Hotels near Dallas Addison airport

Pros: The cleanliness and location.

Cons: Price was expensive

Pros: Needed a protein with the carb for free breakfast

Cons: Loud unattended dogs barking across the hall.

Cons: The cleaning was perfect, breakfast and facilities

Pros: Honestly Everything , Made You Feel Like Home .

Cons: Couldnt Check In Before 3

Cons: Everything was great...I love mi room it's like an apt.

Pros: Clean and good location

Cons: They were not open for us to get coffee or food as we were told, first thing in the morning. Disappointing.

Pros: It was a perfect staycation spot, very clean. And the basketball court and swimming pool was awesome! Even on site gas grill. The rooms were very spacious and staff was great! Close to all the popular restaurants.

Pros: The location.

Cons: The beds were horrible to sleep on, so uncomfortable.

Pros: Not applicable

Pros: The breakfast bar was wonderful! Plus the room type was perfect for my family, allowing privacy for myself, my kids and friend (sleeper sofa) The location was perfect, with lots to do and see. Great atmosphere with friendly staff. Will be back soon!

Cons: Nope

Pros: Staff, easy check in, basketball court, location, the room

Cons: The main entry door had a gap under bottom which when I got down on my knees I could see into the room or when in room see carpet in hallway outside the door. I reported it to the hotel staff.

Pros: good location, breakfast included.

Cons: breakfast has same items every morning. would be better if meats are alternating (sausage, ham, bacon) like other hotels. bathtub drains very slowly. Hall-way ice dispenser did not work. No batteries in tv remote. tv is very small (32 inch).

Pros: It's super clean everytime we stay here, and the staff is always super friendly.

Cons: Some parts of the hallways were a little dark, but otherwise everything was absolutely perfect.

Pros: Staff was very friendly and helpful!!

Cons: No

Pros: Clean rooms, very nice staff. Breakfast good also.

Cons: Nothing

Pros: The hotel staff was very accommodating and very friendly. The room was very nice and spacious. This is the second time I have booked with this hotel and will definitely book with them again in the future.

Pros: The room was very clean.

Cons: I didn't like that the A/C went out in my room and I had to pack up and move to another room.

Pros: The area

Pros: The cleanliness was as I great the staff was good the location was great I loved my hole stay

Pros: The room was large and had a nice setup. My kids enjoyed the pool and the free breakfast was good.

Cons: My kids said the sleeper couch was really uncomfortable. The air conditioniner woke me up all night bc it was so loud. My son had an allergic reaction at 3:00am from pet dander on couch. The dog across the hall barked all night long.

Pros: Location.

Cons: Surface areas appear clean, though mostly dirty upon closer inspection.

Pros: Everything

Pros: When we made our reservation on 02/15/21 we weren’t informed the hotel did not have power! We gave up a room at a hotel to move to Spring Hill Suites but the 3rd floor room (stairs) was far too cold to stay in and then we found ourselves with no where to stay because ALL of the other hotels in the city were full due to the snow storm, frigid temperatures & power outages......the reason we were getting the room at Spring Hill Suites from the start!!!!! This was not a good experience!!!!

Cons: We should have been informed when we made our reservation the power was out at the property!

Pros: Staff was friendly and efficient Room was very clean First time sink was used it clogged up. Tub drained but very slowly Staff was notified and said it would be taken care of great location

Cons: Overall hotel was great sink clogged up and that should have been noted when cleaned

Pros: Proximity to office, low price for good quality

Pros: Modern design. Very clean. Location to Addison Airport. Friendly staff. Variety of options in “To Go” breakfast.

Cons: None

Pros: Clean and professional, staff was on point

Pros: hotel was clean and the location was perfect for me

Cons: slow elevators

Pros: Location

Cons: Covid precautions were not acknowledged. I was given a room that had not been cleaned. Returned to the front desk where I was assigned another room, however the desk clerk did not seem concerned with the error. Spoke w/ mgr nxt am who was ver nice.

Cons: Disappointing Waited 10 minutes to get in. Front door always locked.

Pros: Fantastic staff. Great breakfast. Comfy bed.

Cons: None

Pros: Good location

Cons: $7 per night to park in the parking lot. Bed was also very firm.

Cons: Someone stole my brother-in-law’s tires and rims from his suv. They left the care on blocks. They did this to 3 other vehicles in the parking lot as well. They need security!

Pros: Great room! Clean, spacious, with all the amenities we needed!

Cons: I think this room needed 2 TVs. Trying to put the one TV in between the living area and the sleeping area was kind of awkward.

Pros: Hotel has a convenient location close to Belt Line road where all the restaurants are. It was also close to where I was traveling for business.

Cons: Did not like being greeted by cockroaches in the bathroom when I arrived. Additionally, the carpet was like a sponge and gross. Didn't seem like they cleaned the bath tubs either, felt like they had a greasy layer of nastiness to them. Wouldn't recommend staying here unless you need a cheap place to stay.

Pros: Everything was great!

Cons: The elevators are extremely slow.

Pros: I booked this stay on Kayak.com. We stayed 3 nights. My visit was a very pleasant one; the staff were very helpful and friendly, rooms were clean, and breakfast was nicely prepared. I even enjoyed the shampoo and conditioner! The hotel was easy to find, and in a very nice area. There are many places to shop and eat close by.

Pros: Front desk staff were very welcoming and personable

Cons: Beds too firm for my liking

Pros: A great place. The suite is comfortable and the bed is one of the best. The layout is superb.

Pros: I book frequently! Love this place!

Pros: clean quiet & beds were comfortable No lots of traffic. peaceful. Impressive staff at helping me check in when I decided to stay a second night

Cons: There's nothing I have bad to say.

Cons: well i was double charged for one night and have yet to be remimbursed despite multiple attempts to resolve this matter.

Pros: Very cool

Cons: Cool

Pros: The hot breakfast was great. The check in was great, we needed a late checkout and was accommodated with no problem. Check out was fast and easy. The location was great. Lots of places to eat. Walmart was nearby.

Cons: The bathroom rails in the showers we’re full of dirt something that was easily missed. I was surprised that the doors were outside.

Pros: The rooms were really nice.

Cons: Loved everything!

Pros: Loved staying in this 2 bedroom suite. So much more room than a regular hotel room for the same price. Will definitely stay here again.

Pros: This hotel is extremely clean

Pros: Location was great. Room spacious

Cons: Website stated "free parking" When we checked out, they charged us $7/day for parking. NOT HAPPY!

Pros: The hotel staff were some of the most hospitable and helpful ever. We were welcomed by a hot chocolate bar upon arrival and greatly enjoyed our super clean and comfortable room. The breakfast was top notch. The kitchen even let us borrow a potato peeler!

Cons: For the first few days, the water pressure in the room was quite low and the water temp was not very hot. It improved after a few days.

Pros: The staff was very nice and accommodating. The rooms were spacious, inviting, and I enjoyed the full kitchen which came with all of the items I needed. The breakfast was excellent. This hotel is excellent, pet friendly, and I would stay there again!!

Cons: All was good. No bad reviews to mention.

Pros: Location convenient to other merchants

Cons: Had sugar ants in the kitchen area

Pros: The hotel just makes you feel like at home. And the staff really care that you have a pleasant stay.

Pros: Omelets and separate rooms

Pros: Was looking for convenient access to the Addison Kaboom Town event. The Hyatt House was perfect. Pool was clean. Gas grills available in the cabana. We really enjoyed our stay. Great way to avoid traffic and parking.

Cons: A larger pool and extended pool hours. Pool was very crowded and it closed before the fireworks finished.

Pros: Honestly the only thing that was good about the hotel was the breakfast. That is the only thing that was as described. I m not sure how they earn their stars or if its just old. The room smelled of old stale smoke and there were spiders on the ceilin

Cons: Honestly the only thing that was good about the hotel was the breakfast. That is the only thing that was as described. I m not sure how they earn their stars or if its just old. The room smelled of old stale smoke and there were spiders on the ceilin

Cons: All good

Cons: It was a winter night and the heater had not been turned on until I arrived. Most of the night the room was very cold and it took over 8 hours for the heater to heat the room. Three story facility with no elevator. I had to carry my luggage to the top floor and had no idea hotels were allowed to have multiple stories with no elevator.

Pros: Good location, great free breakfast. Kitchen was nice

Cons: Facilities look worn, needs new carpet. AC was barely adequate, wouldn't handle the cooling if you come and go much. The fold out bed was not comfortable at all.

Pros: I loved the room. Spacious. Separate living and sleeping areas. I didn't know I was going to have a kitchen! The place made me feel like I was at home and the staff made me feel like a king. I was at a conference at a nearby hotel where I would have paid more and gotten less. I will definitely return!

Pros: The location, the friendliness of the staff, the cleanliness, the ample breakfast as well as the size of each unit. The units were also cleaned very fast. We will surely come back again.

Pros: I booked this hotel because of it's great location. It was close to shopping, we went to North Park but Galleria is closer, and great food. There was plenty of room in our two bedroom suite for my daughter, her two friends and another adult. It was very quiet and we would stay again.

Cons: There was construction going on which limited parking. It was raining and the sidewalk flooded so we had to walk up stairs to avoid where it had flooded.

Pros: Everything

Pros: I loved the space of the rooms.

Cons: Nothing

Pros: I love the look of the room.It's look like and apt lots of room with full size kitchen.And they have excellent breakfast buffet.I love this place and the staff was very friendly too.

Pros: My room was super clean

Cons: Great stay Highly recommend

Pros: Unfortunately there was no breakfast or anything for me to evaluate.

Cons: I always bring clorox wipes to clean surfaces because I have found hair in rooms more often than I want. So just before I 5ake things off the cart I clean the room.. then I hang my clothes up etc.. but I appreciated the fact that they did use precautions as far as I could tell. It is hard to make an evaluation when I wasn't able to witness anything.

Pros: Clean

Cons: Starbucks inside was closed, iron leaked, stay was not what we paid for.

Pros: The location and the value ....

Cons: I definitely hate the NO HOUSEKEEPING SERVICES ... and we need BREAKFAST provided with the room each day. Plus better coffee makers in the room. Plus we need more blankets in the room, for cold nights .

Pros: No breakfast available for guests ???!!!!!

Cons: No breakfast or coffee available that I could see. ? No housekeeping services !!!!! Are you kidding me ??? I paid for that!!!!

Pros: You get what you pay for! (280 for 3 nights) The air conditioning was horrible!! The customer service was horrible! Fridge did not work! No microwave! Beds are uncomfortable. It was so hot, you could smell the heat!! TERRIBLE STAY!

Cons: Everything

Pros: My stay was really comfy. The room was nice. The staff was great and very accommodating

Cons: Set something up for breakfast

Pros: Location, it was clean. Usually find marriotts to be dependable.

Cons: There were no drinking cups in the room. Went downstairs and found someone to get cups. No extra blankets in room and air was on so low even cold after turning it to 80. Due to covid no services offered.

Pros: I come down there once a month I love it there and my boyfriend lives there I will be back next month

Pros: Staff was friendly and was located in right area

Cons: The carpet in the room was wet the whole carpet

Pros: It was clean, & relatively central for where we were going.

Cons: They make you pay for parking. I have recently stayed just a block away at one of the competitors, & didn’t have to pay for parking.

Pros: Cleanliness

Cons: My flight got cancelled & when I showed up next day, my 2 days reservation was cancelled stating that I did not call. I showed my cell phone screen proving that I did call them but still refused to give me room. I stayed there on my friend reservation

Pros: Location and cleanliness

Pros: location

Cons: wanted to charge me to park in an open parking lot. will not stay at a courtyard again.

Pros: Clean room

Cons: Having to pay $8 in parking fees

Pros: the location and the hotels guest room

Cons: no

Pros: location

Cons: bed too short

Pros: Great location, comfortable rooms, friendly staff, star level as advertised.

Pros: Location

Cons: Not enough blankets.

Pros: The hotel was clean and the location was good

Cons: Staff was mostly unknowledgeable and borderline rude. My refridgerator did not keep things cold and the toilet ran. When reported, I was told “Ok” and that’s it. A man did come up but it was 8 at night and since we were checking out early the next morning and I had originally reported the problem soon after check in, I told him that there was really no point and it could be fixed once we left. I will not stay at this hotel ever again and will recommend friends and family traveling in the area not stay there either.

Pros: Nice modern facility.

Cons: Charged for EVERYTHING. No free breakfast like other name brand chain hotels. OVER charged for what they did offer. Couldn't even get fresh water in our conference room.

Pros: Terrific hotel inside and in the courtyard.

Cons: The hallway was warm.

Pros: location was perfect for me

Cons: other than a "used" wash cloth on the desk by the bed, the hotel was very nice,and quiet.

Pros: The room itself was excellent and you could easily see it was recently updated. The staff at check in was excellent. We were taking a mid-week trip and comparatively to other rooms in the Dallas/Addison area this room was cheaper than any of the others in the surrounding.

Cons: The biggest issue we had was that after arriving at the room I went to the restroom and flushed the toilet....it flooded. So within about 15uminutes of being in the room for the night we were having to go down stairs to change rooms because of the issue with the toilet over-flowing. The staff was very apologetic and moved us across the hall to another room...I unlocked the door and the a/c unit was banging and thumping so loud my wife could hear it from the room across the hall. So again I went down stairs and had to change rooms. Again, the staff didn't give me any issues and changed the room without any questions. So as far as what the staff could do given the situation I couldn't have asked for much more. Still an aggravation that when all was said and done I ended up in 3 different rooms.

Pros: Good on everytin

Cons: All good

Pros: It has a great location.

Cons: It was under construction and we had to walk through the courtyard to get to the desk. Just inconvenient.

Cons: The continuous noise of construction in the room above mine through Saturday. The relaxing weekend I wanted to spend in the hotel was ruined.

Pros: Location

Cons: Furniture was worn out. The mattress was lumpy. Could hear other guests. The TV was awkward to use. Only 1 regular/1 decaf coffee. Starbucks coffee in lobby tasted stale. No breakfast included, as was advertised. My room was far away. More like a Super 8.

Pros: The area for other activities

Cons: There was no glasses in the room. ..call the front desk..No glasses was ever deliver to the room..I call 2 times. There was no drinking glasses in the room

Pros: The clerk was extra friendly which makes you want to stay at the hotel. Price/location was perfect.

Cons: Breakfast charge added but didn't see anything other than bistro that charges too.

Pros: Rooms looked fresh & clean and beds were comfortable. Staff was friendly and helpful.

Cons: Noticed mold on the shower curtain. Menu at the cafe in the lobby was somewhat overpriced.

Pros: Rooms were clean Staff was friendly and prompt

Cons: Room linens and equipment seemed old We had breakfast included in our hotel package, all it was: a bagel and orange juice

Pros: Beds, shower breakfasts cleanliness

Pros: Location

Cons: Food wasnt the greatest.

Pros: The location was relatively convenient for the price.

Cons: I didn’t like the energy in room 163, we also had issues with the heating system. We requested another room for the inconvenience, we were sent to room 225 and there was hair in the bed and stains on the couch. Not a good experience at all.

Pros: It was quiet, clean and has friendly staff.

Cons: No amenities available

Pros: It is always very clean staff is very friendly It is quiet kind of heavy surpasses every expectation

Cons: No

Pros: Great location for restaurants and tollway accessibility. Loved the staff and their helpfulness. Rooms were great and quiet. My daughter insisted we stay ay this hotel on our way back through the city. Our favorite new place to stay!

Cons: All they had was coffee for breakfast. I've stayed at other hotels that at least offered a "breakfast bag".

Pros: Literally everything else. The man who checked us in (I believe his name was Clayton) greeted me warmly, like family. The room was clean, and comfortable. The AC worked wonderfully. We were only there a night, but I loved it.

Cons: No extra linens for the pullout bed. We could have called, but I stripped one blanket off the bed. Could hear noise from parking lot.

Pros: Staff was helpful, friendly and accommodating. Facility was clean and well kept.

Cons: If I had to choose something it would be parking. Walls are kind of thin, you can hear people next door very easily.

Pros: Manager Gabby did her best to make a bad situation better

Cons: The gym are closed No breakfast available

Pros: It was good

Pros: Great customer service and convenient location in a quiet area.

Cons: Room and fixtures were rather dated and found long black hairs in a pillow which was a big turnoff!

Pros: Staff/service was good.

Cons: Very deceptive, they put a modern front on an old Motel and disguised it as a neeer nice modern hotel and it’s NOT. Two inch thick popcorn ceilings, exterior entry, very old tile and bathrooms etc.

Pros: Location

Cons: Very poor customer service Dirty rooms with left over stuffs by the previous clients still in the room

Pros: Rooms

Cons: It’s ok

Pros: Modern, clean, quiet.

Pros: Close to where I needed to be.

Cons: Room decor tired. Nothing looked dirty, but nothing seemed fresh, either.

Pros: I love everything about this hotel I stay here often.

Cons: Nope. This hotel is amazing.

Pros: Set up of the room was nice, the concierge was very friendly, every day. Starbucks coffee offered was good.

Cons: Walls were paper thin and I could hear literally everything the other room was doing, from shows on their TV to them coughing or using silverware. I could not sleep at all, had to turn the TV up to keep from hearing the other room. The elevator and stairs were very far from the lobby. Super inconvenient:(

Pros: All the staff were helpful and pleasant.

Cons: The rooms smelled, musty. Perhaps the carpet had been shampooed and didn’t dry so it mildewed. The air conditioners were so loud we asked to move from our first room. The second was little better. The beds were worn out. Our night was miserable.

Pros: The price was very appealing. Location was good for restaurants and tollway. Check in was very pleasant and professional.

Cons: Loud occupants well after midnight. No free breakfast. Coffee maker in the room didn't work.

Pros: Location and price

Cons: No complimentary breakfast

Pros: Rooms

Cons: Its ok

Pros: Cleanliness, great staff, and location

Pros: Location.

Cons: They had computer problems so it took 40 minutes to check in

Pros: ABSOLUTELY NOTHING!

Cons: There was major construction going on and the smell was horrible! Also we could not sleep because of loud pool parties after 11pm and people standing outside of their room in the common area. Will never stay here again!

Cons: undergoing remodeling/renovation to entry, causing some challenges getting into the facility.

Pros: Rooms were clean and comfortable. No complementary breakfast.

Cons: Front desk should be trained probably and should charge only the amount required for security and not more than that and should apologize if they charge by mistake bt they didnt and we'are making excuses and they should know about each and everything.

Pros: Clean and comfortable room.

Cons: The hotel is under construction. I have ambulatory issues and accessibility was a bit more of a challenge than usual.

Pros: Staff

Cons: Could've been cleaner

Pros: The location is great

Cons: My room was next to a dog park. You can hear dogs barking every early in the morning.

Pros: The bed was so comfortable and pillows were amazing

Cons: Said it was a $50 charge for our dog non refundable

Pros: Clean room with balcony.

Cons: Always complimentary breakfast is included in any 3 star hotel I have stayed. The staff was unfriendly and everything they offered in their market was overpriced. Breakfast expensive and the food not worth what we paid for it.

Pros: Room price was good and Location is safe area close to several restaurants and not far from Galleria

Cons: I didn't feel DJ was friendly during my check in and he seemed to have disgruntled attitude like I wasn't a welcome guest. He also charged 20 dollars then requested my card again and charged another 10 dollars for a total of 30 for incidentals.

Pros: This hotel is just a typical Courtyard. Clean and neat.

Cons: Finding an empty spot was hard at the parking lot.

Pros: I liked the location and the size of the room.

Cons: The elevator was no where near our room, there was no towel bar in the bathroom, and there was a humming loud sound coming from the room next to us which was a problem.

Pros: Hotel employee at the front desk really helped us with our room requests and did it all with a smile. She made what would have been a crowded 4-day stay for our family to a very pleasant one. We also loved the convenience of being able to park close

Cons: Breakfast is not included but should be standard for hotel rooms. We were aware of this coming in so we didn't mind so much but having breakfast included is always good. The pool was too cold to swim in.

Pros: I was charged for a damaged door that I did not damage plus they charged my card multiple times and offered no compensation for doing all of that. An apology was all I received

Pros: Hotel was ok, but lacked a free breakfast and the manager was rude and lacked customer service skills. No smile and all he talked about was his new car he purchased and we will never stay there again.

Pros: Location was close to where I wanted to be.

Cons: Gang banger staying there propping the main door open to smoke weed. Whole hotel smelled of weed.

Pros: Nothing

Cons: Smell. Carpet need to be clean

Cons: No breakfast. Even water wasn't free ($3 for bottled water). Bathroom was okay, not great for the star level and the brand. Not a bad experience overall but nothing great about it either.

Pros: Decor and pricing was nice

Cons: Cleaning staff slamming doors while checking rooms in the morning

Cons: there was no power for 3 hours in the morning they could not fix the problem

Pros: Location

Cons: Small room. High prices of food and room.

Pros: Easy to find in pleasant neighborhood. Check in staff are great: personable, friendly and quick to help. I received the room I wanted and it was very clean, comfortable and quiet. Bistro food was available at 5pm, but I found two very nice steakhouses (yelp $$ & $$$) less than a half mile from the hotel. A 5 mile Yelp search will show you all your favorites are close. and parking is easy. Good TV channel package. The morning offers a clean shower with easily controlled water temp. Plenty of clean towels, good lighting for shaving and a cup of in room starbucks to catchup on the CNBC overnights. All this made possible by a great staff. See you again in 3 months

Cons: Baa...it was all good

Pros: The room was nice.

Cons: They charged my credit card $100.00 for incidentals with out telling me. The refund takes about a week. When I protested they pointed to a little sign on the desk and said it was their policy. That's bullshit. They didn't make up the room till late in the afternoon.

Pros: Horrible customer

Cons: Horrible customer

Pros: The room was awesome. The location was excellent.

Cons: There was only one elevator in the hotel.

Pros: After a road trip, those beds felt like heaven. The blinds kept the sun away. My nephews loved the pool. It was a great buy and completely worth it.

Cons: Location was okay.

Pros: The hotel quality was fantastic and the staff was overly friendly!

Pros: The hotel was very modern and clean. The location was excellent for our evening at The Improv. There were many great restaurants to choose from. The surrounding neighborhood was beautiful and safe to run. I found a trail nearby with a park.

Cons: Not one complaint.

Pros: It was clean, the lobby area was nicely updated and comfortable, the location was great.

Cons: The elevator was broken the whole time we were there, we had some heavy luggage and were put on the 2nd floor, so we had to lug them up and down stairs. The staff didn't seem to care, there was no apology, or offer to help in any way. We had to ask for a 2nd roll of tolet paper, and there were no coffee cups to go with the in-room coffee maker.

Pros: This hotel is near many places in Addison, but it is tucked way to a little quieter place.

Cons: Bed was uncomfortable.

Pros: I liked the in room thermostat controls and the roomy shower. The water pressure was great and I didn't have to wait long for hot water. It was nice and quiet and the staff was extra friendly and knowledgeable. Thank you again for letting me stay at your hotel. I'll definitely encourage my friends to stay there, when they are in the area.

Cons: Overall the experience was a positive one. The room was very clean and orderly. There were plenty of towels for my uses and it felt comfortable. The only problem I had was I could feel the indentions in the bed from previous guests and it felt like the middle of the bed had a high, hard space. Perhaps the beds can be flipped at some point? That's just a thought.

Pros: Everything!

Cons: Nothing!

Pros: Great location! Super clean and comfortable!

Cons: I paid extra money to have a room with a jacuzzi tub, I got to the room and it was a regular bath tub without jets. Went to use the hot tub since the bath wasn’t what it was supposed to be, and the pool/hot tub was closed due to covid. Very, very disappointed. I only rented that room and spent the extra money for it for that reason.

Pros: Relax

Cons: Na

Pros: I stayed on July 11th. The female rep that checked me in gave me the most exceptional service. I was there for my sons bday staycation, and he enjoyed every bit. Even when we got to loud she was courteous and helpful.

Pros: It was nice and quiet

Cons: It took all day to have our room cleaned but it was fine.

Pros: The staff was extremely polite and helpful.

Cons: It is not a fault to the hotel but there is a lot of construction on the road immediately outside of the hotel.

Pros: I can name a couple of things I liked about this hotel. It was very clean and organized, right when you walk in there are complimentary wine, cookies, and water which is nice! The rooms were very clean and nice.

Cons: The location of the elevator is right when you turn the corner and I didn't even notice it at first. But I had to look and it was right there behind me... Bummer.

Cons: Room was expensive and didn’t have microwave,& limited on towels room wasn’t cleaned while we was there but it’s In a nice area and the rooms is cozy

Pros: The staff were genuinely caring n helpfull

Pros: Nothing

Cons: Service is horrible

Pros: The property was very clean & smelled fresh. Evidence of COVID awareness was visible & encouraged others to practiced the distance.

Cons: I was skeptical about getting ice. Perhaps hand sanitizer should be placed next to the ice machine. I suggest hand sanitizer signs; in the room, near & on the ice machine.

Pros: It was clean

Cons: Yes for 4 stars rooms were small & not that nice

Pros: Location

Cons: Yes I will be contacting the hotel.. I. Had. Running stool all darn night . they sent a man up at 1am to look at it and he said something needed to be replaced.... I wasn't happy

Pros: Great hospitality! Everyone was so friendly and helpful. They made our experience a great one.

Cons: The room lighting was not very good. Very dull lighting, hard to see to and prepare for work/ meetings with poor lighting.

Pros: Everything was awesome.. really comfortable bed,the room was up to date, great location.. ETC... This will be my hotel when I'm in Dallas from here on out.

Cons: The Texas fans .... I'm kidding .. it was OU vs Texas weekend...

Pros: Breakfast was fresh and very tasty.

Cons: Checked in almost 15 minutes late due to no available rooms.

Pros: The breakfast

Cons: The surprise parking charge

Cons: Had to wait long times for elevators. Wound up using stairs a number of times. No free wifi.

Pros: It was clean

Cons: The bed are really small

Pros: Definitely location. And hotel lobby is elegant too.

Cons: I hope the staff is more friendly to the customer who does not speak English fluently.

Pros: Location

Cons: Nope. Everything was great.

Pros: The Bar

Cons: Ice maker was convenient, right outside our room, but was was not working

Pros: Location and staff. Room looked clean ,but carpet was torn in one place and had black stains near window. Drawers were pulled out of dresser, cushion was up ended in chair. Very strange.

Cons: Reserved with credit card, tried to pay at time of arrival with Marriot gift card. They didn't know how to process it. I had to make an extra trip to desk to check out. Used gift card and still got charges on my credit card.

Pros: The location

Cons: No

Pros: The bed was amazing. We slept so well.

Cons: We had problems with room service and getting a copy of our bill. It’s diaapointing but overall it was a good experience.

Pros: It was a beautiful hotel and the location was great!

Cons: I'm never a fan of paid parking or valet as the only options. That immediately makes the hotel cost more and I wish it was built into the price instead of a separate fee.

Pros: The staff was helpful

Cons: Looked like a 2 star hotel when i expected to get 4 stars

Pros: Gym great and. Dry clean, included breakfast excellent

Cons: Bathroom under lit, no safe in room, sliding bathroon door ineffective and hard to operate

Pros: Location is excellent. Walking distance to many businesses and a short ride to anything you need.

Cons: The catering was average.

Pros: Staff is great, clean room to expectations. Close to the galleria.

Cons: Parking charge, Nothing in the fridge not even a bottle of water, bed sheet and comforter is too small for the size of bed.

Pros: Very clean, great food, all good stuff!

Cons: Nothing...

Pros: Hotel was decent. Packed for the weekend. Rooms were nice enough, staff was nice enough. Valet was 28, self parking 15. Wasn't that impressed, especially for the price increase for the Weekend with a game in town.

Cons: Room were older. Bathroom was small & fixtures dated.

Pros: The hotel itself seemed nice.

Cons: My f-150(stock) would not fit in the parking garage. The valet tried to get me to pay him $10 cash to park in the visitor lot bc he said the hotel would charge me $15 and he thought that was ridiculous.Scam. The toilet never worked. They didn't fix it.

Pros: Great staff that catered to business travel. What a pleasure.

Cons: Not a place for late risers. The doors close loudly from people leaving early in the morning.

Pros: It was okay hair was all on our sheets and pillow case

Cons: A Nasty dirty towel was left in our restroom hanging up on the rail in the restroom . That's a no no with all this Covington 19

Cons: Room was next to side entrance. Very noisy when people frequently came in and out.

Pros: Very clean & up to date rooms. Perfect quiet location right off of main road

Pros: Everything

Cons: Noise from other guests

Pros: Location.

Cons: Room key never worked the four days I was there. Had to clerk at desk let me in. Had to ask for clean towels and trash basket removed.

Pros: Worst service, the girl gave NO to all my questions. Never ever had such a experience before in Hampton.

Cons: Service.

Pros: Location

Cons: Road construction out front one staff

Pros: Easy access to Toll Road, restaurants., friendly staff

Pros: Clean room, quiet, convenient to where I needed to be

Pros: Location

Cons: Room had insects and TV was not working

Pros: It's in a great location near my daughter's home. Lots of shops and restaurants are nearby with good access to major roadways. Even though it's right off a big intersection, it's quiet. For the low price, it was adequate.

Cons: They didn't clean my room one day, which was NBD since I was staying alone. The room would be a bit tight if I hadn't been staying alone. The vanity is in the bathroom which would make it hard for 2 or more people to get ready at the same time.

Pros: The location was great, it was within walking distance of a few resturants.

Cons: The night staff didn't not take time to fully understand that they charged my card twice. Thankfully the morning staff corrected the issue. Also the bathrooms have NO fan.

Pros: Location and free breakfast

Cons: The hotel room walls are very thin and could hear your neighbors. No fridge or microwave in the room.

Cons: Walls must have been paper thin. Could hear people across the hall talking. Could hear to much in my room. Wasn't very quite at all.

Pros: Staff was accommodating.

Cons: The 3 inch cockroach in the room.

Cons: Expected room service option and courtesy shuttle like other Hampton Inn Hotels.

Pros: Location, staff friendliness

Cons: Beds were uncomfortable.

Pros: Location

Cons: No

Pros: Very clean and comfortable

Pros: great breakfast and good location in Addison bed and pillows were very comfortable!!

Cons: room was smaller than expected but overall nice room

Pros: Great room and great breakfast for a great price

Pros: I thought this was a normal Homewood Suites, but it was not. The location was the best part.

Cons: The towels were dirty, they had 4 wash clothes they had to scrounge up, the sink was clogged, the vents were filthy and blowing black dust and dirt onto bed and furniture. The room smelled like smoke. This was not any of the previous Homewood Suites I’ve stayed in before, very disappointing.

Pros: The location is great, close to a lot of attractions.

Cons: My family was displaced due to the recent winter storm Uri. Choice of accommodation was limited, hence we ended up here. The Staff members are rude, and they hate their job. One of the receptionist was rude to my husband when he went to find out why they did clean the room or give us towels after we had been asking for 3 days. The rooms stinks, no adequate towels. The internet sucks.

Cons: Towels not available when we needed them

Pros: Location

Cons: Towel exchanges came back from dr appt late afternoon went get clean ones was told cant get you any I'm here alone cant leave to get some he said I have 2 hand towels no thanks

Pros: The breakfast was good a lot to choose from, most of all I liked that they served till 10 am. Location is good. I like that it's close to everything but set away enough that you don't notice the traffic.

Cons: Just an FYI I'm in property management so I see somethings others may not. So I think the attention to detail that is shown on the inside should fallow to the outside as well. The grounds looked good, however one could clearly tell that at some point there is or was some work being done. All the curtains were wide open with all the lights on day and night. To me it takes away from the value. I think the rooms could have been cleaner. I think this is my 4 or 5 time here and I feel like they were cleaner in the past.

Pros: I like the lady at the front desk she was very nice and did he job the best she can to make it comfortable the general manager on the other hand feels like he is the owner and can as he please when he doesn’t like a customer felt like he was prejudice as well it was very sad

Cons: I stayed there for three days at first only person I had I counter was lacy then I got to pay today and there is a guy named Jordan he really he really gave me a bad vibe off the rip.... I told what I needed and the price went up and I wasn’t understanding he really wasn’t making it make sense so I asked for the lady I had been dealing with his reply was I’m tje general manager I’m like ok but I rather deal with her so he finally gets her and I’m telling her how I am not understanding and my issues well at tjat point tje general manger I guess was offended that I didn’t want to deal with Him due to how He had rubbed me the wrong way from tje go well he made me check out and wouldn’t let me pay for my room and I told him I was already upset due to the came and unstopped tje toilet and left it nasty and didn’t even give tissue and I told them I was out so I was already upset he disregarded all of tjat amd still made Me check out worse experience I have ever had dealing with Hilton this far

Pros: The pool and location.

Cons: The area by the elevator smelled like someone had been smoking inside and the American flag above the office was faded, torn in half, and frayed. Either take the flag down and not have one or put a new one up but don't leave that disgrace up there.

Pros: I enjoyed the size of the room and was clean. The staff was  very nice. I would definitely book again.

Pros: The location and lots of room

Cons: no not at all

Pros: Location

Cons: Food services - missing items, not careful about hygiene Housekeeping - missing replenishment Building and infrastructure - not up to Homewood standard Billing - I was over billed and expect the refund in 2-4 weeks

Pros: Location close to shopping and restaurants

Cons: Mediocre in so many ways. Questionable in other ways. This is not a three star hotel.

Pros: Location

Cons: Room was NOT ready for 90 minutes past check in time, privacy intrusion, bad experience

Pros: The staff at front desk and food services was friendly and helpful. The breakfast was good. The evening reception snacks were amazing and a pleasant surprise perk to the hotel stay.

Cons: The location was away from where we needed to go but it was manageable - nothing you guys can do about it.

Cons: no hot water in the evening

Pros: Great location, breakfast and room.

Cons: Ladder was left at the bottom of the stairs that I had to move in order to get up to my room.

Pros: The hotel exceeded my expections. The entire staff was friendly and courteous. The hotel was in a good location.

Pros: The location

Cons: Several things!! I called in and told them I would be late and when I arrived the lad had me as a no show. It was so dark & I felt so unsafe!! Shower door would not close. The front desk lady looked a hot mess!! Very disappointed at a Hilton Hotel!!

Pros: Location, amenities, and cleanliness.

Cons: Breakfast needs improving. Eggs and sausage dry and overcooked every morning. Need more entree variety from day to day.

Pros: The bed is so comfy, room is clean. A little musty smelling but not bad. Just bring some febreeze if you cant get past it.

Pros: The overall suite was nicely renovated and clean.

Cons: You have to stand beside the toilet or in the shower to close the bathroom door. Tiny space

Pros: The hotel was wonderful!!!

Cons: Nothing!!

Pros: Separate bedroom. Kitchen

Cons: No light over sink. Kind of dark in that area.

Pros: A nice place to stay and relatively quiet.

Cons: Not being able to get to our room in a reasonable amount of time. Also they served tater tots at breakfast that were basically inedible.

Pros: Room was nice - dark and cool on a meltingly hot day. Bed was very comfortable

Cons: I wish I knew it was under construction. Construction dumpsters took up a lot of parking spots near the elevators. Workers propped open a security door with a mat so just anyone could get in. Very dusty and dirty on construction level.

Pros: Apartment feel

Cons: Massive cock roach on bathroom floor. Moved rooms. Remodeling and very aged rooms

Pros: The kitchen the bed

Cons: Needs renovations found rust in certain parts.

Pros: Great area

Cons: It smelled old

Pros: The breakfast was good. The main room and the pool area was well kept. The location is great, close to restaurants and businesses.

Cons: The room furnishings were very worn. The leather chain in my room had peeling arms and the couch had seen much better days. The bed while comfortable, squeaked every time I moved. The neighbors could be heard walking and talking above my head so if you do decide to stay, request an upper floor.

Pros: The staff was great. My room was comfortable. I will be back!

Cons: I wish the pool and patio area was upgraded. It looked old and run down. With an updated look and ammenties this could easily be a full 5 star review!

Pros: Good size rooms and the kitchen amenities helped with the late night snacks :)

Cons: We kept getting lost trying to find our way to the lobby from our rooms..a few more signs around the buildings would be helpful.

Pros: The location near where I was working was great.

Cons: The weather was awful. I totally get that but I couldn’t believe that we were without water or electricity and, apparently, the staff left! I discovered that when I walked down to the lobby to find it petitioned off, dark and flooded! The lack of communication is TOTALLY UNACCEPTABLE! I will never stay here again!

Pros: INITIALLY: Quietness, fresh towels, linen, TV, most kitchenette items and lights worked properly. Staff person Ashley, answered the phones, checked guests in/out, and served grab & go breakfasts.

Cons: A thru G reasons: A). We found two (2) live roaches inside this hotel (Staybridge Addison Franchise) living/bathroom areas. The female staff (possibly the wife/owner). came and picked one of them up, but didn't spray disinfectant or anything else to treat the area. B). When the electrical power crashed, there was evidently no type of generator to backup/reboot the system. We were without power (off and on - mostly off) for three (3) consecutive days. C). From the onset the front desk phone just ranged, and the trash was left outside several doors throughout the hotel for three (3) straight days. D). The day before our last night, the front desk/room suite phones began to be faulty/dead, and we had to use our cellphone. E). We had no hot water for two (2) days. F). Our last hotel night stay, we had absolutely no electricity throughout the night including WI-FI. The room temp was near 60*. and the fire alarm sounded continuously from 2am-7am. G). Afterwards, we fell asleep then awoke to find that a note (typed by management) had been quietly slipped underneath the door (no door knock/s or voices), stating that the fire department gave them notice that all guests need to be evacuated from the hotel by noon.

Pros: Small, pleasant staff were helpful. Free laundry facilities and a decent enough workout room.

Cons: The "Covid" breakfast was a joke. When the power went out, there was no emergency lighting in the stairs. Possibly the smallest extended stay room I have ever been in.

Pros: Easy check in, friendly staff

Cons: No issues with property however due to storm I understand that situation can’t be avoided however I feel like that establishments should have back up generators . We were without power/heat for 2 days

Pros: The price was great

Cons: The TV was old and small

Pros: Extremely quiet!

Cons: Not a thing, highly recommend this property!

Pros: Great location, nice room, beds were very comfortable and the cost was nice too.

Cons: The manager who checked me in was the worst! Extremely unprofessional with a very negative, low level attitude. Unhelpful and I had to go back to the desk 3 different times due to her poor service of not being thorough, she placed me near a room by the door but failed to tell me the door didn't open from the outside so each time I went back to enter, the keys didn't work.

Pros: Poor..very poor

Cons: Any of it

Pros: I really appreciate the free laundry! What a treat! Also, this staff is dedicated, personable, and succeed in working together to make their customers happy!!! They do a great job and truly give 100% thank you!

Cons: nothing

Pros: I truly enjoyed the amenities! The pool, the workout facilities, the FREE laundry facilities! The staff was very accommodating.

Cons: The only thing that I did not care for was the actual OWNER of the hotel who worked in the mornings sometimes. He was very rude because of his own incompetence and got very upset when he didn't know how to do things. 2 wks and STILL no depost refunds!

Pros: Super clean, roomy, very comfortable, great location, nice staff

Pros: The room was spacious and clean. It actually exceeded my expectations. The mattress was plus and comfortable and the the sheets and bedding were luxurious.

Cons: Nope. I have nothing to say negatively about my experience.

Pros: Everything was good.

Cons: It said no deposit online but you pay a $100 deposit when you get there so thats a lie.

Pros: FREE Guest laundry Service

Cons: Hotel land line phones and HBO channels did not work nor was attempted to fix the issues

Pros: Rooms

Cons: Its ok

Pros: Clean good location for our plans

Cons: Nothing

Pros: Front desk is very nice and friendly also the breakfast is always great

Pros: It was so clean and new

Cons: No

Pros: Breakfast

Pros: Location

Cons: Water bugs were in the room. Room didnt cool very well. Front office guy that I had to deal with was a total JERK!

Pros: Very friendly front desk staff.

Cons: No hot water on 3rd floor. Cleaning staff very loud in halls.

Pros: Breakfast

Cons: Staff, no cable on tv

Pros: The staff was nice and accommodating.

Cons: Of course. The roaches Thin walls Loud guests Unflushed toilet Iron that wouldn''t get hot Spiders in my bed, spider bite

Pros: Location Good breakfast choices

Cons: Old hotel that's been renovated. 2.5 stars at best!

Pros: Large clean room and friendly desk staff.

Cons: Breakfast was extremely dissapointing. By 845am all the eggs were gone, staff said they sent someone out to buy more but they never materialized. Potatoes also ran out, the tray sat empty for 15 min at a time. I left hungry and not happy.

Cons: Noisy.

Pros: Morning breakfast taste & options were Excellent!!!

Cons: The back building (where my room was) had trash on floor of hall but my main complaint is that all doors are loud closing, I could hear the elevator ding from down the hall,the last thing is that there was no attempt to dampen any noise ouside room

Pros: Price

Cons: Dirty fork in room. Towels rough

Pros: Convenience

Cons: The smell on 3rd Floor Hallway was not plesant.

Pros: Cleanliness & friendly hotel staff

Pros: Cute seating area with firepit close to pool. No one under the age of 18 allowed to be in the hallways or common areas after 10pm. Kitchenette.

Cons: Two separate buildings it was not easy to navigate if you are directional challenged as I am.

Pros: Nice rooms, very comfortable beds and pillows, quiet atmosphere, staff is nice, rooms are very big! Amazing bathroom led lights mirror Clean hotel located near alot of restaurants, gas stations, and walmart. Ubereats delivers any and everything right to your room door. Bathroom towels are big ,bedding is soft and the air conditioning works good the room was cold. You have a big mini fridge and microwave in the room. We will definitely be staying again

Cons: Long walk from the parking lot to our room but we were on the 3rd floor Not enough towels for two nights with two people! The restaurant and bar are closed due to Covid but you can eat breakfast downstairs yes you have to pay for it and the menu is decent but a little expensive if ordering for multiple people

Pros: Nothing.

Cons: The older gentleman at the front desk was not very friendly.

Pros: Centrally located in Addison and within walking distance of lots of restaurants and stores

Cons: Patrons in the room next to me were inconsiderate and loud day and night

Pros: I liked location and I enjoyed the cleanliness of hotel

Cons: At a difficult time we received attitude from staff, and had to stay in the cold in our room

Pros: Cleanliness

Cons: No daily cleaning and I had get my own supplies (Clean towels, toilet paper... etc) from reception

Pros: Modern styling, comfort and cleanliness

Cons: No

Pros: The quality of service

Cons: No

Pros: The best thing about this hotel was how the room is laid out. I was in a King room that had a small sofa and a desk. It really gave me the ability to relax after a long day and/or be able to work. The bed was comfortable.

Cons: The heat on the floor was set to 80 and I had to keep turning the air conditioner on in my room to try to get the temperature down to something more reasonable, which is weird when it is cold out. Also broken phone and wifi was out one day.

Pros: average impression; nothing special.

Cons: not enough detail to overall cleaniness/maintenance whether inside the room or in the hallways. Toilet did not flush tissue; water pressure low and slow. Hair from previous guests in bathtub.

Pros: The room was big and comfortable

Cons: The rooms were old and very worn out. Also, the pool was full of leaves and trash as well.

Pros: Location

Cons: It’s old and in need of an update. Card key on door failed every day, needed repairs. Card keys had to be reset at least once a day.

Pros: Clean, large great TV

Cons: First room's thermostat did not work so I had to change rooms

Pros: Second room was warm and clean.

Cons: We tried to tell the front desk the heater unit wasn’t working. We had to wait in the room that was below 50 degrees for 20 mins because he thought we did not know how to turn on the heater. Then another 20 mins for him to get us a new room.

Cons: Old

Pros: The staff was absolutely wonderful

Cons: The room looks like it hasn't been cleaned after the last people stayed there. There was hair on the pillow case and hair in the shower and trash under the bed and old food on the floor

Pros: Nice and clean

Cons: No

Pros: Location was good. Room was clean. The lady that checked me in was very nice and professional.

Cons: Power was out for over an hour. No apology or discount for day rate. Staff told me it wasn't their fault that the hotel was out of power. So much for enjoying the morning in bed and then starting the day late.

Pros: The proximity to transportation and businesses

Cons: Yes,first off, the room was stained on the walls and had two large cracks in the ceiling. Second, the ice machines were not functioning and no recompense was made by the hotel. Thirdly, the key cards had to be changed 4 times due to losing room access.

Pros: It was a great location

Cons: The room carpet and couch was stained and dirty

Pros: Location. I stayed here before a few years ago, when it was Holiday Inn Express. They were remodeling it then. Due to Hurricane Delta, I had to stay an extra night, and the staff accommodated me well, by letting me have the same rate.

Cons: There was no one at the reception desk when I first got there. The outside lights were off, and I had trouble finding the building. Due to COVID, the rooms were not serviced, and the bar was closed.

Pros: Room was very clean and spacious.

Pros: The only good thing about the hotel was the night worker that actually had concern for the guests in the hotel.

Cons: Walls are paper thin Broken glass in the carpet of the   â€œclean” room, which my girlfriend found by stepping on  Very rude and unhelpful GM

Pros: Outstanding service from the receptionist and the room was very clean

Cons: Not at all

Pros: location

Cons: Found a louse (as in lice) on the desk in the room! Tub drain was closed and there was standing water that I stepped into when entering the tub.

Pros: Location

Cons: The rudeness of the manager

Pros: Excellent service

Cons: Not at all

Pros: Not a lot of guests

Cons: Different experiences throughout my stay I wasn’t thrilled about

Pros: It was clean & roomy

Cons: It did not have enough towels $ phone did not work.

Pros: The bed was comfortable. It smelled OK. The elevators worked. The outside was nice. It was quiet.

Cons: There was no breakfast at 6:30 and still none at 7:45 when I left. No effort was made to make this right. I had to pay $15.00 extra to buy breakfast at a restaurant. I think I should be given $ to compensate for this.

Pros: Location

Cons: Room not cleanup unless asked back door did not close elevator did not work properly and it took a week for the washers and dryer to work

Pros: Hotel and room were very clean

Cons: There was no water for a while, but it was quickly fixed

Cons: The construction and strong paint smells..

Cons: no

Pros: Good location near KADS. Lots of nearby restaurant choices.

Cons: A/C didn't work. My room was still over 80 degrees at 2:30a. The mgr sent me to a room that hadn't been cleaned. My "comp" was an $8 breakfast. Moved to another room for 3 more nights. A/C broken there too. Mgr promised to send maintenance. Never showed.

Pros: Location is great , Clean, good welcoming staff and rooms are very good. weakness are Elevators are too slow, no breakfast, need more interior desgin touch

Pros: Was a decent mid level hotel. Liked the king room lay out with the sofa.

Cons: Hotel was a little more run down than the pictures suggested and the drinks were too expensive at the bar. $20 for two drinks

Pros: Location

Cons: Phones did not work, outside doors would not unlock with hotel key. Duvet had dried food on it.

Pros: The price

Cons: the air conditioning was turning off and on which had the room very uncomfortable when taking a shower the water pressure went down to almost nothing for 2 minutes

Pros: Clean and quiet.

Cons: Refrigerator, toilet, and sink not working properly.

Pros: The room has a great AC unit and comfortable beds!

Cons: The breakfast was very unattractive the bacon was burnt and sausage looked old and very dry! The eggs looked burnt as well! I think they need to update their breakfast to look more inviting - we had to go to IHOP to get breakfast!

Pros: Location is amazing! Down the street from shopping strips and restaurants. Staff was nice.

Cons: My room had multiple crickets and my couch unfortunately smelled like a dog.

Cons: No shower curtain. Airport shuttle service hour and location.

Pros: The location was secluded but close to everything.

Cons: The parking and proximity of the elevators.

Pros: The staff was nice and friendly.

Cons: I can say the room was messy when I checked in, and I booked a 3.5 star hotel, but this one only seemed like a 2-star compared to many other 3.5-star hotels that I stayed.

Pros: The location was nice.

Cons: The carpets were filthy, the air conditioner thermostat did not work...we had to turn the unit off to keep from freezing and then back on to be able to breath in the musty smelling room. The lobby was dark and felt creepy.

Pros: I had there the worst experience with hotels in my life. The staff are totally helpless.

Cons: The staff

Pros: Pet Friendly

Cons: We heard 3 gun shots at 3 am

Pros: The front desk staff was uninformative, short and unfriendly. Not a plave i would reccomend for family..very cold, unpleasant vibes. Hotel is nice but below aberage for area

Pros: Location

Cons: Room was dirty, ants in bathroom, had a leaking ceiling in the bathroom and had to move to another room at 0200

Pros: Close to restaurants

Cons: Rude, very loud, thin walls

Cons: Did not like the fact that 8am I was woke up by drilling and banging on the roof. Appears that they were doing some repairs from hail that I wasn't told about. When I called the front desk to inquire it felt like I was bothering the girl who answered.

Cons: Water was shut off two hours before checkout so I couldn't shower before leaving.

Pros: Huge bed great air conditioning

Cons: No parking! My wife and had to park at the Wal-Mart parking lot and walk over a mile. It was over 90 degrees OUTSIDE, complained to staff they did not offer shuttle service or any help....

Pros: Nice staff

Cons: Carpet soaking wet from leaking ac unit, old elevators that seem like they will break with every use

Pros: There were men by the back door just hanging out. I was afraid told staff but nothing was done. The pool was small. The printer was broke. The resturant was not open the whole time I was there. The printer was broken. Staff unhelpful. Felt like 1*

Pros: Clean and nice

Cons: Staff, bathroom was locked in room and staff refused to get it unlocked. That was at 5pm and at 1 am, i called again when i got back and they said it would have to wait till maintenance arrived. He also said that the door does not lock and refused to see.

Pros: Customer service and super comfy beds

Cons: Not sound proof! I could hear toilet seats dropping, guy next door sneezing, toilets flushing and every conversation in the hall way. My apt is way more sound proof.

Pros: Our son lives nearby & I love that I can walk from this hotel to his apt which is in the Addison "village". There is also a beautiful park that I & my service dog love to walk in. We stayed here when it was the Holiday Inn & everything was clean, well-kept & easy. The change to Radisson has brought renovation & new staff. Let's just say they have a ways to go before it's complete & comparable to the HI days.

Cons: Short-staffed. The front desk was often un-manned. The once cheerful dining area is now closed. There used to be self serve coffee & water. Not anymore. The once beautiful lobby is now a jumbled mess. One of the two elevators was out of order. The renovations make the hotel look unkept & disorganized. The trash cans outside seemed to always be over-flowing. Their wifi was inadequate. I did use the pool & it was clean & refreshing.

Pros: Room was spacious and clean even though it was a bit old.

Cons: The elevators are old and didn't feel safe.

Pros: People At the hotel were friendly

Cons: Sometimes it took awhile for the receptionist to come to the front desk

Pros: Holiday inn at tulsa you get free beak fast and the price is the same. Here u pay extra if u want breakfast. Elevators are squeekie. Dint feel safe

Cons: No complementary breakfast free of charge like others Hollidays inn,

Cons: There was a water problem that they thought was originating from our room so they called and woke us up at 1:30 in the morning to have us check, which was understandable. However, we were kept up almost all night with them hooping and hollering about it in the lobby which we could here loudly from our room. They continued to bother us the next day about it even after they found it was not our room. There was also a homeless person asleep in the stairwell inside the building. This made my wife feel very unsafe.

Cons: Although the room was non smoking, still it was filled with smoking odor

Pros: Everything

Pros: Location and the Bed is very comfortable plus the Patio door.

Cons: Staff is rude. Hard to get items you need. They don't want to clean even when you stay for days and days. BEWARE Don't bring your Dogs here. The silver handles are easy for your dog to press and then escape the room. Also staff lies. My dog got out and the lady next door tried to help. They told her they called me and That was a lie. They didn't call me. My dog was out for 4 hours almost hit by a car. So be careful with your dogs.

Pros: ... good deal

Cons: ... Booking.com reservation said a stove top would come with my room but it didn't and i had bought food before checking in which i couldn't take back. ... Booking.com reservation also said a refrigerator would come with room but it was a Mini fridge and so the frozen food i bought before checking in in lost because the mini fridge freezer section only fits for mini ice cube tray. TV came with over 100 channels but no paper guide was available and the remote guide button wouldn't work so had to constantly change channels to find something i wanted to watch. ... i also found it odd that the bathroom had an exhaust vent but no switch to turn it on.

Pros: I did not eat breakfast. The location was perfect

Cons: Everything was good

Pros: It was well kept up!

Cons: Nothing so much it just feels a little creepy at night!

Cons: Nothing

Pros: Location

Cons: Cleaning

Pros: Location

Pros: The location.

Cons: The motel definitely needs some remodeling and there was a couple who lived there that where screaming and slamming doors.And it smelled like urine when u walked past there room. My AC was loud. I would not stay here again.

Pros: The location!

Cons: The staff was horrible, the same guy in the day time always rude and a liar! I guess he forgot I was the guest from the day before I asked him for the latest check out time he told me 11, but when I called days before he told me the latest was 11:45

Pros: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!

Cons: Great location. Virtually next to everything. The rooms were clean as well as the pool area. I would recommend that motel 6 upgrade their linen and become one with design. Overall, good stay!

Cons: No shampoo floor wasn’t carpeted and at night there were a few vagabonds but it was quiet. Bed was comfortable.

Pros: It's a Motel 6 so do not expect fluffy towels, coffee makers or ....anything extra..not even internet service. BUT, if you want a clean room (which are few and far between at Motel 6, Red Roof, etc.) and save $35 over the next higher level of hotel and u don't have to pay a pet fee, this is your place. Nice, professional staff. Lots of restaurants within walking distance.

Pros: Nothing with the exception of the nice pillows.

Cons: First, 3 police were on sight when we arrived so it was sketchy from that point. The roaches came out as soon as we turned the lights out. 4 in the bathroom, 2 dead under the bed and 3 crawling across the ceiling. Also the cable was limited, the majority of our channels were Spanish but shouldve been English(tbs,TNT, ...) The icing on the cake was with the front desk calling my room at 12:45p threatening to call the police if I wasn't out In 10 mins. My family and I planned on staying at this location throughout the end of Hurricane Matthew.

Cons: No wifi available. The bathroom floor was rotting from a leak somewhere. Mystery stains on the walls near the sink.

Pros: The room was ok except for water that was always on the floor from the air conditioning and the room was just not attractive and had a stark bare look.

Cons: water on the floor

Pros: Was cheap for the area

Cons: Staff was rude, room was small and outdated.

Pros: Great service

Cons: No breakfast

Pros: Room was nicely furnished and clean. Appreciated the refrig and microwave.

Cons: Junk cars/trucks in parking lot (flat tires are a dead give-away). Roaches were everywhere -- on countertops, in refrig, bed, on walls -- it was a nightmare, but rooms were scarce due to massive power outages in the area. Never, never again.

Pros: No breakfast due to Covid😥

Cons: Need breakfast.

Cons: Over charged me then didn't return my deposit. Had people doing drugs on sidewalk.

Pros: Location is great. No breakfast due to covid-19. Otherwise I will be there again and recommend it as a place to stay. I ooms are being renovated and look great. Microwave and refrigerators in each room. Thanks Red R oof.

Cons: It rained two days I was there so I could not use the pool.😏

Pros: The location.

Cons: Very old furniture, bathroom seemed to have been remodeled recently but faucet in sink wasn't working well. Room had a strange smell. Other guests were hanging out by the stairs outside smoking pot and chatting loud.

Pros: The price

Cons: Bathroom could you some better up keep

Pros: I have already called with my complaints. This was disgusting unsafe and I will never be back!

Cons: I hated everything.

Pros: Price & pet friendly

Cons: shady characters walking around. Felt more like a truck stop.

Pros: Location

Cons: Hotel staff was rude the room smelled like mould and tobacco .Room service just knock on the room and open doors without waiting to hear come in

Pros: Staff

Cons: Alot of the rooms are starting to smell like dog. A dog does not belong in a carpet hotel room

Pros: All was excellent

Cons: None

Pros: The customer service is excellent Starting At the front  Theentire place is beautiful and cleaperfect to walk and enjoy the moment.. :) Relax secure and very confortable room with lots of complementary items.. Lot’s more than I expected.!

Cons: N/A

Pros: It's okay, not that bad for the price

Cons: No

Pros: Peaceful & quiet!

Cons: I loved everything

Pros: The price and room

Cons: Na

Pros: price

Cons: hair in the bath tub poor remodel job breakfast had no meat someone lived in the room next door & was loud

Pros: Hotel was clean and the staff was very friendly and respectful.

Pros: Location

Cons: No

Pros: The hotel was well maintained on the outside but the room itself was filthy!! Mildew in the bathroom, filthy carpets, tub/showers stained, and cracked tub. I would never choose to stay there again..,

Cons: See above.

Pros: Clean room, air conditioning worked great!

Cons: The breakfast is extremely blah. Needs variety.

Pros: The size of the room. The A/C would freeze u out. The bed was pretty comfortable! Always hot water w/ good pressure. the young man at the front desk was awesome!!

Pros: Great!!

Cons: They can have better breakfast

Cons: Smoking smell in my room makes it incredibly unpleasant to stay. Very displeased.

Pros: Nothing

Cons: Everything

Pros: Super friendly and helpful staff. Easy check in, and I was entirely too early. Instead of charging me for an entire day, they charged a reasonable fee that I was surprised to learn and pleased to pay. Of the 3 days I stayed, I was treated well for 3 days.

Cons: The people above me were loud and obnoxious. As well as the people on the other side of one wall. VERY loud

Pros: Location

Cons: Breakfast options; the hotel wasn't anything special.

Pros: Pets stay free. Check in was easy. MOST of the staff was friendly & knowledgeable.

Cons: They find ANY reason to keep ur $50 deposit. had emergency come up & hadto extend each day for over a week, last day 3rdparty app changed hotels, i told desk, packed fast, cleaned took out all trash/linens etc manager was rude & said i was late checkout

Pros: The room, customer service & cleanliness were amazing

Cons: Liked everything about it

Pros: The room was nice and staff didnt

Cons: The noise from the pool

Pros: Lesson learned, I won't reserve a hotel under 2 stars again. And it was not a hotel but a motel. It felt dirty, sleazy. Outdated decor, stains, mold. Only 2 thin sad pillows. Dark, gloomy. Never saw a maid to get new towels. No alarm clock

Cons: See above

Pros: Nothing

Cons: I found bed bugs in the bed and carpet. Carpet looked as though it was never vacuumed, I found traces of Marijuana, and crumbs of what appeared to be cocaine or methamphetamine throughout the room.

Pros: It was clean and comfortable.

Cons: The room had a stale smell.

Pros: Room was clean and type available when I arrived.

Cons: There was no late checkout until noon which put me sitting in my car for about an hour. Also, even though smoking room, air freshener still needed.

Pros: Nothing

Cons: The staff was rude got locked out of my room took then 30 mins to fix it

Pros: The staff was nice.

Cons: The room was filthy. Bed sheets were dirty. The fridge had food in it left from previous guest.

Pros: It was in a nice location food options were everywhere

Cons: Walls were paper thin you could hear a pin drop in the next room

Pros: The staff service

Cons: The room and building maintenance

Cons: TO MANY DARN BUGS

Pros: Nasty bed bugs. Staff was not helping the room was dirty and food was left in there over night and when I called none came and got it form my room. They were also shooting a low budget crap movie in the parking lot so I was not allowed to park by my room.

Cons: Everything!! It sucked and I will never stay here again

Cons: 2 roaches

Pros:  

Cons:  

Pros: Room is clean

Cons: Hotel has no amenities. Pool and work out center pretty much it. No smoking area outside. No coverage from weather when smoking outside. 1 elevator in very front and I had to go al the way to the back of hotel. Just not a great hotel.

Cons: Front desk staff was rather rude and abrupt, not at all welcoming. And there were repeated police calls during the night; cars searched, arrests made, etc. Not exactly family friendly . . .

Cons: Very similar to sleeping on the ground and use a rock as a pillow.

Pros: My guy came in town and we had an amazing time. I usually prefer nicer 4 star hotels but this was great price, great location and the room wasn't so bad. The customer service was amazing. Hotel employee was so very helpful and kind.

Cons: It is old and dark looking on the inside.

Pros: Good location in Addison

Cons: The room was not clean. There was debris on the floor that was not vacuumed up after housekeeping visited. We did not get clean sheets daily and one day did not get all the towels we needed. The room opened to the outside and did not feel secure.

Pros: Location

Cons: The smell in the room.Not enough light

Pros: It had cable tv.

Cons: The room smelled of smoke when I got there and I booked a non smoking room. The fact that the room faced the road.

Pros: The first night staff - lady was very polite, friendly and helpful.

Cons: Dirty, smelly rooms with bugs and roaches ! Day girl extremely rude, rolled eyes & loved to argue. Not enough towels and smoke outside drifted through air vents. Bfast food: stale dry muffins, hi carb choices only. NEVER going back !

Pros: I'd say the pool

Cons: No

Cons: This is not a 2.5 star hotel as advertised.

Pros: The room, location and the cable tv.

Cons: The staff clerk call me room at 11:05 and said I had ten minutes to leave. I said if I don't what are you going to do? I don't like being threatened for ten minutes. I stay in over 20 hotel's in Dallas and they never a acted so petty.

Pros: staff

Cons: room dirty, roaches, smelled dirty, hard pillows, will not stay there again

Pros: The location by far. It was close to everything in town and the air conditioners really got the room down to a cool temperature.

Cons: Yes.. I paid for a non-smoking room and the two rooms that I received smelled like ashtrays... I will never book another room at this hotel again.

Cons: The nonsmoking rooms smelled bad. Even clothes that stayed in my suitcase smelled bad.

Pros: The front desk attendent, Shane Keller, was the best ever!! Initially we were not too happy with our room, as the next door guest evidently had a large dog in their room that barked really loud whenever anyone walked by....grrrr.... Then when we turned on the TV in our room there was no signal!! grrrr.... When we reported the TV issue to Shane, he came right away to our room and tried to resolve the issue.... but no luck. He did not hesitate in saying he would move us immediately a different room right then!!! Sweet! He even mentioned that we would not be anywhere near the dog next door! A different floor even!! Where we moved seemed even nicer!!! Much quieter and the TV worked perfectly!!! YEA!! Yes, Shane went beyond in what we anticipated to solve the issues.

Cons: The facility seemed a bit 'run down'.... peeling wall paper, missing light bulbs, chair had a small tear,... but seemed clean.

Pros: The mattress are old . There was an indentation in the middle of the bed. My Husband and I couldn’t sleep in the same bed because we would roll to the middle

Cons: The bed. You really need to invest in some mattress

Cons: No breakfast, as advertised. Blamed on covid.. Rooms were old and rough and somewhat dirty from the years of use and not good cleaning - furniture, beds, carpet..

Pros: Nothing went well, one of the worse places we have ever stayed in

Cons: cleaned trash up, left in hallways, elevators, the manager was rude, I will NEVER stay in another Quality Inn

Pros: The bed was nice and the bathroom was clean.

Cons: Dirty parking lot. Front desk worker was absolutely horrible. He didn’t at knowledge me when I checked in, I had to ask for the WiFi password. Worst customer service ever. He wasn’t rude just not what I’m use too. I’ll never book here again for that reason.

Pros: Location

Cons: Overall it was not a good stay the environment was not pleasant at all lots f safety issues

Pros: The location

Cons: Needs upgrading

Pros: The staff was super nice

Cons: We had two queens and the queen by the window was broken. Yes, broken. It could not stay on the slats. The broken bed was by the window where the screen had been cut and looked to be kicked open. Used the bed as leverage to kick the screen. Shady peop

Pros: The hot showers, the fluffy bed, and how clean the hotel was.

Cons: No more breakfast was served on the mornings due to the COVID-19.

Pros: The location was perfect for my meeting the next morning. The male night hotel attendant was very professional and friendly. There should be more personnel like him.

Cons: The morning female attendant was borderline rude and very unfriendly. She did not speak with me and did not even look at me when I turned the keys in. The to go breakfast was nothing that I eat.

Pros: The room was clean and great price and location

Pros: It was nice with lots of room in the executive suite. beds were pretty good. Large shower. The in-room jacuzzi was nice at first but the chemicals were way to strong.

Cons: Someone's shoes were left in our room. The in-room hot tub had such strong chemicals that it made us both very sick with bad head aches and my wife started to blackout from the chemicals in the water.

Pros: Room was extremely large and clean. Quiet. I'd stay again.

Pros: Bed was great

Cons: Have a grab and go breakfast and coffee

Pros: Staff was great, room was clean, and nobody bothered me

Cons: Not your fault, but no breakfast

Cons: The clientele on the second floor in rooms near me were cursing, yelling, banging on our her guest rooms. They were in the hallway threatening to fight. I was close to calling the police. I was afraid that if I called the manager he might get hurt.

Cons: was horrible. hallways smelled like pot. my room had roaches everywere and it was packed that weekend and the people above me had kids and they banged and walked hard all day and nite and nothing was done. then i had to hear dogs barking from other room

Pros: Safe

Cons: no

Pros: The location was very convenient for all my needs. Staff was very polite.

Cons: The pool made me and my entire family sick! We were sick for a couple days. I believe either it was not cleaned or too much chemicals in the water.

Pros: Hotel employee worked with me and I was very grateful, also all the employees were very thoughtful.

Cons: No

Pros: Location

Cons: Ran down room. You could only sit on one side of the couch. There was a hole in the ceiling for the smoke detector. The fan in the bathroom didn’t work which made a shower pretty miserable since that was the only ventilation.

Pros: It was a suite so there was a sitting area, however the couch was broke and you could only sit on one side.

Cons: It was dirty and ran down. I was at the end of the hall and the door had no lock, as in it was missing. No smoke detector so hole in the ceiling. Bathroom fan was broke. Etc

Pros: Area

Cons: Smoke

Pros: The room was nice and big.

Cons: It smelled like smoke in the lobby and the hallway to our room had a bad oder.

Pros: Cheap, spacious & location

Cons: Rude staff on a morning shift at front desk. Extremely high incidental fee.

Pros: Room was dirty. Smelled horrible. Was very hot. Guests running up and down the hall all night banging in doors using loud profanity. Staff was too busy talking to young females to take care of guest requests.

Cons: It was extremely dirty towels were previously used and wet shower was not cleaned out food on couch holes in blankets there were people hanging out and selling drugs and using drugs

Pros: Perfect location.

Cons: Nada

Pros: It was a nice room.

Cons: Had trouble finding it; tried calling phone nbr shown on confirmation; no answer. Nearby restaurant gave directions. When I arrived at the front desk I told the agent I tried to call. She looked at, what appeared to be, her boyfriend & didn't respond.

Pros: Location

Pros: Nothing I cancelled

Cons: Room was dirty. Still had clothes and towels from previous people.

Pros: nothing

Cons: the staff and I was checked in to a dirty room and was told that he could not move me to another room until the next day

Pros: Location

Cons: Restroom had plumbing issues

Pros: Location

Cons: Needs update! Carpet in hall and room very old.Room needed painting badly. Only one ice machine on first floor. I was on third. Website deceiving for standard room. Assumed two beds. All r suites so king w couch that made out. Old uncomfortable mattress.

Pros: The staff is good and very helpful .I woke up going to cancel but the staff was nice and I stay based on that .

Cons: The staff is good .The hotel is going thru renovations and rooms have old rusty furniture.Even after changing rooms still dealing with bugs and roaches .I guess for what I paid I should be grateful.

Pros: Location

Cons: The walls are really thin I can literally hear people conversation and see when there light was on and off NO PRIVACY

Pros: Location

Cons: The room had a smell of cat urine and mold or mildew. I sprayed air freshener but I think it was in the carpet. Carpet needs to be removed . Horrible smell. Told staff but nothing was done

Pros: size of rooms and there breakfast was good and maid staff was nice.

Cons: hands down the rudest staff members at the front desk as well as the smart mouth maintenance dept.

Pros: This hotel was a wonderful bright spot in a series of unfortunate events in our lives right now.

Cons: They randomly charged a $20 pet fee for my service dog, even though we had disclosed her presence. They even sent a guy to talk to me and then charged the $20 anyway, without first asking me to complete paperwork required. Now I have to wait upwards of 2

Cons: The staff was horrible, called me and my friend out my name. I will never stay again

Pros: Only good thing was the mini fridge ran cold! Rare for hotel fridges.

Cons: Lighting was very dark, HUGE hole in bed so that you sunk down over a foot, burn holes in the comforter, questionable stains on the couch and all over the ceiling. Hot breakfast biscuits like rocks. Spend a few extra bucks and stay somewhere else!

Pros: Rooms were nice

Cons: Pool area was not clean

Pros: Location

Cons: Indoor pool was not clean. Pool water was dirty

Pros: That it was avaliable on the day we needed it.

Cons: this place was filthy and more like a motel. there were no towels in our room. Make shift security system in place with wires and cameras everywhere. It was beyond dated. The grounds were not kept up. It smelled bad and was just all together shady.

Cons: The person at the desk was not friendly at all.

Pros: The lady at the front desk was very friendly, helpful,professional and efficient. Our door was malfunctioning and not locking and she gladly switched our room with no hesitation.

Cons: guest walking around outside, intoxicated people.

Pros: the staff and the breakfast

Cons: no hot tub in pool area

Pros: location

Cons: The heater didn't work so we had to change rooms. The front desk chick needs people skills. The sheets and comforter were super thin. The TV and some of the workout equipment in that area didn't work. Broke down hotel in a good location.

Pros: Location was great

Cons: Booked the hotel for the indoor pool for my kids. First day, indoor pool was cold; kids didn't want to swim in it. Talked to management. They were defensive and cold, but said they would look into it. Second day, pool was cold again. Terrible.

Pros: Real eggs for breakfast

Cons: The room was dirty, there was mold in the shower, the phone has sticky residue on the receiver, no maid service during the 3 night stay, no linens for the pullout in the room and we had to go downstairs to get it from the night clerk

Pros: Location

Cons: Very unclean common areas , hall mainly , windows open in hall and housekeeping left many rooms , specifically 3 doors propped open on my floor all day until I complained to front desk who didn't know. Also housekeeping did not clean rooms ,

Cons: Our light was out in the bathroom, the toilet got stopped up twice.

Pros: Clean Great location Good staff Good restaurants are with-in 75 yards of front door

Cons: Pool and breakfast are only on-site perks