Car rental in Downtown (Santa Cruz)
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Cheap car rentals in Downtown (Santa Cruz)
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Downtown (Santa Cruz) car rental reviews and directory
Enterprise Rent-A-Car
7.1
Good
40 reviewsCleanliness
7.9
Comfort
7.8
Pick-up/Drop-off
6.7
Value for money
6.3
3 locations in Downtown
Filters
Reviews
2.0 Poor
Apr. 2021
Pros:
The Watsonville enterprise office cancelled our rental 2 hours before we were supposed to have picked it up. Their office gave no alternatives, despite the fact that we had the vehicle reserved for 3 weeks ahead of time.Cons:
I had to do the work of tracking down a replacement vehicle at the last minute. Al, who works at the enterprise on Ocean St. in Watsonville, did an amazing job to help us. He stayed past closing time to get us a vehicle in time.10.0 Wonderful
Aug. 2020
Pros:
Staff was ready and quick. Very easy pick up and drop off7.6 Good
Jul. 2020
Pros:
Staff was helpful, drop-off was easy.Cons:
Removing additional fees where possible for student drivers given the pandemic. Inform that drop-off after hours only requires keys to be placed in drop-off box and incurs no additional fees.9.6 Wonderful
Feb. 2020
Pros:
Very happy and kind staffCons:
Cleaner carpet in office, but great service4.0 Mediocre
Jun. 2019
Pros:
Car was fine. The guy at the counter was niceCons:
The computers were down and I was charged an extra day of rental even though I returned the car on time. Customer service was extremely rude over email and refused to do anything to help. Overall very terrible experience.10.0 Wonderful
Jun. 2019
Pros:
Great customer service from agent at counter. Very nice rental vehicle. Easy check in and easy return.Cons:
Everything was perfectHertz
6.8
Okay
74 reviewsCleanliness
7.4
Comfort
7.8
Pick-up/Drop-off
6.8
Value for money
6.5
4 locations in Downtown
Filters
Reviews
2.0 Poor
Apr. 2024
8.0 Very good
Apr. 2021
Pros:
Simple, limited-contact pick up and drop off.Cons:
When I returned the car two days early, the staff at Hertz were unable to do a refund for those extra days. This isn't a criticism of Hertz -- just know that when you book through Kayak, they don't have as much flexibility for extending or shortening a rental. Note that this Hertz location does not do after-hours drop-off. You must return the car before closing time.4.0 Mediocre
Mar. 2021
Pros:
The two ladies who checked me in were a delight to deal with. Very professional and personable as they went through all the paperwork and what not.Cons:
My pre-paid 1pm reservation was for a Mid-size Car, and when I got there at 1:30pm they had rented my car and had no Midsize cars left, so I was stuck with an economy car that felt like I was driving a go-kart on steroids or tin can on wheels. That was total BS!! Also, they closed the location close to my house, but it is still listed on their website, Yahoo, Waze, Google, etcetera, so when I drove over there to swap cars, there was a sign on the keys drop box saying to drop off cars across town, at the location where I picked up the car. Again, total BS!! Then when I returned the car they ran my credit card before talking to me at all, and I wanted to use my debit car. When I asked to cancel the charge and put it on my debit card, she said it was too late, she couldn't do that. Third strike of total BS. Even if it costs more and is farther away, I will never again rent a car for Hertz!!2.0 Poor
Sep. 2020
Pros:
The location didn’t exist.10.0 Wonderful
Feb. 2020
Pros:
yes and yesCons:
nothing8.0 Very good
Feb. 2020
Pros:
Great, happy staffBudget
10.0
Wonderful
2 reviewsCleanliness
7.0
Comfort
8.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Downtown
Avis
7.3
Good
19 reviewsCleanliness
7.0
Comfort
6.6
Pick-up/Drop-off
7.3
Value for money
6.6
One location in Downtown
Filters
Reviews
10.0 Wonderful
Aug. 2020
Pros:
Staff were friendly and there was no wait!Cons:
No one walked me to the car or asked if I had questions about it.2.0 Poor
Jun. 2020
Pros:
NothingCons:
Shop was closed8.0 Very good
Apr. 2017
Pros:
Friendly staff - Easy process10.0 Wonderful
Oct. 2016
Pros:
Easy to use and hassle free8.0 Very good
Aug. 2016
Pros:
Convenient location. Location was closed so just quickly dropped off the car, didn't interact with anyone so I don't have much to say or judge.7.2 Good
Apr. 2016
Pros:
Small but workable.Cons:
The facility was cramped both inside and outside, and from the direction I approached, difficult to see as it was behind a much larger building and sign. I had to back up and maneuver to enter the very small driveway entrance. There was room to park the car once I entered, however. Not sure where to add that I felt the dropoff fee was excessive -- thus the lower rating on value for money.Thrifty
6.0
Okay
No reviews available
One location in Downtown
Car rental locations in or near Downtown (Santa Cruz)
Good to know
When to book a rental car in Downtown, Santa Cruz
Top tips for renting a car in Downtown, Santa Cruz
- 25% of our users found rental cars in Downtown for C$ 82 or less.
- Book your rental car in Downtown at least 1 day before your trip in order to get a below-average price.
- Compact rental cars in Downtown are around 31% cheaper than other car types, on average.
- January is typically the cheapest month to rent a car in Downtown, with prices around C$ 61/day. July, in contrast, is often the most costly month, with an average of C$ 153/day.
FAQs about renting a car in Downtown (Santa Cruz)
How much does it cost to rent a car in Downtown?
On average a rental car in Downtown costs C$ 96 per day.
What is the best rental car company in Downtown?
Based on ratings and reviews from real users on KAYAK, the best car rental company in Downtown is BUDGET (10.0, 2 reviews).
How can I find car rentals near me in Downtown?
Take a look at our extensive car rental location map to find the best rental cars near you.
What is the most popular rental car type in Downtown?
Economy is the most frequently booked rental car type in Downtown.
How much does a Economy car rental cost in Downtown?
A Economy car rental in Downtown costs C$ 78 per day, on average.
How much does it cost to rent a car for a week in Downtown?
On average a rental car in Downtown costs C$ 675 per week (C$ 96 per day).
How much does it cost to rent a car long term for a month in Downtown?
On average a rental car in Downtown costs C$ 2,894 per month (C$ 96 per day).