Reviews for Economy Rent a Car in Montreal
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21 Jul 2017
Pros: I didn't Like anything about this company . The worst service ever Don't rent from them
Cons: The worst service ever they closed at 5pm on a Saturday and they stop sending shuttle at 4:30 I tried calling them at 4pm when I got there no one answered called 800 number was on hold for 20 minutes and when I finally talk to someone they told me I have to find a way to come to them in 30 minutes or they will charge me for no show fee
28 Jun 2017
This company is a scam!
Cons: Customer service is awful. Rushed me through the inspection of car, assuring me everything was fine. Forced me to take an insurance plan. Estimated cost of rental was $92, actual cost was $335 - loads of hidden fees. Then, they find a small scratch (1.5cm) and charged me $500 deductible. The scratch was not there when I brought the car back. Would NEVER rent a car here again. In fact, I'm filing a claim and hopefully they will be investigated and found negligent so this can't happen to anyone else.
27 Jun 2017
DO NOT USE!
Cons: This company is run mafia style. I have rented so many cars in my life but have never had such a bad experience. I specifically refer to the location at the Montreal airport ( it is not at the terminals but a 10 minute car ride ). They use extortion tactics to charge you for add ons they claim is required. The manager is called Hassan, watch out for him.
10 Jun 2017
Impossible to contact
Cons: Didn't say it wasn't at the airport. Then tried to call several times. They closed at 8!! Even when I Told them we were arriving at 8