Hotels near Dallas Stars vs. Chicago Blackhawks

Cons: 5 hour maintenance delay due to non-responding maintenance crew. Deplaned. Then re-boarded. Then additional delay due to broken tug. Ridiculous.

Pros: Not much

Cons: The customer service, both on the phone & in person

Cons: More leg room

Cons: Smallest plane ever. Absolutely no leg room or overhead space.

Cons: USB outlets at seats, footrests in first class

Pros: Business class amenities

Cons: Luggage drop off taking over 45 minutes (for Business Class) was not acceptable.

Cons: Smooth flight on time

Cons: The cabin pressure gave me such a migraine, I couldn't think

Pros: See previous comments

Cons: See previous comments

Cons: On time

Pros: Flight was Good

Cons: checked baggage was damaged

Cons: Drink service

Pros: aircraft was new, clean, and with many new amenities that are appreciated - device charging, Internet access. The crew was great.

Cons: The seats are tough after a few hours of siting. Children screamed throughout the flight. To the crews credit, they recognized the issue, and suggested a move to empty seats. However,there was a screaming and coughing child behind these seats also. Perhaps grouping families to a section would help?

Pros: nice but slow in business class

Cons: Provide entertainment. Seats and legroom seem to get smaller every year

Pros: West Jet staff and crew are always great.

Cons: My flight was delayed over an hour - we sat on the tarmac waiting for de-icing for over an hour. There is no entertainment on this flight (so no wifi or tv) and we were not really notified how long we would be delayed- causing delays for me in Saskatoon that I could not provide information for.