The room was clean and comfortable. The reservation. Through kayak was affordable.
Understaffed. The staff was there was not trained and didn't know how to work the computer. He notified me that everyone had been fired and the general manager has quit. He initially gave me a room key that when I went to the room it was already being occupied. So I had to go back down to the front desk and get another room key. For the night that I stayed I was nervous that someone would walk in on me.
The hotel was overbooked the night we had confirmed reservations, and we and another couple got a call in the late afternoon asking if we'd consider staying somewhere else, which was not possible. Then at the front desk one of our party's room reservation was missing, and the desk clerk did a very poor, unfriendly job in trying to sort it out.
The Whaling Museum is a must-stop for guests of our Best Western Dartmouth Inn, since it's the perfect kick start to a relaxing trip. If you're here for the nearby University of Massachusetts Dartmouth, make sure you take time to check out the many area events, too. Battle Ship Cove and Fort Tabor bring guests to our property, while the Martha's Vineyard Ferry is a romantic option for couples. Our 100% smoke free hotel is designed with your comfort in mind. A fantastic location, value and the friendliest service in town make you feel at home. The University of Massachusetts School of Law might be a major draw, but many of our guests return year after year to visit the other destinations nearby. Just 30 minutes from Newport and 30 minutes from Cape Cod, our proximity to these locations is why most guests stay at our North Dartmouth hotel. Close to Martha's Vineyard Ferry right off I-195 and State Road 6, our location can't be beat. Ft. Phoenix State Beach and Horseneck Beach State Reservation are also close to our Best Western Dartmouth Inn, and they're a haven for outdoor adventure seekers. However, the heated pool and state-of-the-art exercise facility right on site give those looking to keep up with their fitness regimen reason to stay close by. No matter what you have planned for the day, enjoy a free deluxe continental breakfast each morning. A buffet of hot waffles, fresh fruits and pastries, cereal, yogurt and 100% Arabica coffee is just what everyone needs to get started on the right foot. Business travelers with the University of Massachusetts Dartmouth, Aerovox, Harvey Industries and other area businesses also regularly stay at our Best Western Dartmouth Inn. Everything you need to take care of business is right here, including a quick commute. Whatever brings you to town, count on our property and staff to make your stay the best it can be. Reserve a quiet room at the Best Western Dartmouth Inn today minutes from Martha's Vineyards! Enjoy your stay.
Based on 405 reviews
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