Good to know
|Distance to city centre||0.3 km|
|"Great location, good room, historic building."||(in 19 reviews)|
|"Clean rooms and friendly staff."||(in 48 reviews)|
|"Staff Location Nice sharing lobby."||(in 23 reviews)|
Time of year
Show reviews that mention
|atmosphere||in 9 reviews|
|bed was comfortable||in 13 reviews|
|close to restaurants||in 12 reviews|
|dining area||in 17 reviews|
|great location||in 31 reviews|
|historic hotel||in 26 reviews|
|private room||in 20 reviews|
|roaches running||in 2 reviews|
|shower stalls||in 10 reviews|
|staff are always friendly and helpful||in 57 reviews|
|years old||in 3 reviews|
The coffee in the morning. Only 2 hostels in Hilo, but I would spend a bit more money and go to the other one.
Yeah, this is a decrepit old building. The roof leaks and there is no hot water. The sitting tables are falling apart and have “don’t use” signs pasted to them. There are MANY homeless people just outside the door/window using drugs and getting arrested. It’s hard to walk on the street nearby. The staff man is quite scary and intimidating. He is ex-military and shouts and swears and is the opposite of a friendly face when you walk in. He yelled at a man for going the wrong way while trying to find the restroom. I don’t think a hostel job is a good fit for him. They also move you beds within the same room during your stay for absolutely NO reason at all! It makes NO sense why you do that. Just shuffling people around. Very dumb and frustrating. I would not ever want to come back to Hilo Bay.
benevolence of the stuff
Nothing bad. Would be great if you could organize a rental of bicycles.
VERY clean, bathrooms and kitchen. Unobtrusively well supervised for safety , no drugs and respectful guests. Helpful, friendly, welcoming staff. Location great for surrounding area. Good WiFi
Location extremely noisy. Trade off for convenience and access. Beds not the most comfortable but close to windows for good ventilation.
Bed was comfortable
Check in was rough. Guy was super rude. Fan in room was disgusting. No screens on windows and saw multiple cockroaches
Good price, comfortable bed, free parking, free tea and coffee 24 hours a day and some cookies, fully equiped kitchen. 7 minutes walking to city bus stop. Friendly staff. Free warm blanket in case of cold nights in the winter.
Kitchen is closed from 9:30 p.m. till 7:00 a.m. If you're coming back from excursion in late evening or leaving to excursion in early morning, you just can't take your food from the fridge, because the door is locked. Another "problem" is that there was no soup in the shower and towels are for extra price, so you have to travel there with your own soap and towel.
Hilo Bay Hostel offers accommodation in Hilo. Guests can enjoy the on-site restaurant. Rooms come with a shared bathroom equipped with a shower. There is a shared kitchen at the property. Coffee and tea is available in the lobby area from 07:00 until 10:00. Car hire is available at this hostel and the area is popular for snorkelling. East Hawaii Cultural Center is 100 metres from Hilo Bay Hostel, while The Pacific Tsunami Museum is 200 metres away. Hilo Airport is 4 km from the property.
based on 272 reviews
Things to Know
- Friendly atmosphere
Policies vary by room type and provider.
FAQs when booking at Hilo Bay Hostel
Where is Hilo Bay Hostel located?
Hilo Bay Hostel is located at 101 Waianuenue Ave, 0.3 km from the centre of Hilo. East Hawaii Cultural Center is the closest landmark to Hilo Bay Hostel.
When is check-in time and check-out time at Hilo Bay Hostel?
Check-in time is 12:00 PM and check-out time is 11:00 AM at Hilo Bay Hostel.
Does Hilo Bay Hostel offer free Wi-Fi?
Yes, Hilo Bay Hostel offers free Wi-Fi.
Does Hilo Bay Hostel offer free parking?
Yes, Hilo Bay Hostel offers free parking.
Does Hilo Bay Hostel offer free airport shuttle service?
No, Hilo Bay Hostel does not offer free airport shuttle service.
How far is Hilo Bay Hostel from the airport?
Hilo Bay Hostel is 5 km from Hilo Intl. Hilo Bay Hostel is 67.9 km from Waimea Kohala.
Does Hilo Bay Hostel have a pool?
No, Hilo Bay Hostel does not have a pool on-site.
Most Popular Landmarks
- East Hawaii Cultural Center 109 m
- Pacific Tsunami Museum 160 m
- Palace Theater 244 m
- Hilo Farmers Market 0.4 km
- Lyman Museum 0.6 km
- Panaewa Rainforest Zoo 1.2 km
|Hilo Intl||5 km|
|Waimea Kohala||67.9 km|