wifi was out one day.
Okay
5.0
Pros:
average impression; nothing special.
Cons:
not enough detail to overall cleaniness/maintenance whether inside the room or in the hallways. Toilet did not flush tissue; water pressure low and slow. Hair from previous guests in bathtub.
Okay
5.0
Pros:
The room was big and comfortable
Cons:
The rooms were old and very worn out. Also, the pool was full of leaves and trash as well.
Mediocre
2.0
Pros:
Location
Cons:
Itââ¬â¢s old and in need of an update. Card key on door failed every day, needed repairs. Card keys had to be reset at least once a day.
Good
6.0
Pros:
The location
Cons:
The room was not clean. There were crumbs on the sofa. There were stains on the sheets, the remote to the tv was sticky, but it was sealed in a bag labeled ââ¬Åsanitized.ââ¬Â I used my own sanitizing wipes to get the residue off.
Good
7.0
Cons:
Old
Mediocre
3.0
Pros:
The proximity to transportation and businesses
Cons:
Yes,first off, the room was stained on the walls and had two large cracks in the ceiling. Second, the ice machines were not functioning and no recompense was made by the hotel. Thirdly, the key cards had to be changed 4 times due to losing room access.
Poor
1.0
Pros:
The only good thing about the hotel was the night worker that actually had concern for the guests in the hotel.
Cons:
Walls are paper thin Broken glass in the carpet of the ââ¬Åcleanââ¬Â room, which my girlfriend found by stepping on Very rude and unhelpful GM
Mediocre
3.0
Pros:
location
Cons:
Found a louse (as in lice) on the desk in the room! Tub drain was closed and there was standing water that I stepped into when entering the tub.
Good
7.0
Pros:
It was clean & roomy
Cons:
It did not have enough towels $ phone did not work.
Mediocre
3.0
Pros:
The bed was comfortable. It smelled OK. The elevators worked. The outside was nice. It was quiet.
Cons:
There was no breakfast at 6:30 and still none at 7:45 when I left. No effort was made to make this right. I had to pay $15.00 extra to buy breakfast at a restaurant. I think I should be given $ to compensate for this.
Good
6.0
Pros:
Location
Cons:
Room not cleanup unless asked back door did not close elevator did not work properly and it took a week for the washers and dryer to work
Excellent
10.0
Pros:
Hotel and room were very clean
Cons:
There was no water for a while, but it was quickly fixed
Excellent
8.0
Very clean and quiet. Very nice staff
Poor
1.0
Cons:
no
Good
7.0
Pros:
Location is great , Clean, good welcoming staff and rooms are very good. weakness are Elevators are too slow, no breakfast, need more interior desgin touch
Good
7.0
Pros:
Location
Cons:
Phones did not work, outside doors would not unlock with hotel key. Duvet had dried food on it.
Mediocre
2.5
Pros:
The price
Cons:
the air conditioning was turning off and on which had the room very uncomfortable when taking a shower the water pressure went down to almost nothing for 2 minutes
Mediocre
3.0
Cons:
No shower curtain. Airport shuttle service hour and location.
Poor
1.0
Pros:
The staff was nice and friendly.
Cons:
I can say the room was messy when I checked in, and I booked a 3.5 star hotel, but this one only seemed like a 2-star compared to many other 3.5-star hotels that I stayed.
Poor
1.0
Pros:
I had there the worst experience with hotels in my life. The staff are totally helpless.
Cons:
The staff
Poor
1.0
Pros:
The front desk staff was uninformative, short and unfriendly. Not a plave i would reccomend for family..very cold, unpleasant vibes. Hotel is nice but below aberage for area
Poor
1.0
Pros:
Close to restaurants
Cons:
Rude, very loud, thin walls
Excellent
8.5
Pros:
Customer service and super comfy beds
Cons:
Not sound proof! I could hear toilet seats dropping, guy next door sneezing, toilets flushing and every conversation in the hall way. My apt is way more sound proof.
Good
6.0
Pros:
Our son lives nearby & I love that I can walk from this hotel to his apt which is in the Addison "village". There is also a beautiful park that I & my service dog love to walk in. We stayed here when it was the Holiday Inn & everything was clean, well-kept & easy. The change to Radisson has brought renovation & new staff. Let's just say they have a ways to go before it's complete & comparable to the HI days.
Cons:
Short-staffed. The front desk was often un-manned. The once cheerful dining area is now closed. There used to be self serve coffee & water. Not anymore. The once beautiful lobby is now a jumbled mess. One of the two elevators was out of order. The renovations make the hotel look unkept & disorganized. The trash cans outside seemed to always be over-flowing. Their wifi was inadequate. I did use the pool & it was clean & refreshing.
Good
6.0
Pros:
Room was spacious and clean even though it was a bit old.
Cons:
The elevators are old and didn't feel safe.
Excellent
8.2
Pros:
People At the hotel were friendly
Cons:
Sometimes it took awhile for the receptionist to come to the front desk
Good
6.5
Pros:
Holiday inn at tulsa you get free beak fast and the price is the same. Here u pay extra if u want breakfast. Elevators are squeekie. Dint feel safe
Cons:
No complementary breakfast free of charge like others Hollidays inn,
Okay
5.0
Cons:
There was a water problem that they thought was originating from our room so they called and woke us up at 1:30 in the morning to have us check, which was understandable. However, we were kept up almost all night with them hooping and hollering about it in the lobby which we could here loudly from our room. They continued to bother us the next day about it even after they found it was not our room. There was also a homeless person asleep in the stairwell inside the building. This made my wife feel very unsafe.