Hotels near HCUL 82nd Annual Convention

Cons: Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled.

Pros: Great crew.

Cons: Entertainment system malfunctioned constantly

Pros: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.

Cons: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️

Cons: The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle.

Pros: This was an older plane with no upgrades including no Internet and the very small poor quality Monitors in the back of the seat in front of each passenger. The seats were very uncomfortable. The transfer in Vancouver after customs involved going outside in the cold to and from the bus. There was no warning. The customs area red jacketed help personnel told us that it was just as fast to go throught the general customs are instead of using our Nexus cards and this turned out to take forever. So very disappointing.

Cons: Better communication at all levels. Remember that the overall strength of a chain is only as strong as its weakest link and this trip had many weak links for us making it a challenge.

Pros: Crew was amazing

Cons: sing us to be about an hour late @2:15am

Pros: Crew were very friendly and efficient. The flight was uneventful

Cons: Free drinks. More options for free snacks

Cons: Hello, I just needed to voice my dissatisfaction with this fight. I’m not sure if every Westjet flight I was lucky and had amazing crew members or if the staff on this flight was having a bad flight. Our flight was delayed by 75min. The flight crew did not attend to any requests from the customers for the 75min we were on the tarmac. I asked for headphones and the crew member look agitated I asked made a remark about how nobody buys them so she didn’t know how much they are. She said she would come back with the price, and did not. I had to wait for the beverage cart and then order them again. Then I asked for an additional can of ginger ale. The gentleman said he’ll need to come back (as he was cleaning the garbage). He never came back. I had to hit the assistance button again and got the original woman. Once again agitated and when I asked she said to wait for the beverage cart again. After another 10-15min they started the beverage service again. On previous flights there were delays, shorter like 30min westjet crew members gave free headphones. And those are the kind of experiences I’ve come to expect from westjet. Not the free aspect but flight crew that care about the customers. The entire crew on this flight was agitated and annoyed from boarding and it definitely showed. Small things like even a smile or even sorry everyone, would’ve gone a long way. But when the crew doesn’t care the flight gets 10x longer, and when the flight is already delayed by 25% of the flight duration it comes to a point where you’re counting down the seconds to get out. The delay was unfortunate and out of the control of the company and crew but that doesn’t mean the crew couldn’t still make it into a memorable experience for the guests.

Cons: Cancelled flight due to cracked windshield. No back up options for aircraft or crew so I was sent on a completely different airline and route. Go Delta!

Pros: I love the economy plus section. The additional space between rows is much appreciated. The planes are great and the entertainment system is very good. The crew is very nice. The whole experience was very good.

Cons: More movies variety would be great.

Cons: Seats are REALLY small

Pros: Clean comfortable flight, safe. Nice crew.

Cons: Better snacks!!! More room between seats!!!

Cons: Sat on runway for one hour. Ridiculous.

Pros: I love Alaska Airlines. My favorite airline to travel on.

Cons: This was the third of the last four flight on Alaska that was delayed by an hour or more. I realize that often weather and other factors make delays on avoidable to my complaint is not a major one however it does cost some inconvenience.

Pros: Great on time service and communications.

Pros: Deplaning was seamless and our luggage was where it was supposed to be and on time.

Cons: I lost count of the number of gate changes and delays in Seattle. It was ridiculous. We were in boarding group C and when they finally called group C they immediately called group D to also board at the same time. Getting off our flight from DC was no picnic either. Overall a bad experience flying Alaska today.