Excellent

Oct 2018

10.0

Loved our access to the lagoon, numerous pools, and beach, which were all steps away from our tower. Was able to check in early and got an upgraded room for a small fee.

Charging for amenities offered at the lagoon. (I.e. paddle boarding, kayaking, tents, etc.)

Excellent

May 2017

10.0

Excellent Resort

We stayed here two years ago, in an Oceanview Room in the Rainbow Tower, and now we're back and staying in an Oceanfront Room in the Ali'i tower. This is a great place, walk out of the hotel lobby and onto the sands of Waikiki Beach. The resort covers several acres, packed full of shops, restaurants, bars, everything - and then a simple stroll down the beach and you're in the main shopping area of Honolulu. The Ali'i Tower and the Rainbow Tower are similar in price, the difference though in the Ali'i Tower is that it's like a special club within the larger resort. There's a dedicated Concierge, many perks such as free water etc, a dedicated level 2 area that contains a gym, a swimming pool with deck chairs, and a bar with tables and chairs. You also get a leather wristband that they suggest you wear on the premises, and that gets you front of line access to all the Hilton owned restaurants on the property, and that's proved to be very handy. Highly recommended, and we wouldn't stay anywhere else in Honolulu.

Excellent

Mar 2017

8.8

Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent!

The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.

Excellent

Feb 2017

8.5

Bathroom had a sliding door and no fan. No privacy.

Excellent

Oct 2016

9.4

EXCELLENT HOTEL, STAFF, LOCATION

Hotel staff, bars, main pool, being right on the beach. I had requested Diamond Head view with the package I bought, and found that I wouldn't get that on arrival BUT the guy that checked us in did find one albeit on a much lower floor but still fantastic view and that made my 50th birthday very special. Drink pricing different in different bars! The resort fee baffles me, no idea what that is actually for. Staff were great and the Pronto Pickle was a life saver after a very full day of sightseeing and touring! Great staff in there too, and we could take hot food to the room with a couple of drinks from the ABC! :o) sitting on the balcony watching the sun go down. Nothing better.

Check in seems an incredibly slow process and there's little point to the 2 lines for HH members. However, the staff do not let you leave the check in without ensuring you have every bit of information you could want. All very patient staff. Pricey hotel, resort fees, and parking fees, and beer! However, the cost of cocktails were a welcome surprise! The pools are all in the shade by 5pm, which is such a shame.