Book Enterprise Rent-A-Car car rentals in Parma

Reviews for Enterprise Rent-A-Car in Parma

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

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Poor

1

10.0

Sarah and the team at Enterprise are great. Very friendly and made the whole process very smooth and easy! Would recommend this location!Reviewed 12 Sep. 2023

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6.0

WAY TOO EXPENSIVE, STOP TAKING ADVANTAGE OF CUSTOMERS WHO NEED RENTALS, WE WILL REMEBER THIS WHEN ENTERPRICE REDUCES THE PRICING AFTER THE EXCUSES ARE OVER, WE WILL NOT GO TO ENTERPRISE. YOU SHOULD BE SHAMED FOR THIS PRICE GOUGING BUT THERE IS NO SHAME IN CORPORARTE AMERICA ON ONE THING RULES..... .....GREED, GREED ,GREED.Reviewed 10 May 2022

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3.9

The premium SUV we ordered 6 weeks earlier was not available. We were given a truck (a Tundra) which we refused due to its size. After quite some time they offered us a Mitsubishi intermediate SUV which was filled with a stinky smoke smell the whole trip. The “need maintenance light” kept coming on every time we started the vehicle and when we left the car rental place, we noticed there was only 1/4 of a tank of gas. We had a person traveling with us that was on oxygen 24/7 and we plugged her oxygen tank into the cigarette lighter to keep it charged for our 8 hour trip. It was after a few hours that we noticed her tank was not recharging. After trying several different ways of plugging her oxygen into the cigarette lighter we realized it was not working. It was a very difficult trip for our friend who had to keep turning her oxygen off to save the charge. The assistant manager did knock off some of the rental charge when we returned it, but we felt we should have been reimbursed 100% of the fee due to the dangerous predicament they put our friend who is dependent on her oxygen due to her COPD.Reviewed 1 Aug. 2021

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8.0

Cons:When I returned the vehicle had I not caught the over charge that the location was charging me over & above the online quote that I would be paying I would have been overcharged!.....Because they made no mention of a vehicle upgrade or anything!!Reviewed 6 Aug. 2019

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7.2

Pros:Personable staff. They took the time to find out this was my 3rd time renting a 15 passenger van with them and we talked about the positives and negatives of that particular model van. Took the time to make sure I was comfortable with where everything is on the van even though it was the 3rd time.Reviewed 17 Jun. 2018

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10.0

Great customer service.Pros:It was quick and professional. All goodCons:All goodReviewed 27 Nov. 2016

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9.6

Pros:The customer service was excellent and my overall experience with the car was great!Reviewed 24 Sep. 2016

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• 2.6 /10Hertz Car Rentals at Parma

• Has the Enterprise Rent-A-Car rental car policy in Parma changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Parma?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Parma.

• How many car rental locations does Enterprise Rent-A-Car have in Parma?

  Enterprise Rent-A-Car has 1 rental location in Parma. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes