Heraklion hotels

Pros: Great hotel! rooms were very modern., comfortable and clean. Breakfast was amazing. We also ate in the rooftop restaurant and it was amazing. We stayed 2 nights on two separate occasions. We were upgraded both times which was a very nice surprise. Checkin and staff were amazing and very helpful with a few items as our luggage was lost. It was located a short walk to the ferry dock which was great for us. would highly recommend this hotel.

Cons: Honestly, loved the hotel.

Pros: It was just a lovely relaxing time spent at your hotel!

Cons: Nothing!

Cons: Top hotel at a top location

Pros: Very nice place to stay, very helpful and polite staff. Superb breakfast buffet.

Pros: Fantastic staff very friendly and helpful

Pros: Located across from the ferry terminal and nearby to some nice dining. The hotel is really modern and rooms are nicely done. The bed is very comfortable. Great shower and amenities. Breakfast is a buffet with make your own orange juice and option for omelettes to be made to order. Very good breakfast.

Cons: We just passed through Heraklion from Chania to get to Santorini. Did not stay there long but did not seem to be a vacation hotspot. Would prefer to not make my own orange juice.

Pros: Staff was great. Excellent breakfast.

Pros: Everything was great.10’

Pros: Loved the cookies at check in, amazing breakfast, confy bed and ammensties and modern decor. Fluffiest towels, robes and slippers! We only stayed for one night to be nearby the ferry (which we walked to)

Cons: The area didnt seem that safe - tons of grafitti and a few beggars, but We didnt feel threatened in any way.

Pros: Beautiful common areas with wood floors and lovely furnishings. Reception staff was wonderfully welcoming, upgraded our room, and was as nice as can be. Classy place. Excellent bed and a/c.

Cons: Nothing

Pros: Customer Service Supreme

Cons: Nothing

Pros: Amazing staff- they went above and beyond- Katerina the woman who checked us in and her colleague I believe r her name started with an F. When they found out we were on our honeymoon they sent up the most beautiful card and basket with traditional Cretan spirit. I saved the card for memories!! Lovely lovely staff and hotel!!

Pros: very friendly staff - highly professional and outgoing

Cons: nothing!

Pros: Excellent breakfast! Clean rooms! Very friendly personal!

Pros: delicious and abundant breakfast. extremely helpful and friendly staff

Cons: appreciate the technology of the room, but often didn't work.

Pros: Breakfast was good, hotel , very clean and all facilities required. Friendly staff.

Cons: Only slight thing was the windows let in the sound from the street, and on a Friday night there was occasionally periods of noise from people walking home after a few drinks! Not sure if effective double glazing, but a minor point.

Pros: The hotel is brand new with excellent facilities and room space. The rooms are very well kept and are super clean. Breakfast was excellent with variant local products and familiar choices too. Staff was very friendly and accommodating. Overall this was one of the best hotel experiences I have had so far (and I’ve been travelling a lot)!

Pros: Very helpful staff, very responsive, happy to help give advice for the island and make sure you’re taken care of during your stay. Room is what you need and comfortable with the balcony. Great location for Heraklion. Close to buses and lots of restaurants and cafes.

Pros: Great breakfast, great room

Pros: Modern excellent facilities and great location.

Cons: Fairly noisy from street noise below

Pros: We stayed here for three nights and thoroughly enjoyed it. The hotel is just over three years old is modern very well equipped. We booked a club room which was very spacious, had a great shower, comfortable king bed and a coffee machine. Everything worked as it should, the breakfast was great and the staff super efficient and friendly. Panagiotis at the front desk was great and super helpful in helping us get the most out of our stay in Heraklion. The hotel is well located and within walking distance from the town centre and restaurants. Highly recommended and one of the best in Greece .

Pros: Staff

Cons: Expensive

Pros: The staff was very kind , tha location is perfect!!!!! Very clean,the room is spacious and nice, so to make along story short.. very very recommended!!!!!

Pros: Located very close to the ferry fort makes it a very convenient place to stay. It also has free parking and a wonderful breakfast in the morning. It is also worth spending time on the terrace and getting a drink of your choice with good views of the sea and the fort.

Cons: It is not a standalone building but part of a complex and is situated in some confusing narrow lanes and it is very difficult to find for the first time for people driving up there with no room for errors especially with no entry and one way road traffic signs everywhere..

Pros: nothing

Cons: The room was dirty and old. TV wasn't working, the bed was super hard and bad smell in general, refrigerator broken Don't stay in that hotel

Pros: Great room

Cons: N/a

Pros: Excellent breakfast and great location.

Pros: Perfect location. Service was great. Staffs were cordial. Breakfast had variety. Spacious modern room with sufficient amenities. Would def stay again.

Cons: No light in the shower place.

Pros: Great location right in the middle of the old town . Rooms very nice and good breakfast. Good parking under hotel . Would happily stay here again . Also only about 10 minute drive to airport

Pros: Staff was very polite, professional and helpful. The room was very clean and comfy. During breakfast we had plenty of choices including national sweets, a lot of fruits, nuts, vegetables, some hot dishes and so on. In addition, car parking was handeld by parking staff that was really convenient and free for hotel guests.

Cons: -

Pros: Great central location with supermarket and restaurants next door. Modern, well-equipped rooms. Friendly and helpful staff. Best part was the breakfast, it had everything you might possibly want, and then some!

Cons: Balcony not that great but not necessary either.

Pros: Lovely rooms, very clean, we were on 5th floor right by the roof terrace which was nice place to sit. Also great breakfast.

Cons: It was a bit hard to find it by car, but once we did parking was was very close and not too expensive for middle of town.

Pros: Very friendly staff, close to main areas of town for shopping and eating, nice rooms, nice roof terrace overlooking the Aegean

Pros: The location was marvellous for walking to the important attractions. The staff couldn’t be more helpful. Our room was huge, with a double basin bathroom and a delightful shady terrace. The room and bathroom were spotlessly clean (and I am fussy).

Cons: The outside street was very narrow - I wouldn’t try driving there. When the wind blows in a particular direction the jets fly overhead - however, that must affect all of the old city. I didn’t notice the planes late at night or early in the morning.

Pros: Well located for ferry port and it was easy to find somewhere to eat nearby. Clean. Fast check in and check out and WiFi worked.

Cons: The property’s location meant it was noisy and very hard to sleep - it is directly below a flight path so there is the noise of planes until midnight and starting at 630am on the dot. When we stayed there were also dogs barking relentlessly for a 20 min period from just before 5am and we were woken by noise in the street at 3am too. (I am not a light sleeper...) the first room we were given (55) had a horrible smell and was on an outside terrace which was really noisy from music nearby. They moved us to 43 which had no smell but not a great start and we were still kept up with noise although we had requested a quiet room at booking. Not hotel’s fault but I would be aware... all we wanted was a good nights sleep, especially as I am five months pregnant and we had a long drive the next day, so it was not a good stay for us. Breakfast was not of best quality but was standard and ok. Whole place is a bit tired. Lastly, they didn’t ask us on check out how our stay was which was telling (bad restaurants and hotels never seem to ask, maybe because they don’t want to know...) so didn’t seem the hotel were bothered about feedback or customer experience

Pros: Hotel was lovely close to all we wanted to see and only 5 minutes away from the port where we had to take the ferry to Santorini. Very modern and the bed was very comfortable. Bathroom facilities was excellent.

Cons: Just the small elevator

Pros: Very big comfy bed. Great location, right next to secure parking.

Pros: The hotel was obviously loved by its management and it showed, it was immaculately clean and the rooms really made use of limited space

Pros: One of the best hotel breakfasts I have ever ate! A nice view on the sea from the balcony.

Pros: Everything is great including breakfast. Anastasia the receptionist couldn't be more helpful and recommended very good restaurant nearby. She is so hospitable and friendly. Thanks Anastasia and Kastro!

Pros: Good location, parking close, beautiful rooftop terrace, the room was very nice. I recommend the hotel.

Cons: I would have liked to be a little bit more clean in the bathroom arround the power supply and on the hair dryer cable, but ussually I am too picky.

Pros: i liked the staff

Cons: it was excelent but no parking. you have to park in city park cost some euros.

Cons: Νot even a bottle of water in the fridge.

Pros: The hotel is fantastic We had an amazing sea view bungalow The staffs absolutely amazing, super nice and friendly. The place is very clean. The beach is beautiful with lots of activities. Large variety of food and restaurants. Definitely recommend for families.

Cons: Not much to do around the hotel and most of the activities are for kids over 3 years old.

Pros: The staff were excellent The food was very good although they provided gluten-free bread you have to be careful the drinks in the all inclusive package were very good quality...

Cons: I thought the city was a little bit run down

Pros: Nice beach Great entertainment team (especially events for kids!) Yoga lessons Great SPA (and very receptive to feedback) Great Italian restaurant (must visit)

Cons: Too packed (difficult to find table in restaurant and too noisy) View from our room (we paid extra for a view) Staff in restaurant is tired Booked sun beds both one the beach and by the pools :( Crete taverna (outside of the hotel) was a big disappointment

Pros: Made feel very, very welcome by ALL staff at ALL times from the guy dropping us of at our accommodation to the staff on the beech at the end of the day!

Cons: The bus journey in to the port was... too HOT ! lol

Pros: - nice staff - great location - nice hotel area - rich offer within all inclusive

Cons: - the choice of food practically did not change - water in the children's pool was too cold

Pros: Food and drinks were ok, breakfast is better than the other meals. The restaurants with the reservation are better than the common one. Also the restaurant outside the hotel was really good too. The alcoholic drinks are non known labeled but ok to drink.

Cons: The seafront rooms are not sea front actually. You can see the sea like %5 percent when you go to the balcony. Faulty naming of these rooms at all. Not good not worth to buy them, go with the cheaper ones. They are near the sea okay but not sea front or whatever.

Pros: Food is great

Pros: We came back Agapi Beach after 3 years, and we weren't disappointed again. The resort keeps its high standards at everything, from food to facilities. It's just perfect for traveling with kids. We will come back again.

Cons: Some of the entertainment program feels a little retro (trivia quizzes, bingo, movie nights), this has some nice charm to it, but I would expect something more suitable for 2019.

Pros: Very calm place, excellent to come with small children. Has it's own beach and three pools, also has good restaurants and free bars.

Cons: I would like to have an electric kettle in my room, sugar, coffee and tea bags so I could make my own coffee in the morning without going to main restaurant.

Pros: The beach, friendly staff, the food, entertainment, the spa

Cons: Wifi in the room, bed, bathroom of the room

Pros: Beautiful room with sea views, gorgeous well appointed bathroom lovely power shower! Great breakfast, lovely pool and right on the beach. In a great location within easy reach of local bars and restaurants. Immaculately clean. Lovely friendly staff. We will be back next year.

Cons: Can’t fault anything about this hotel

Pros: Location, staff super kind and helpful. The breakfast is excellent!

Cons: I would suggest to have a complimentary bottle of water in the room.

Pros: Lovely pool area with snack bar and drinks. Nice size room. Bathroom a bit small but ok.

Cons: Pre set up of lounge chairs with umbrellas on the beach would be nice. Presently you have to carry your lounge chair to the beach. The pool area is big so evening entertainment would also be nice there along with the bar staying open much later.

Pros: Good choice for breakfast, very friendly helpfull staff, lovely pool area with sea views, easy walk to bars and restaurants.

Pros: Lovely hotel next to the beach. Really nice area, quiet and safe. Personnel very nice and helpful, available 24h. Good food!

Pros: The hotel location is on a very nice beach, the staff is amazing!!! Very nice and helpfull!!! The rooms is very clean. There is a very good bus that conect the hotel diractly to city center and airport. No need to spend money on taxi

Cons: All over the hotel there is a very strong smell of smoking. Discasting smell. A bit far from city center, need to take bus/taxi or be sporty and walk on the beach 4km

Pros: Friendly staff, good breakfast, good pool.

Cons: Asked for a quiet room. It was next to the road and VERY noisy - cars, motorbikes, dogs barking. Bed VERY hard - couldn't sleep. Couldn't change room.

Pros: Everything ok.

Cons: No problems.

Pros: The hotel does what it sets out to do - it is very basic but clean and comfortable. The breakfast was very good and the pool was large and nicely set out.

Cons: There were no extra towels supplied for the pool so we had to use our bath towels. The beach it is beside was not particularly nice and the location is quite out of the way.

Pros: Nice balcony, fridge, towels were changed every day and it was allowed to use these by the sea, free parking around the hotel. Sea was close, it was calming to hear sea wave sounds during night time.

Cons: Breakfast was repeating, no sun beds near the sea but you could carry one if you wanted. It was windy (good for kid surfers), two days it was stormy.

Pros: Very nice and clean hotel. People here are friendly, very receptive. We had a good time in this hotel. Recommend

Pros: We enjoyed our stay at this hotel. The rooms are lovely and clean. Plenty of room. It was great they could give us an interconnecting room as our family required two rooms. I probably was expecting more of a view when they said harbour view. So not worth paying extra for that unless you are on a higher level. The location is close to restaurants and shops Just short walk. It was easy and stress free to hire a car if you want to go exploring. We enjoyed the great buffet breakfast too. So all round the hotel is a get pick while travelling through Crete.

Pros: Staff was very friendly and always ready to help. Good breakfast.

Cons: Location is up on the hill and very difficult to get there by foot. Airplanes were taking off and passing by our balcony every few minutes till late night. It was not possible to sleep until after the midnight.

Pros: Very nice breakfast. The roof top pool area is quaintly retro, with great views.

Pros: This is an excellent hotel in a very convenient location for sight-seeing. Everything is nearby and close to the waterfront. The staff is friendly and helpful.

Cons: A bit pricey bu you would probably expect that for a five-star hotel.

Pros: Everything. Breakfast was especially good. Staff very helpful.

Cons: Nothing negative. A bit pricey but that is what you expect for a five star hotel.

Pros: Location , breakfast , room upgrade much appreciated

Cons: The bathroom amenities could be improved

Pros: We have stayed here many times , and are always made welcome , with excellent service. Breakfast s are excellent with outside space . Great choice with chef for omelettes etc . Waiter/waitress service for tea/ coffee Always very clean and tidy . Rooms first rate . All facilities one might expect from a hotel with this splendid reputation. Lovely pool area . Storage available for late flight .

Cons: All good .

Pros: Good location and excellent staff. Very nice rooms with good noise windows. Fantastic shower in bathroom! Will come back if we stay in Heraklion

Cons: Breakfast is great but in a very noisy room

Pros: The location was perfect. Hotel was lovely and food was very good.

Cons: Room was quite small otherwise nothing.

Pros: All good

Cons: Nothing

Pros: The genuine care and hospitality of all the staff was exceptional! Courteous, friendly, and always completely professional. The breakfast was excellent. A fantastic choice of cereal, hot food, fresh fruit, cheeses, pastries, lovely fresh bread and preserves - delicious! I could have eaten breakfast all day.....

Cons: Nothing regarding the hotel. However, the airport is close by and can be rather intrusive though we very soon became accustomed to it. We were not affected by any other 'traffic' as the hotel is in a quiet position.

Pros: Lovely staff and plenty of them. Really wide choice for breakfast. Bar and poolside service food and drink excellent. Quiet atmosphere despite size and number of guests. Nice pool. Very comfortable. Really good location in Heraklion - short walk to the centre and port etc. Unobtrusive background staff.

Cons: I really have nothing to criticise.

Pros: Breakfast was great and the staff is friendly and very helpful

Cons: The room we had was a bit small bu that wax our only complaint

Pros: The breakfast is excellent and is served in a lovely setting by the pool. The staff were welcoming and provided great service.

Cons: Nothing

Pros: Everything!

Cons: From checking in to checking out it was perfect,we had arrived early but there was no problem Very nice breakfast We were looked after when we used the pool ,we had a great relaxing time .

Pros: You got what you paid for.

Pros: Amazing hotel! Clean and luxurious, wonderful facilities, great pool, excellent breakfast, lunch and dinner, comfy bed, good location! Friendly staff always willing to help with a smile! Thank you so much for everything!

Cons: Notching, it was perfect!

Pros: Loved he hotel! Food exceptional ! Amazing stuff, everything is made for your comfort!

Pros: Modern and comfortable with all the amenities located in a nice residential area

Cons: For some maybe a bit far from the center; 30 min walking or a short taxi ride

Pros: Awesome stay, friendly staff, clean and upscale

Pros: Decent room size We’ve traveled with a 2 year old boy and we received a baby cot Excelent breakfast

Pros: Buffet for dinner and breakfast was great, staff very kind.

Cons: Because the hotel parking site was full, a staff member parked our car the evening we arrived. The next morning it turned out that he had parked it in front of the hotel loading dock and the car had been damaged by someone trying to get past. It showed a big dent and scratches exactly on the spot (rear right) where a trolly would pass from the road to the sidewalk. A mere passer-by on the sidewalk could not have caused such damage. Yet the hotel refused to take any responsibility. We spent several very unpleasant hours talking to managers through the phone and ended up paying for the damages ourselves. We were only lucky that the friendly car rental service (Kydon) showed some understanding and did not charge the full amount. One would expect more from a hotel in this class.

Pros: Great place, nice rooms, good location

Cons: breakfast can be improved

Pros: Quiet, friendly staff, close to the port and lots of restaurants and bars nearby.

Cons: Parking a challenge in the area.

Pros: Stefanos is the best general manager I have ever met. Truly helpful and really made our stay pleasant.

Pros: good staff and location

Cons: No coffee in rooms, only tea. Tiny bathroom. Toiletries only included combination bottle of shampoo/body wash; no lotion or conditioner.

Pros: The hotel staff is outstanding!!!

Pros: Fantastic staff very helpful and friendly. Comfortable beds, facilities good. Very good soundproofing in the rooms. Great location.

Cons: The shower cubicle is pretty tight. If you're not slender you may struggle.

Pros: I really have nothing but wonderful things to say about our stay. They helped us with EVERYTHING! From getting transportation to and from the hotel to making sure we got breakfast before heading to an early morning ferry the staff went above and beyond to make us feel welcome. I would definitely recommend Infinity to anyone looking for a hotel that is centrally located with modern amenities.

Pros: You get what you pay for. Location is amazing for the rest it's a decent hotel. Very clean, friendly staff at reception and quiet at night.

Pros: Close to central downtown

Cons: Small shower room

Pros: Nice hotel with excellent location and food break. I'm

Pros: Great location to town, restaurants and port. Safe was very friendly and helpful. Fabulous view!

Pros: About a 15 minute walk to the port for ferries to Santorini. Room very comfortable with a terrace with views to the sea. Restaurant looked nice although we arrived late and had eaten. About 10 minutes walk to bustling centre of town.

Cons: Parking would be an issue in this area.

Pros: Position and room

Pros: Cozy room, harbor view, balcony, friendly and knowledgeable staff

Cons: A bit self-consciously overdesigned

Pros: breakfast okay

Cons: first "superior" room offered was like a prison cell, the Balcony was pitifully small, they did move us.

Pros: Service was very attentive and proactively helpful. Location was perfect inbetween port and town. Hotel was so clean and breakfast was great. We ate at the restaurant in the hotel and the food was amazing.

Pros: Breakfast is awesome, dinner upstairs incredible food and view, staff fantastic. We had the best room in the hotel, thanks to the Katerina accomodating it for us.

Pros: Very nice welcome and assistance with car parking. Room was maintained very well by housekeeping. Breakfast was varied and very high quality. Check out was straight forward and quick.

Cons: Nothing to report here

Pros: Service was good. Free parking in downtown Heraklion!

Cons: Decor is strange. Towels we're old (but clean).

Pros: Very good location, lovely views, good restaurants and bars nearby

Cons: room a bit small for two suit cases

Pros: Fabulous staff on reception looked after us and our bike boxes whilst on tour. Hotel is in central Heraklion a few minutes walk from great restaurants and bars. Air conditioning in room worked well.

Cons: Would prefer shower cubicle rather than overhead shower on bath

Pros: The room and hotel were clean.

Cons: The room was tight for 2 people plus luggage.

Pros: Location and hotel restaurant

Cons: Bed was not comfortable...sagging mattress Inappropriate male nude picture on the wall???

Pros: Walk to city center or the water in less than five minutes. Walked with luggage from the port to the hotel in 15 mins. Great central location. Staff was very helpful. 12 euro cab ride to airport. Breakfast was delicious and filling. Rooms were comfy. Good water pressure.

Cons: That we had to leave.

Pros: Comfortable hotel near the town centre Restaurants close by and very convenient to the ferry port. No hesitation in staying here again

Cons: Excellent in every way

Pros: Hotel was convenient, a few blocks uphill to center--or 1 block downhill to the sea--and a short walk along to the venetian fortress and one short block to a grocery store. The front desk was friendly, room was a decent size with fridge, good shower. Bed was too hard for me--but that's my preference alone. We didn't have one of the super-duper rooms with views of the sea--just a standard room. Buffet breakfast was good and we didn't go hungry. No complaints. I thought about renting a car to go out to Knossos and parking close to hotel--but forgot that idea as soon as I saw just how tight parking was on the street--so we took the bus to Knossos which was easy enough. That said--there is a paid public parking close by and the hotel does give you a voucher to lower the cost.

Pros: Good location near the centre and old port areas. Nice breakfast dining area outside. Friendly & helpful staff.

Pros: This three star hotel offers an excellent value for money. Located in the center near the waterfront the hotel is near everything within walking distance. The Rooms are very clean and the beds very comfortable The personnel is very friendly

Cons: Having six floors the hotel lift can't cope as much during rush hours.

Pros: A very central location. Our room was of a very high standard. I think we had been upgraded

Pros: The front desk was very, very helpful. We were upgraded to a suite. Not sure why, but it was nice. Good sound canceling windows and AC.

Pros: Fantastic location, great breakfast and pleasant and very helpful staff. Very very comfortable room.

Pros: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Cons: absolutely nothing. any one who finds fault is a git!

Pros: Amazing staff, everyone very welcoming; kudos to Maria, Kallia and Kallia (Spa), Vangelis (main bar), the team of the pool bar. The structure, facilities and rooms are very clean and well kept. Dinner buffet was very good! We enjoyed very much the a la carte restaurant too.

Cons: We had big problems with the Wi-Fi connection throughout the stay. We reccomend to increase the quality and variety of the breakfast menu.

Pros: Staff OK, lot of sunshine, nice garden, food OK.

Cons: Leaking aircondition into our bed, they tried to fix it but unsuccesfully and didnt change the room. One million of mosquitos, so unable to open window or door, good protection against insect is needed. Dirty sea water on the beach.

Pros: Amazing stay in this beach hotel. It exceeded our expectations. At check-in we were upgraded to one of beachfront bungalows. Also, we got free dinner at hotel's a la carte restaurant as well as 15 min free massage each of us. They knew about our late arrival, so at the room we had some fresh food to eat. We booked all inclusive which was perfect. We liked the fact that during the day at the pool bar (10am-6pm), beside drinks and coffee, there is always fresh fruit and some snacks and deserts in case you want to grab something between meals. Also, at the pool bar you can have lunch, of course basic courses, but very nice, so basically you can have lunch in a bathing suit in case you are to lazy to go to the restaurant :) The food at the restaurant was fine and well presented, a lot of fresh cuisine. At the main building in front of the restaurant there is a bar (6pm-midnight), they make very good cocktails, very kind bar tenders. You can enjoy drink anywhere you want. All staff was amazing, extremely friendly and happy to help. A lot animation activities aqua gym, aqua dance, pilates, live music, table tennis competition, 1 hour walk into the village, etc. The bathroom and room was very clean. We slept very good, very quiet resort. We asked for less hard pillows and they immediately provided it. We rented a car through the hotel which was very simple. Ask a day before for a lunch bag to go if you are going to be away all day. We went to Elafonissi and Chania. Far away for one day excursion (total 440 km), but definitely was it worth it. The beach is sandy, not the best one, but it is ok, warm water despite the wind. Windy area so it is pleasant to stay in the sun. There are a lot of sunbeds an umbrellas everywhere. Clean beach towels every day. Great location, 10-15 minutes by car from the airport. Heraklion city as well. 3 min walk form hotel you will find a lot of shops. Thank you very much for amazing stay! We felt really good and relaxed.

Cons: Bed matrasses are hard. Dinner should be extended till 10 pm (now is from 7 to 9.15pm). Regarding the food, we did not like how they prepare meat, a lot of spices which we are not used of it.

Pros: The staff, the location, the gardens.

Cons: The beds were very hard and uncomfortable.

Pros: The food is very really good and we had every day New options in the menu. We booked a standard bangalow but when we arrived we were upgraded to a premium one, which was bigger and much nicer.

Cons: Most of the workers in the hotel were nice and ready to help, but some of them were very unfriendly to us before we even spoke to them! We had no idea why !

Pros: - Receptionists are friendly. - Beautiful view (the garden is nice). - The weather is really good (yes I know that it does not depend on the hotel).

Cons: - Poor choice of food (for example, no even peanut butter for breakfast or packaged yogurt). - That food you can find is not tasty (croissants smell yeast, meat is too fat, sausages are terrible). - Short lunch time. - The wine is worst I have ever tasted. It's impossible to describe. It tastes like ultra cheap wine + ashes. - WiFi is not available in room (the signal is too low) only outside of room. - Room shower without a curtain. - Shampoo and soap have not been renew. - It's a bit difficult to find sunbed on the beach because guests occupy them by towels. - The sea looks a bit dirty. - Mosquitoes.

Pros: High class hotel! The food is varied, the place is clean, the cabins are nice between plants and flowers, a large pool and a few meters from the sea. A friendly crew and a real assistant we enjoyed every moment ... A little suggestion for improvement, we came from a country that people dont eat pork so maybe put some more dishes from beef..

Pros: The staff were very polite and kind. The location was excellent. The beach was very easy to reach. Plenty of space for parking a car. The restaurant had a good choice of food each day. For a short stay this was ok, but for more than a week it would have felt repetitive.

Cons: A bottle of water in the room each day would have been appreciated.

Pros: The staff was excellent, they were very helpful and friendly! Loved the fact that our bungalow was right on the beach. The bungalow was cleaned daily, incl. mopping, bathroom cleaning of sand etc.

Cons: The breakfast was poor quality, scrambled eggs seemed to be mixed in with something else to make more of them. The coffee was terrible and juices tasted like the cheap ones from the carton boxes you get for less than a euro. Wifi was also very very poor, we barely had any in our bungalow.

Pros: Nice location near the beach. Hotel was clean. Room with sea view.

Cons: Food and Beverage is acceptable. Can be improved.

Pros: Very pleasant beach front hotel with good breakfast, lunch and dinner buffet. Rooms were simple, clean and serviceable and staff was friendly and helpful. I would not hesitate to stay here again.

Cons: The onsite parking that is advertised is a public car park where survival of the fittest is the rule. The private car park holds 2-3 cars max. You might want to avoid room #103 as it is directly next to the kitchen and quite noisy until late night.

Pros: In general everything was as expected. The stuff is very helpful and the facilities are very clean.

Cons: Without being annoying, our room was a bit loud because it was next to the staircase.

Pros: Good food, friendly staff, lovely views.

Cons: Shower was broken.

Pros: We had a fantastic stay on Crete. The hotel is small but very cozy. It has a direct access to the beach, which was convenient for us with the baby. The staff is amazing and very helpful and the food was prepared delicious

Pros: Rooms were modern. Entertainment representative was very good. Greek food options at buffet were excellent. Location on beach with mountain views was stunning. Staff were very friendly and even before we arrived sorted our big family party accommodation out by email efficiently. Swimming pool and surrounding area kept crystal clean.

Cons: Area very much given to hotels, but we expected that and hired car from car rental nearby and toured Crete for one day to get flavour of island.

Pros: Great price for the offer of all inclusive.

Cons: That everything felt a little bit more underrated as the stars given to this hotel. Despite a sign signalling that no sun beds are to be reserved ... nearly all were ahead of breakfast (despite only a couple of people using them). I think it's important to have hotel house rules but they should not just be window-dressing. Every guest ought to have a right to use all of the facilities. Reserving seats or sun beds is absolutely ridiculous and staff should (as the so-called rules by the poolside state) should remove the pegs that hold towels there. Or better still, remind guests on their arrival that reserving sun loungers/beds is against house rules. Certain cultures whether it be German or British have no right to impose such archaic traditions on any other holidaymakers.

Pros: It's my first ever trip to exact same summer destination twice in a row. As before, it fully met my expectation. The place is close to airport & the city, yet the beach is long and relaxing enough if you walk a few minutes any direction. The hotel's most valuable asset are the people working there. The staff at the restaurant - those you meet most often - are always friendly, quick and always ready to help. The bar team also deserves a 5*. The family rooms we stayed in were clean and comfy. Everything required was there. Cleaning raised no issues. Liked the food - didn't miss any particular kind if food. Was never hungry :) Exept for rare peak days, there were always sunbeds at the beach, though it's hard to fined >1 spare sunbed by the pool past 10am. There's small private car park for your car. Staff speak English, German and some speak French as well. A special thank you voes to the manager - Nikoletta - who's been very helpful in making some non-trivial arrangements for my family members.

Cons: Sometimes I missed the pool after 6:30 when it gets closed.

Pros: People,hotel,service and food fantastic,almost on the beach. Really recommnended.

Pros: Delicious, amazing food, great variety! Very friendly and professional staff, very clean property, had a great time!

Pros: The location is right in front of the beach and the citadel. We stayed in a room facing the sea with a balcony.

Cons: The room has a little bit smell probably out of bathroom pipes.

Pros: Sea view , breakfast was adequate

Cons: Bathroom and bedrooms were tired, moderately clean . Parking was not that easy

Pros: location

Cons: noisy air conditioning

Pros: Location was excellent. Very good Breakfast which was included with price.

Cons: The only soap provided was a dispenser in the shower but no shampoo, conditioner or hand soap.

Pros: Personel was nice, brekfast was tasty

Cons: At the morning we saw ants on the floor

Pros: Excellent location. Could easily walk to all attractions. Great view of harbor.

Cons: Breakfast -- they ran out of bacon, eggs and lunch meats, and never made any more.

Pros: Very helpful and friendly staff. Fantastic location with great views. Pretty good breakfast

Pros: The view from our balcony was stunning! The suggestion to enjoy a quiet local restaurant was perfect after a long travel day.

Pros: Location, room was clean

Cons: Lumpy pillows, air conditioning didn’t work properly

Pros: The location was convenient and in walking distance to shops, sights and restaurants. Also, we liked the guest house atmosphere. The breakfast was very nice, too.

Cons: There was some noise at night .

Pros: We only stayed at Kronos for one night - but the staff is incredibly nice and helpful. I explained to Maria that we were on our honeymoon and I wanted to make it special for my wife at each place along the way. Even though we had a short time in Iraklio, Maria went out of her way to buy flowers at a shop nearby and provide a bottle of wine as well. Location was perfect as well for us since we had to catch the ferry the next morning.

Pros: Everything

Cons: Nothing

Pros: Clean.. Nice food.. A+++

Pros: Very nice location, at the beach. Very kind people and they serve good food in the taverna at the beach.

Pros: Good location on beach. Friendly staff.

Cons: Entry to hotel was through restaurant.

Pros: Second stay here. Fantastic location right on the beach. Run by a brilliant family who create a wonderful friendly atmosphere. All very relaxed. Strongly recommend for anyone looking for a totally chilled out beach break. 20 minutes from the airport.

Cons: Everything was just fine.

Pros: Simple but nice family run place right in front of the beach!

Pros: Everything was fantastic, thank you!

Pros: The wonderful place with tasty food and amazing beach. The rooms are light and clear, personnel are cheerful, polite and helpful. The delicious food in the hotel's tavern. The bus stop is in several metres. There is good transport accessibility from Heraklion. Very nice place for unhurried family rest.

Pros: Great friendly and helpful staff (Yiannis and his family). Conveniently located close to the beachfront. Free sunbeds and umbrellas for hotel guests. Large parking nearby. Relatively quiet area, but easy access to VOAK.

Cons: Spartan breakfast. Noise from neighbours (thin walls between rooms).

Pros: Staff extremely helpful Location right on a fabulous beach Excellent value for money. Returning again next week

Cons: Zero

Pros: Perfect place! Very kind crew! We will visit for sure again!

Pros: Good value for money. Food and service

Cons: Location is close to power station. The water in the pool are very cold even in the children pool

Pros: Breakfast was fabulous. Staff are friendly .

Cons: Prices are crazy compared to local tavernas just in 10 min walking.

Pros: Frienfly, helpful staff; good food.

Pros: The staff especially at the front desk and in the special restaurants were consistently helpful and generous. The spa staff and treatments were great! The accessibility in the hotel was very good. There was a great variety of food at all meals in the hotel and during the day by the beach. Our children and grandchildren loved the play facilities.. slides, pools, beach.. The store and jewelry store had a wide selection for daily needs and souvenirs and cosmetics... The location was great as we were a short driving distance to Heraklion yet in a quiet area.

Cons: The landscape is marred by the huge chimneys of the electric plant.. The food in the dining room while plentiful and varied was not all that tasty.. especially at the meat dishes at dinner. The mattress was uncomfortable...

Pros: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Cons: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Pros: Almost everything! Especially the friendly helpful staff! Great options for kids- pools slides games beach.. lots of food options.. close to many places..

Cons: Uncomfortable mattresses Dinner food could be tastier.,

Pros: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Cons: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Pros: The food here was pretty good. The pool was nice and deep. Our room was huge.

Cons: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Pros: A very nice hotel located in the beautiful park of exitic trees, cery close to the beach, good and attentive personnel, excellent food. My thanks tho the personnel and management.

Cons: The only minus the sea was still cold, another minus, the beach is not sandy, in a meter after the water edge begins a rocky (although) flt surface. All the rest was good.