Book Dollar car rentals in Baltimore

Fri 24/11
Noon
Sat 25/11
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Reviews for Dollar in Baltimore

  • All reviews 100%
7.4/10 Good
Based on 121 reviews
  • 7.4
  • 7.1
  • 6.1
  • 6.7

Recent reviews

Most recent
    10.0 Excellent
    Economy
    31 Oct 2017
    Great service
    Pros: I picked up my rental car around 11pm and I was impressed by the service staff particularly Terry. She was extremely nice and gave me good directions for the hotel.
    Cons: I didn’t see the car in the night but noticed few scratches in the morning.
    3.6 Mediocre
    Full-size
    30 Oct 2017
    Horrible!
    Pros: Waited in line for 25+ minutes. No one ahead of me. Only one rep on duty and she was evidently new and overwhelmed/stuck trying to handle a foreign national get their rental. Asked what the problem was with no response. Asked how long it would take and she said she was just wrapping up. 15 minutes later I had to loudly voice my concern over the lack of customer service. The only response was she was working as fast as possible. Finally after again voicing my displeasure a rep from Thrifty next door offered to help me. Arrived in the rental facility at 7:06 pm and did not drive away until 7:55 pm. TOTALLY unacceptable. Will NEVER use Dollar again.
    10.0 Excellent
    Intermediate
    24 Oct 2017
    Pros: Very smooth process on both ends.
    Cons: BWI car Return was hard to find on Return.
    9.2 Excellent
    Agency's Choice
    23 Oct 2017
    No surprises, good experience
    Pros: Good rental. Once they added a 2nd agent during pickup the line started moving more swiftly. Car was clean, and had 42000 miles on it. No issues and no surprises. :-)
    Cons: Didn't care for the slow slow slow moving line during car pickup at BWI location. Didn't care for the attitude of the woman agent during pickup.. thankfully the guy who showed up 15 minutes into our wait-time took care of us. I watched as she tried to upsell each customer on insurance and guilt them with disgusted looks if they declined. Sat. 10/21/17 @ 12:10 The walk to the compact car section was long, and Google Maps had us take the most WONKY route from the rental facility to the highways. There was NO CAR INSPECTION during the rental process, which surprise me.. so we did a walkaround video before leaving just in case of a false accusation of accident. (Thankfully, neither accident or accusation took place :-) ) Overal, I still give them a high rating due to our experience generally being good.

Where can I find Dollar car rentals in Baltimore?

7410 New Ridge Rd, Dollar car rentals

Address

7410 New Ridge Rd

Phone

+1 866 434 2226
Dollar