Find reviews that mention:
2.0
Never gave me my car I had bookedReviewed 5 Aug. 2023
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10.0
Brand new carReviewed 4 Aug. 2023
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10.0
No problem or snagsReviewed 23 Jul. 2023
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2.0
I couldn’t make the appointment, my wife had to go to the hospital, and they chose to not help meReviewed 1 Jun. 2023
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6.0
I rented an SUV but ended up with a minivanReviewed 25 May 2023
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2.0
They can’t take carReviewed 30 Apr. 2023
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6.0
Experience was good overall. Fox does not offer key lockbox/dropoff for those with really early flights so the 5 am business hours don’t suit families that are boarding planes at 545 am (at least at the MCO/Orlando location). You are subject to early return fees in this scenario - fortunately I was not charged - but had to return the vehicle the night before. This added unexpected travel expenses with taxi/ride sharing plus personal schedule adjustments. Thought this would help executives make changes or add conveniences offered by other car rental agencies.Reviewed 25 Apr. 2023
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10.0
Thank you David!Reviewed 18 Apr. 2023
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10.0
Confusing where to pull in for early morning return. Naz, our agent was quick, kind and helpful. Thank you!Reviewed 7 Apr. 2023
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8.0
Pick up was the worst part. The line was long, but the check in process once at the desk was the longest time to get a car I have ever experienced. Staff was friendly. Car was clean. Drop off was easy. Price was okay.Reviewed 2 Apr. 2023
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4.0
Had to switch cars, first car phone chargers didn't work, second car had to wait for them to change battery in key fob. This was after we loaded our luggage in cars. Man at counter was friendly but miss quoted us. I questioned the total and he said it was right. I should have looked at it better. Quoted $12 for extra driver charged $12.99 Should be refunded [ $6.93] Quoted $145 for insurance charged $188.93 Should be refunded [$43.93] Charged $6.99 per day for road side assistance which I did not ask for or notice on bill. I already have AAA Plus it is covered under my credit card. Should be refunded $48.93. Total overcharged $99.79Reviewed 21 Mar. 2023
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2.0
Staff was very hard to work with. Combative when not agreeing to their upsells.Reviewed 3 Feb. 2023
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