"The non smoking was definitely smoked in a reeked of cigarettes."(in 4134 reviews)
"The ed with some terrible smelling chemical."(in 4134 reviews)
"We were unable to deliver the on time due to a snow storm."(in 4134 reviews)
Reviews
Overall Rating8.6 Very goodBased on 21 reviews
Cleanliness
8.8
Comfort
9.0
Overall
8.5
Pick-up/Drop-off
9.0
Value for money
8.4
Recent reviews
Traveler rating
4
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0
1
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2
Find reviews that mention:
10.0
Pros:renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortableCons:nothingReviewed 23 Mar. 2021
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2.0
Pros:Staff was friendly.Cons:The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.Reviewed 30 Dec. 2020
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10.0
Pros:Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.Reviewed 18 Dec. 2020
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10.0
Pros:Easy in and easy out.Cons:NothingReviewed 29 Oct. 2020
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10.0
Cons:I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!Reviewed 12 Aug. 2020
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10.0
Pros:Pick up and drop off were quick. Staff was very friendly. Super easy transactionReviewed 10 Aug. 2020
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7.2
Pros:ConvenientCons:They charged me for every scrap of insurance they could even though we had a whole conversation about how good my USAA insurance was, they told me I would regret not getting insurance. We were only driving 3 hrs in low traffic. Yet when I got to drop off I had been charged for full insuranceReviewed 5 Jul. 2019
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10.0
Pros:Everything it was perfect for our family vacationCons:NoReviewed 16 Jun. 2019
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8.8
Cons:Very easy check in and out, car was clean no issues.Reviewed 10 Mar. 2019
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10.0
Cons:The rental was great, however a got a low tire pressure warning on one of the tires. The temperature was cold.Reviewed 7 Feb. 2019
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9.2
Cons:We were unable to deliver the car on time due to a snow storm. We still had to pay for the additional day even though we could not move the car due to 15” of snow on the ground and secondary roads were not ploughed.Reviewed 10 Dec. 2018
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8.0
Great Customer ServicePros:The customer service was fantastic. From pick up to drop off, it was top notch.Cons:That particular vehicle needed either redesign or new tires. Did not handle well in the rain at all. I could not tell if it was just the design of the vehicle or the actual tires and did not check in the rain.Reviewed 13 Nov. 2018
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