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|"Kind staff, good location."||(in 127 reviews)|
|"Staff was friendly and helpful."||(in 121 reviews)|
|"Loved having Starbucks in hotel."||(in 73 reviews)|
|"Terrible view, noisy construction outside."||(in 13 reviews)|
|"Bed was too soft, causing backaches"||(in 24 reviews)|
|"Terrible bed and pillows Small room"||(in 87 reviews)|
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Room was clean
The room was overpriced No room service Breakfast was shocking and expensive
Starbucks in the building
Everything needs to be cleaned and updated. The rooms are way too small.
Super early check in at 7am for an extra $16 includes breakfast - well worth it
Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
I thought i booked a room with 2 beds, double doesnt mean 2 beds
Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds! Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume
Horrendous customer service
Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.
A dream vacation to Hawaii is best done at Ala Moana Hotel. Set right in Hawaii’s capital city Honolulu, just outside the hotel a wide range of upscale shopping, restaurants, world-class beaches, and vast entertainment options can be found. This is the ideal place to stay for business travelers and vacationers.
Over 1,000 cozy and casual hotel rooms overlook stunning views of the ocean, surrounding mountains, and city. All rooms feature a microwave, refrigerator, tropical-inspired decor, plush bedding, flat-screen television, a workspace, and contemporary furnishings. Family rooms are available for large groups. Wheelchair accessible rooms are available. Select suites include a full kitchen. Complimentary wifi can be found throughout the hotel and in all rooms.
Guests can relax in the sparkling outdoor pool, sunbathe on the sundeck, workout in the onsite fitness center, bask in the sauna and steam room, and browse the expansive, adjacent Ala Moana Shopping Center. Laundry services are available for an additional charge.
Ala Moana is just a quick 15 walk to the renowned white sands of Waikiki Beach, and is only 10 minutes from the Honolulu Financial District. Guests can explore the villages of the Polynesian Cultural Center, or kayak at Kailua Beach, which has been voted one of America’s top beaches. The tour and activity desk at Ala Moana can help guests arrange tours and provide insight on top attractions.
based on 1,494 reviews
Value for money
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Reviews about Ala Moana Hotel
Most Popular Landmarks
- Magic Island 1 km
- Fort DeRussy 1.4 km
- U.S. Army Museum 1.4 km
- Honolulu Museum of Art 1.8 km
- Kuhio Beach Park 2.4 km
- National Memorial Cemetery of the Pacific 2.5 km