Reviews for Dollar in Hartford
- All reviews 100%
25 Jul 2017
Worst service, worst car.
Pros: The one, of six encountered, staff members who was actually friendly. Unfortunately, he was not a part of my rental process or interaction.
Cons: 25 minute wait for pick up (other companies' shuttles went by 2-3 times while we all waited). When he arrived, the driver was sarcastic and rude. Farthest from the airport, ghetto location and appearance. Line was 14 people deep with 1, unfriendly, person working the desk. Was told to bring in my receipt for full up within 10 miles-never been told that before. Got my cigarette drenched car, tried to notify them, was told to wait behind the 14 people still waiting-I just left. On return, was told "give me your keys" as my greeting, with no other direction, by an individual who said no more to me (are you taking care of me, do I wait here, do you want my paperwork, am I all set, do you ever smile, are you the rudest person ever?). Two shuttle drivers also making jokes about riders, being rude and sarcastic ("you should've gotten breakfast before you got here" "we will get you there eventually"). The price was cheap BUT equal to other companies listed on Kayak-I picked wrong, way wrong.
23 Jul 2017
Do not rent from Dollar
Cons: Office was closed when my flight arrived, I was stranded at the airport with two small children.
3 Jun 2017
Pros: Low mileage car with great fuel economy.
Cons: Outrageous CT taxes & fees
23 May 2017
Pros: No long line. Desk staff were knowledagble about what was required for us to cross the border with the car.