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|Distance to city centre||2.9 km|
|Distance to airport||37.6 km|
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Receptionist was nice, room was clean
Not comfortable bed . Too soft , couldn’t sleep , body fell through , staff forgot to bring third set of bathrobe, toothbrush, slippers.
Did not get the correct number of towels. Room wasn't serviced (garbage not collected, etc.) until it was requested.
Staff were very friendly and helpful. Facilities were great.
Most of the food was cold in the mornings. The sauna was also cold for a couple of days with no helpful explanation given.
The hotel was new, it has nice clean rooms. The breakfast buffet is excellent. Sweaming pool is nice. Close to the elevators
It advertises itself as a Spa hotel. It’s NOT a spa hotel. All it has is a sweaming pool and a small sauna, That’s it! There is no Jacuzzi or any other basics for relaxation after Ski.
Great place, perfect location 2 min from the main lift to the mountain
Situated at the foot of the Caucasus mountains at the Krasnaya Polyana resort, the 4-star MERCURE Rosa Khutor hotel combines traditional Russian culture with contemporary trends. Make the most of our 153 comfortable and elegant rooms with WIFI access and spectacular views of the surrounding countryside. A cozy restaurant in the style of a noble estate, pool with glass dome, hammam, fitness center with the latest equipment and 5 conference rooms will make your stay at the MERCURE hotel truly unforgettable!
based on 2,953 reviews
Things to Know
- Great view
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
Reviews about Mercure Rosa Khutor Hotel
Most Popular Landmarks
- Alpika-Service Ski Resort 0.9 km