Great location that’s about it
Location, convenient to restaurants and shopping
Tv didn’t work half the time (had interference in the picture) Adjusting the shower temperature took two people and sometimes we couldn’t make it usable Phone in the room didn’t work Office staff couldn’t find the reservation even with the confirmation and even though booking.com confirmed it Breakfast was so-so
Very bad experience at this hotel
Quality I would give them A zero star rating if that is an option. Due to my flight scheduling issue, I ended up at the hotel around 1am with my wife and teenage daughter. Lady in charge of the front desk, told us that we are a no show and they already gave the room to another, there are no more rooms available and I will be charged for the night as well. She could care less that I am coming from SFO with my family and I have no where else to go that night. Very bad customer service and no concern for the people.
The lady at the front desk when I arrived on the night of the 27th was great - very helpful and competent.
A two night stay that was just what I needed!
# Location of the hotel was perfect # The room was very comfortable # The exercise room had the cardio equipment and strength equipment I needed # The breakfasts were also very good and what I wanted # The room was very comfortable # The front desk staff were very accomodating
staff not helpful. Hotel dirty. Did not get a roll away bed which we were promised. Old and used up. Carpet filthy. Will never stay here again.
Breakfast was completely cold.
Welcome to our Newly Renovated Quality Inn and Suites, a casual, contemporary and 100 percent Non smoking hotel located in the heart of Durham, NC. Located in a prime location in Durham, our hotel is ideal for business travelers, family vacationers & duke university visitors. Start your day off right with our complimentary hot breakfast, offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Our staff takes pride in providing exemplary service to our guests and make their stay a memorable one. Complimentary Shuttle service available for all Duke hospitals.
Based on 754 reviews
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