Good breakfast! Highly recommend.
Lock wouldn't open but they upgraded me to a nicer room.
Rooms were great and clean and beds comfortable Breakfast was amazing
Not a thing
I won't stay anywhere else in Helena, MT.
Clean, comfortable beds and good pillows, hot breakfast, pool, hot tub, responsive and friendly staff, dog friendly, can walk to get groceries or fast food...
Noisy neighbor, thin walls. Nothing that had to do with the hotel or the staff...
In second room ceiling was scraped of texture in two different spots, gave a rundown appearance. Lack of available outlets, only one in same room.
Included breakfast was satisfying with plenty of options
The AC was a little loud in the room, but not too bad.
The size of the room was nice. I liked that there were two queen beds in our room. I like that you had breakfast. I appreciate the use of your ice machine. I was happy to see there was a swimming pool even though I didn't get to use it. Your pillows were very nice and comfortable. I like that you had a refrigerator in our room. The staff was friendly and helpful. I was happy to have a good air conditioner.
There was a heavy perfume smell suggesting that you're covering up something stinky. The bathroom fan was extremely noisy and it did not keep the mirror from fogging up during a shower. The entrance to the parking lot is too tight. A car would stop there to register and it would block access to the parking lot. You need to add another entrance to your parking lot. This was a problem several times.
Very friendly service. Good location too. And a good job on breakfast!
Updated and better?
The location is perfect, the rooms were semi clean, the staff were friendly, the atmosphere was overall nice.
The heater would work then not were. The locks on the outside of the building were either not locked or not there at all. This is the third time I've stayed there and they did nothing except to say Sorry. Really? If it is so much better now that they are Baymont, where is the customer service of offering some kind of discount of my troubles? At least Motel 6 had working heaters and was cheaper.
There was no fridge in our room
Not cheap enough....
The staff was very responsive & helpful. They made cookies evey afternoon & their front desk demeanor was top notch! They really belong in a better hotel!
The facility was kind of sketchy. Chair upholstery & coverlet in the room was stained, the carpeting in the hallways was gross, there was no elevator & our non-smoking room smelled of smoke. The parking lot had only one entry/exit. When Ifirst ran water for the shower/tub it came out rust colored.
Thank you for choosing our Baymont Inn And Suites Helena hotel. Baymont Inn And Suites is a midscale hotel brand with over 320 properties predominantly in the United States. Specializing in hometown hospitality, all Baymont hotels feature both traditional guest rooms and suites. Free guest amenities include a full continental breakfast at the Baymont Breakfast Corner, wired and wireless high-speed internet access, use of the Baymont fitness center and fresh-baked chocolate chip cookies during the evening hours.
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