Book Hertz car rentals in Edmonton

Reviews for Hertz in Edmonton

Recent reviews

Traveler rating

Wonderful

23

Very good

6

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

6

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10.0

Everything worked fine for me.Reviewed 20 Mar. 2023

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4.0

First i had to wait several minutes for a staff member to arrive at the counter to pick up my reserved vehicle. The one staff member that was working was having a bad night.. he was very cold and rude so I asked empathetically how his night was going. He responded it wasn't going well. Next, I had requested a compact and recieved a mini van. Altho thos is a nice upgrade, it's not what I asked for. I asked the clerk if he was coming out to inspect the car with me but he said he wasn't able as he had two more people waiting behind me. He said if I could see any dents, to come in and tell him. He said superficial scratches don't matter. I proceeded to the vehicle and noticed some scratches but was told not to worry about this. It was 10:00pm so was dark and dimly lit. I looked as best as I could. I should also mention, I'm 5'2" so could not see the top of the vehicle. I drove this vehicle minimally, to my dad's and back to the airport over the 3.5 days I used it. The gas fill was only $7.50 before returning it. I returned it and the lady who greeted me was very kind. I left the parking lot and went through security to my flight and was called by a Hertz staff member that there was a scratch on the bumper and a dent on the roof. I absolutely did not make these marks for certain and should have had a staff member look it over before driving away as I am too short to have seen this prior to leaving with this huge vehicle and was told not to worry about scratches. I verbally asked them to send me untouched photos, to leave the dust on the vehicle as not to touch where these so called dent and scratch were...untouched as it may prove this was there prior to me renting it if all the dust on the car was uniform. This staff member told me they would do so asap. I also emailed them with this same request. I never did recieve these photos. I was treated like a criminal as this staff member was hostile and rude telling me this was my fault. I'm not an auto specialist...this is not my area of expertise. I asked the original rude staff member to inspect with me and he refused. If these marks were indeed on this van, then this was done prior to me using this vehicle and should have been inspected by upon the return from the previous renter. I shouldn't be paying for someone else's oversight.Reviewed 14 Mar. 2023

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8.0

All looks perfect, The vehicle prepared for winter could have been better e.g winter tire.Reviewed 2 Mar. 2023

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8.0

Quick pleasant serviceReviewed 13 Feb. 2023

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10.0

Pleasant service. Friendly staff. Decent value as long as you pre book.Reviewed 2 Feb. 2023

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2.0

I had no problem with Hertz. My problem was with Kayak. The deal was $12 per day for 21 days. That makes US$336, which converts to about CAN$440: not the $555.71 that I was charged. I received a no reply email which said that a receipt was attached, but there was no attachment, which meant that I could not challenge the credit card charge. I will never again use Kayak.Reviewed 6 Jan. 2023

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10.0

The staff was very friendly and did not shy away from any questions I asked in detail. I was fortunate for them to track down a Car with winter tires which made my Trip to Banff all the more enjoyable. I had no issues with pickup and drop off. I could not ask for anything more!Reviewed 14 Nov. 2022

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10.0

Customer Service was Excellent and Very Friendly Staff.Reviewed 31 Oct. 2022

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10.0

The gas consumption of Camry is goodReviewed 23 Oct. 2022

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6.0

It was fine overall. Post pandemic prices mean it’s hard to be a regular customer. I used to spend thousands every year at Budget. Hertz had the best deal for this period. The staff were all by the book. When I had to swap my car in Calgary at the airport, the staff were really great and friendly.Reviewed 10 Oct. 2022

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8.0

State that the tax (GST) was owing alongside the $1.00 to the retailer, not just $1.00.Reviewed 6 Oct. 2022

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10.0

Would rent from them again.Reviewed 19 Sep. 2022

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• Where is the best pickup location for Hertz car rentals in Edmonton?

  The best pickup location for Hertz car rentals in Edmonton is at Edmonton International Airport (YEG). Getting your rental car from the airport makes sense as it is the first place you will arrive when you get to Edmonton. Moreover, Hertz has an onsite location at the airport, meaning you can get your rental car fast. To get to the car rental station at YEG, head into the Arrivals Hall from the security checkpoint. Make your way into the baggage claim area, and exit the terminal building through exit door 8. Make your way to the parkade, and on the ground level, you will see the bright yellow Hertz counter.

• What are the different car rental benefits or amenities offered by Hertz car rentals in Edmonton?

  You will have many benefits and amenities to enjoy when you book Hertz car rentals in Edmonton. If you wish to enjoy these benefits, you can join the Hertz Gold Plus rewards program, which rewards its members for customer loyalty. Once you are a member, renting becomes faster and more rewarding. As a member, you get to earn points which you can redeem for free rental days. Members also get the benefit of skipping the rental counter for pickups and drop-offs. Moreover, members get the opportunity to pick the best cars from the Hertz fleet and enjoy more discounts.

• Where are the best places to park Hertz car rentals in Edmonton?

  The best parking by far is the South Scona Parking Lot. This lot is one of the cheapest, pricing all-day parking at around C$ 10, and it is within walking distance of many attractions. The City Hall Underground Parkade comes in second and is especially good since it is downtown. The rates are affordable, and they have hassle-free processing. You will also have on-street and off-street parking operated by the city of Edmonton. These slots are also great if you can get one, and the fees are usually around C$ 1-3.50, depending on the day.

• Has the Hertz rental car policy in Edmonton changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Edmonton?

  On average a rental car from Hertz in Edmonton costs C$ 77 per day.

• What is the most popular rental car from Hertz in Edmonton?

  Compact (Pontiac Vibe or similar) is the most frequently booked rental car type from Hertz in Edmonton.

• How many car rental locations does Hertz have in Edmonton?

  Hertz has 5 rental locations in Edmonton. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Edmonton airport (YEG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Edmonton airport (YEG)?

  Yes