Book Hertz car rentals in Peoria

Reviews for Hertz in Peoria

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

1

Okay

0

Fair

0

Mediocre

0

Poor

3

4.0

It takes way too long to pick up the car, especially considering if you're coming from the airport, it's already 25 minutes out of the way.Reviewed 21 Sep. 2022

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4.0

Pick up took 50 minutes. I was told that someone had called in sick so the only lady there had to go clean each car before it could get rented. Then the manager came in and explained the car cleaner had hand surgery and was out for weeks (so the lack of car cleaner was entirely foreseeable.) They also told me they didn't have my reservation despite me having a kayak confirmation email with a Hertz confirmation number. It very easily could have been a lot better customer service.Reviewed 4 Nov. 2021

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7.9

We had a good experience with hertz in Peoria, they were all working very hard to help their customers!Reviewed 11 Oct. 2021

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1.9

When I went to pick up the car, eventhough it had been prepaid, they told me I could not rent it unless my credit card had a "chip" in it, which mine did not. Then they wanted to switch credit cards and when I agreed, they wanted to charge me $150 extra.Reviewed 20 Sep. 2021

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3.9

I had to wait 30 minutes while they cleaned the car before I could start my trip. Totally unacceptable, will not use this agency again.Reviewed 4 Aug. 2021

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8.0

Pros:Staff friendly & helpfulCons:Too expensiveReviewed 2 Jun. 2021

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2.0

Cons:They don’t take chime cardsReviewed 15 Mar. 2021

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8.4

Pros:all phases of rental satisfactoryReviewed 16 Oct. 2019

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9.2

Pros:Yes the Staff was GreatCons:The Car could have been Cleaner French Fries and Dog Hair was on the Back SeatReviewed 17 May 2019

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5.2

Cons:Our flight in Chicago cancelled. We were unable to change the pick up location from Peoria to Chicago We were stranded in Chicago at night. We had to get another car from Chicago to Peoria and then the next day go get our Kayak rental in Peoria. We paid for a day we did not use. The other problem was booking through Kayak there was no opportunity to cancel. We will never book another car through Kayak.Reviewed 27 Aug. 2018

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9.6

Pros:Good on gasCons:When I picked up car windows were very spotty side view mirrors spotty hard to see out of side windowsReviewed 19 Jul. 2018

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3.2

Pros:gas milageCons:had to wait to pick up the car the lady was not very nice and it took foreverReviewed 25 Jun. 2018

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• Has the Hertz rental car policy in Peoria changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Peoria?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Peoria.

• How many car rental locations does Hertz have in Peoria?

  Hertz has 2 rental locations in Peoria. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Greater Peoria airport (PIA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Greater Peoria airport (PIA)?

  Yes