Book Enterprise car rentals in Parma

Reviews for Enterprise in Parma

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car was greatcustomer service

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great servicestaff was very helpful

airport location

10.0

Great customer service.Pros:It was quick and professional. All goodCons:All goodReviewed 27 Nov. 2016

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5.2

Rented at Cleveland AirportPros:I liked how there weren't many rentals and I got in and out quicklyCons:I rented and the lady was the only one working so she had to run everything even the gate to get out. She sold me on the collision because she said "would you like the collision or just basic, I recommend the basic, you don't need regular collision" Then I handed the car (hyundai accent) in after a 27 hour rental and the guy said "ok, your credit card will be charged $144." Hold on, my rental rate was $14.97, it should be $29.94 plus taxes. He says, no your rental was $35 per day and $25 for collision per day, no idea where he got those numbers... finally after 20 minutes of him saying to me that I was wrong... the bill ended being $72... they charged me for collision which I was kind of tricked into... but they just were going to charge me whatever they wanted... be careful!Reviewed 22 Sep. 2016

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9.6

Pros:The customer service was excellent and my overall experience with the car was great!Reviewed 24 Sep. 2016

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7.2

Pros:Personable staff. They took the time to find out this was my 3rd time renting a 15 passenger van with them and we talked about the positives and negatives of that particular model van. Took the time to make sure I was comfortable with where everything is on the van even though it was the 3rd time.Reviewed 17 Jun. 2018

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8.0

Cons:When I returned the vehicle had I not caught the over charge that the location was charging me over & above the online quote that I would be paying I would have been overcharged!.....Because they made no mention of a vehicle upgrade or anything!!Reviewed 6 Aug. 2019

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• 6.5 /10Hertz Car Rentals at Parma

• Has the Enterprise rental car policy in Parma changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How many car rental locations does Enterprise have in Parma?

  Enterprise has 2 rental locations in Parma. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes