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Pros: West Jet staff and crew are always great.

Cons: My flight was delayed over an hour - we sat on the tarmac waiting for de-icing for over an hour. There is no entertainment on this flight (so no wifi or tv) and we were not really notified how long we would be delayed- causing delays for me in Saskatoon that I could not provide information for.

Pros: Crew was friendly and professional.

Cons: No Food to buy available on board. We thought we could buy something. The coffee was good.

Cons: the boarding process was chaotic. not enough time was allowed for zone 1 passengers. the plane was old. the inflight entertainment didn’t work. the crew was friendly though. there was no hot food but the cold selections were ok. i would expect a much better customer experience for business class passengers.

Pros: crew was fine

Cons: terrible space/legroom. Very cramped tray table, couldn't fit laptop on it. Made me check my carry on bag. not even gate check, checked to baggage claim. Yet there was still overhead space once I got on. Lots of . overbooking - should never happen in this day and age. Delta does not deserve its "#1" rating. The rating system seems biased. Probably paid off by delta. Southwest is way better for economy class.

Pros: On time, service was good

Cons: Food, I can't understand why the main course has such a poor taste and looks like it was eaten before.

Pros: The delta checkin desk were exceptional.

Cons: N/a

Cons: The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive.

Cons: The cabin pressure gave me such a migraine, I couldn't think

Cons: USB outlets at seats, footrests in first class

Pros: Very narrow seat

Pros: Fast boarding.

Cons: I’m tall. And there is no room to put my legs or my arms.

Pros: The pilot, crew, etc. was all good. Boarding was great, as was deplaning. There was a lot of communication.

Cons: I'm a tall woman and I was never more cramped. I think in a long flight such as this 2.5+ hours, they should not be using American Eagle jets. They are so tiny and my neighbor and I were practically on each other's laps.

Cons: Not a thing. Good airline, all the way around

Pros: Good friendly and efficient crew

Cons: Boarding process was poorly executed so 3 and 8 were called simultaneously