Book Dollar car rentals in Washington

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Reviews for Dollar in Washington

  • All reviews 100%
6.8/10 Good
Based on 397 reviews
  • 6.4
  • 6.4
  • 5.2
  • 6.1

Recent reviews

Most recent
    2.0 Poor
    Standard
    12 Jul 2017
    Poor service! Sneaky!!!
    Pros: The car itself was fine. No problem driving it. However, there were scratches and dents around the car and on top of the car that I was not aware of but the agent receiving the car at the drop-off place pointed it out to me. The ez-pass holder attached to the windshield keeps on falling down.
    Cons: The overall service of the agents is very poor. First, when I picked up my car at the Washington Dulles location, I found out that the car I booked which was specified as "special" is actually a compact car! This was not disclosed when I booked the "special " car. So I ended up upgrading and paying twice as much as my original quoted price. If I've known that from the beginning, I would have booked a car that is specifically a full-sized one for a lesser price from another rental car company. Secondly, when it was time to give me my car, the agent just pointed out to the parking lot where to get my car. So I have to haul all my luggages plus bring my wife who's in a wheelchair to the rough asphalted parking lot. The agent NEVER went to the car to do an inspection. When I noticed the scratches on the car, I asked one person who was passing by (an employee) about it and he said they don't care about those scratches. Then when I returned the car to another location which is Newark airport, the agent there asked for the inspection report and I told him I don't have one because there was NEVER an inspection in the first place. That is when he started pointing out the dents specifically on the top of the car which was not so obvious until it is pointed out to you. So he made me sign a claim for the damages of the car even though I didn't cause any of those damages. The people of Dollar rent a car are sneaky and will get your money and more! One good consolation is that I purchased a rental insurance so I used that for the claim. Getting the rental insurance ($11 per day) is worth it!
    6.0 Okay
    SUV
    5 Jul 2017
    Cons: Man at counter told us local gas prices were more than they actually were. We would have gassed it up ourselves, had we been given accurate info.
    7.2 Good
    Economy
    5 Jul 2017
    Long wait
    Pros: Car was great, very clean and reliable.
    Cons: The line to pick up the car at DCA was over an hour long, and there was only one person working the counter. It didn't appear that they had planned ahead to accommodate all of the people that were scheduled to rent cars that day.
    10.0 Excellent
    SUV
    3 Jul 2017
    Cons: Nothing

Where can I find Dollar car rentals in Washington?

1 Aviation Circle, Dollar car rentals

Address

1 Aviation Circle

Phone

+1 866 434 2226